Reviews for ACIQ 3.5 Ton 13.4 SEER2 96% 80,000 BTU Furnace & AC System - R454B Multi-Positional

Model R5A4S42AKANA / EAM5X48M21A / N96MSN0802120A

Was $6,294.00
Your Low Price $4,378.00
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  1. service below par
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    The delivery folks set the furnace on the street near the house, and drove off. They didn't call me to meet them .... just drove off, leaving hte furnace in the street.. They did sent me a pic, showing where it was, but diddn't call me or anything. That was not the most professional service Ive ever encountered.

    Review by wampum

    - Verified Buyer

    Posted on

  2. Furnace arrived on time. Staff were great to deal with
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    The only issue I had was the bottom door would not close well enough to depress the safety switch circuit

    Review by O.J.

    - Verified Buyer

    Posted on

  3. Good customer service, safe delivery!
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    I had some issue with my order but got contacted promptly to get it resolved quickly. The unit arrived as scheduled in a secured and safe box with multiple thick cardboard layers and a firm temporary wooden foundation on top of a pallet. I am happy with the unit so far.

    Review by Lucas

    - Verified Buyer

    Posted on

  4. Good product, good price, works great. Thanks HVAC Direct.
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    five stars!

    Review by Jeff

    - Verified Buyer

    Posted on

  5. Works Good but limited features and a little quirky.
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    Quality
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    Paired with the MrCool UHP18036-O and UAH18036-O HA/HB wiring. Our last Heat pump was Single stage Goodman, with an very basic Digital thermostat. This thermostat and the heat pump do a good job making the house more comfortable. The thermostat has required some tinkering with the service menu. I've changed the following: Follow Me On, Fan Auto, Constant Fan Off. I also changed the Temp Comp - Cool to 2, as I think that starts the ramp down sooner as it approaches the set point. I also don't have auto heat/cool and just manually do the switch from heating to cooling. I've also set enhanced defrosting on to combat the recent ice storm(I do have it 4-6" risers).. The weird part is the thermostat sometimes overshoots the set point(based on its own readings). It is mostly limited to about a degree. I'm learning to just not watch it, as the house feels better as a whole. Only about a month and a half of ownership, so far. The Thermostat is rather basic and overpriced, but it still is the best option for a communicating setup, that I've found. I hope, in the end, that using an HA/HB setup with this thermostat will improve comfort and energy savings but it will take a lot longer to figure that out, with my sample size of 1.

    Review by NCHomeOwner

    - Verified Buyer

    Posted on

  6. Works just fine, it could do so much more
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    Im using the ACQI Smart thermostat on a MR. Cool Universal Heat Pump, because MR Cool does not offer a WIFI HA/HB Communicating thermostat. All these units are the same, a Madeia with their brand logo on them. Thermostat works just fine, easy to install and setup. Temperature reading is accurate and connects to WIFI Just fine. It only allows one connection at a time via WIFI. There are some service parameters to adjust, but I cant find anyone in ACQI engineering that understands the settings, which would help optimize the system. As stated, it works just fine. There is some much performance information available with these heat pumps. It’s a shame someone is not providing a thermostat that would offer that.

    Review by Not Many Choices in the HA/HB world

    - Verified Buyer

    Posted on

  7. Limited features
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    I had previously used a Nest thermostat to control my variable speed inverter heat pump, but that only controls it by 24v connections which lack optimized control of fan and compressor. Switched to this new thermostat to have full control via its communication connection. The problem is I gained some features but lost others. Example features I don’t have with those new ACIQ thermostat is settings to control the temperature at which the aux heat turns on, the ability to run aux heat and heat pump at the same time, set points for my dehumidifier , as well as a good scheduling system. It’s very barebones compared to a nest or Ecobee thermostat , but it’s required to use the communication interface for varying the output of the fan and heating.

    Review by Darin

    - Verified Buyer

    Posted on

  8. All ok except for app
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    Purchased to use with a Senville ducted heat pump. Works just fine, seems to support all the features of the Senville. Only issue is that the app almost always disconnects from the thermostat. It is 3 extra clicks to reconnect, and so far that has always worked. Same issue android and apple. Using with the HA/HB terminals. Hope they resolve the app issue, asni will need another one here in a few months.

    Review by Rob

    - Verified Buyer

    Posted on

  9. Its Great !!
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    I received myACiQ smart thermostat, and it was an easy install just hooked up my HA and HB wires and I was all set. thank you to the people that. HVacDirect !!

    Review by Eddy

    - Verified Buyer

    Posted on

  10. New 60,000 btu furnace
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    My 21 year old furnace died in the middle of winter. Called on Friday and had a new 60,000 btu Aciq delivered to my garage in 4 days . Installed it the next day and it’s been doing great. Hopefully helps with the gas bill ????

    Review by TR

    - Verified Buyer

    Posted on

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