Great warranty. We made the purchase because of the warranty and looking forward for you to stand by it. Happy with the performance so far.
Review byCecil S - Source: Goodman Manufacturing
- Verified Buyer
Posted on
Goodman refuses to fix
Price
60%
Quality
20%
Service
20%
The concerns the maker, not HVACDirect. Goodman's warranty has an absolute arbitration clause, clue #1 CYA and they would not their mistake with the homeowner direct. They will talk to your professional installer OR who sold the unit. Problem: The spy hole in the bottom panel is in the wrong place - Error codes are NOT visible unless the cover is removed, which the interlock switch prevents the unit from operating. The circuit bd placement or assembly error is not something the homeowner needs to spend $$ correcting. I have no respect for Goodman, and the 1 stars reflect upon them. Is it just my unit? That's why a class action would help but it is not legally allowed.
Review byCliffOnTheRoad
- Verified Buyer
Posted on
Cooling Great
Price
100%
Quality
100%
Service
100%
Looks great and cooling very well..........so far. Less than a week old.
