What to expect during freight delivery

Most of the items that we sell and ship will ship through freight carriers. These items will be on a skid, strapped down, and wrapped up. The freight company should call the phone number on your order and schedule a delivery appointment with you before attempting delivery. Since most people have not ever dealt with a freight company shipment we have outlined the best way to check the shipment for damage before signing for delivery.

  1. Do not sign for your shipment until all items have been carefully inspected.
  2. If you do not wish to remove the cardboard you must sign "Subject to Inspection".
  3. Once you sign your name for delivery YOU are responsible for ALL damage. Please remove all packing material before signing and at the very least sign for "Subject to Inspection".

Please inspect your item carefully while the delivery driver is present. DO NOT just sign for the item without inspecting the product. If you sign without inspect please write "Subject to Inspection". When you sign the delivery receipt you are releasing the truckign company of any responsibility for your item. We cannot be held responsible for damages caused by the truckign company.

Call Us at 844-703-1560 with any questions
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