Reviews for Goodman 2 Ton 14.5 SEER2 96% AFUE 60,000 BTU Hybrid Heat Pump & Furnace System - R32 Dual Fuel Upflow

I had a great experience with my purchase from HVACDirect. I worked with Chad and he did an incredible job helping me to find an AC unit and had it delivered within a couple days. I'm especially grateful for his assistance because I do have a couple local AC companies that were not able to get a unit for between 2 and 4 weeks due to supply chain issues. My impression was Chad really put forth extra effort to be able to get the unit quickly. It was over 100 degrees and the existing unit failed completely so his effort was very much appreciated.



Lastly - I did want to share that because of the great work by Chad that I was able to cancel my order from Alpine home air since they failed to meet their promise to ship the same day as the payment was made by several days. In fact, I received my order sooner than I would have received the unit from Alpine Air if they would have shipped it on time.



HVAC Direct has a new loyal customer as a result.



Thank you very much.

Very fast

Reasonable price

Works well

Customer service was awesome. He help me correct and change an order I made on line. Equipment working great. Thanks

very happy with my order, thank you!

My purchase of the furnace was for my 86 year old father. My comments, website was super easy to use, i learned his original unit was obsolete but your search showed what units would be good replacement category. My Dads comments, easiest replacement job ever, everything lined up almost 100% perfectly. He is beyond thrilled. Last comment, fast shipping was the icing on the cake! We both thank you!

I'm really impressed with the product and customer service i have received throughout this whole process. My unit is working fine and was an easy replacement for what I had. I would recommend your business to anyone whose looking for HVAC products.

Our furnace is running smooth and quiet. We cannot believe how small it is next to the old one we took out!

Thank you for being able to deliver to my home. The products are wonderful! We have recommended you guys and we were recommended to you all as well. Well worth my time and money. Hope you all continue doing business with working class people and continue to strive. Again thank you hvac direct!

The unit was installed on August 17th so far running great had no problems very quiet pretty easy installation drop off of the unit was pretty easy when the truck came

So far I am very pleased with everything I have received from HVAC Direct.