Reviews for Goodman 2.5 Ton 14.5 SEER2 80% AFUE 80,000 BTU Hybrid Heat Pump & Furnace System - R32 Dual Fuel Downflow | Low NOx

Great job!! Received a few days after order was placed. Every thing was exactly as expected.

Great price super delivery on time

Great price super delivery on time

We are very pleased with our Goodman unit. It works well for our needs

I am very pleased with the service you guys provided. The equipment showed up in a timely fashion and was in good condition as it is expected to be. I would recommend your company to others.

I am very pleased with the service you guys provided. The equipment showed up in a timely fashion and was in good condition as it is expected to be. I would recommend your company to others.

I installed the little furnace the afternoon it arrived. Well I transported it 100 miles northward and then installed it on the plenum I had built for the former furnace. I made certain the footprint was the same as the former downdraft. The unit is an upgrade to the 40,000 BTU, which operated well for about 15 years there.
As far as dealing with you folks, everything went as planned, save for the delivery delay due to whatever strange weather was plaguing everyone the one day. No fault of yours. My plan was to install before that wicked sub-zero set in and I accomplished that. No frozen water pipes in our cabin in the forest.

The unit is installed and working great. The initial purchase online was simple and easy to use. However, the first delivery was subpar but that was clearly not your fault. I was very surprised and pleased with the quick response of taking care of the damaged unit. I will definitely order from you guys again in the future!

The unit is installed and working great. The initial purchase online was simple and easy to use. However, the first delivery was subpar but that was clearly not your fault. I was very surprised and pleased with the quick response of taking care of the damaged unit. I will definitely order from you guys again in the future!

I finally got that furnace installed. I'm pretty happy with it, mostly probably because I'm warmer, but it was a pleasant experience buying from HVAC Direct. Even the shipper was nice and prompt. I don't have any complaints, except I didn't know what I was doing when I started. Had I to do it over again, I would wish that you carried some of the ducting and plenum and filter box I needed, although through my learning here, that might be difficult and there are a lot of custom items that might be impossible to stock. I really hope to use you again if I purchase A/C, and I referred my sister to you for a new heat pump and will continue to do so with others.