Reviews for ACIQ 2.5 Ton 15.5 SEER2 80% 60,000 BTU Furnace & AC System - R454B Upflow / Downflow

Unit arrived quickly with no damage. Works much more efficient than the one I replaced. Luckily, I got one before they were all gone!

It took a hit hard enough to bend the wire grill and fins. The super nice shipping box was untouched . But when the thick corrugated shipping cardboard was removed, there was the dent which seemed to be there before it was shipped. The liquid line was bent (but not kinked) off to the side as well.
Was I happy about that ? No. But it needed to be put in service and I was glad to find a 410a unit at this point.
I can't see the dent from my house as they say. But it should have been a "scratch and dent special" in my opinion.

so far so good. I had to get a few parts made, but up and running!

product arrived very quickly with no damage. works flawlessly much more efficient than the one i replaced.

The AC started right up after finishing the brazing, purge and vacuum. The only minor thing is the 3/8" liquid side needs a coupling brazed on to get a strong connection. I like that a filter drier was included and the build quality was significantly better than the equipment I was ripping out.

We have installed about 6 of these, replacing williams wall furnaces. They work great. after 2 years, be sure to clean ignition sensor. That's the only thing we have done, other than clean filters.

Great to deal with easy pickup and great product

In a day and age when customer service takes a backseat, my experience with HVACDirect.com exceeded expectations. I had an issue with a product; they promptly corrected the situation and provided a solution - without the need to go back-to-back in conversation. It was a one and done resolution. Highly recommend HVACDirect.Com

Very happy with the equipment. Shipping was great. Driver was fantastic.

The employees were awesome to work with on ordering and delivery. We had several phone calls and they were awesome with customer service and support. The AC unit and gas furnace work excellent. I am so grateful to have ordered and worked with everyone. Thank you!