Reviews for ACiQ Standard Series 2 Ton 16 SEER2 96% AFUE 40,000 BTU Hybrid Heat Pump and Furnace System - R454B Inverter - Multi-Positional

I couldn't be happier with the product and how quickly it was delivered

I found the purchasing process was very easy and shipping was just as good. I would definitely refer you to others and would use your services for myself if ever needed again. thanks.

Great product, you don’t even realize it is running it is so quiet

We feel great about the products and doing business with you. First class service, support and expertise.

It worked really well. Our first ACIQ, requested by the customer. We created our own problems not being familiar with the model. It was taken care of by AD. Great product.

Recently purchased a package deal with this heat pump. I’m new to the heat pump world but so far it’s working great. Only negative part is I didn’t get the loggo for my unit missing the ACiQ but oh well otherwise great product so far only time will tell.

I am so happy with my ACiQ unit. I can't wait until I get my first Electric Bill since having it installed. I'm sure there is going to be a very large savings over what I have been paying. In fact, We will be purchasing another ACiQ and have it installed in my daughter's home.

Replaced my ac unit with this. Works much better than the old unit and excited to see how it does with heating this winter.

This was a new install above my guesthouse and I couldn't be happier with the performance of the G96VTN0401712A. Between the guesthouse and sunroom, there is approximately 900 SF, so that gives me about 3000 more BTU's than I need. With the 2-stage system, it should run on low most of the time.
I installed the G96VTN0401712A horizontally in October 2021 and have confidence that it will perform well for years to come. As Stephen stated in his review, the same manufacturers that made this one, make furnaces for Carrier.

I am quite pleased with HVAC Direct, your pricing & speedy delivery. I am replacing 2 HVAC central units that are both 34 years old and the main reason is the cased coils are very corroded. Both units are Carrier “Round Ones” and have performed excellent. I shopped around and found this model was made by the same group (United technologies) as Carrier. Your company has the best price and if it lasts as long as the Carrier unit, I will be very pleased.