The concerns the maker, not HVACDirect. Goodman's warranty has an absolute arbitration clause, clue #1 CYA and they would not their mistake with the homeowner direct. They will talk to your professional installer OR who sold the unit. Problem: The spy hole in the bottom panel is in the wrong place - Error codes are NOT visible unless the cover is removed, which the interlock switch prevents the unit from operating. The circuit bd placement or assembly error is not something the homeowner needs to spend $$ correcting. I have no respect for Goodman, and the 1 stars reflect upon them. Is it just my unit? That's why a class action would help but it is not legally allowed.
Review byCliffOnTheRoad
- Verified Buyer
Posted on
Furnace
Price
100%
Quality
100%
Service
100%
Ship quick showed up undamaged and works as it should
Review byDan
- Verified Buyer
Posted on
Good
Price
100%
Quality
100%
Service
80%
Only problem it took me about three weeks to get it of course it was between the holly days
Review byJesus
- Verified Buyer
Posted on
Goodman furnace
Price
100%
Quality
100%
Service
100%
Fairly easy install and it works like a champ so far