Reviews for Goodman 3.5 Ton 13.4 SEER2 96% AFUE 120,000 BTU Furnace and AC System - R32 Upflow

Furnace works well and is quite quiet. We would purchase Goodman again.

Everything works well.

Unit runs smoothly as you'd expect for a new furnace. It replaced a 70,000 BTU from the late 80's and hasn't had any problems so far with low 20 degree weather in a 1,300 SF northern mid-west home.
My only hits on the quality would be there were several screws loose on the unit randomly all over, so we looked at it closely in case of the feared "Friday or Monday build". Perhaps this happens in shipping, or some fasteners like the gas hookup are left loose for ease of connecting gas first.
The cabinet had some damage I'd assume came during shipping, so it required some field adjustments to get the upper door on straight and hooking up the plenum. Pricing compared with about every other competitor, but the unit was available in stock and the reliability and customer service of HVACDirect won out with us.

The unit is very quiet,looks good too,unit came with start assist installed already

quiet when running the heater. air conditioner has not been used .

this is a furnace replacement. our heating installers use this brand all the time. though they were 4k for furnace and install, i figured I would give it a shot myself. it showed up packaged like a tank, so it was well protected, though the delivery company failed to call me prior to showing up, instead they left out in the driveway. unit isn't that heavy, shorter than old one. was pretty easy to install with gas, vents, and wires.
BE SURE to read the tag near the wire terminals about A2L. the furnace ran full fan only. you have to go into setting and tell it no, then it will work as it should. my nest thermostat allows for 2 stage heating which is absolutely amazing. house heats up way quicker, and it runs way less.
I myself being very handy at fixing things, if can do handy things, buy from here as prices are great, and fast shipping, and most things seem in stock a lot.

The hardest part of this installation for me was cutting out a bottom hole and sealing up the side return inlet on a steal prefabricated bottom plenum. I didn’t want to redo or add to the top plenum, so I ordered a bottom base that matched the Goodman color since this furnace was about 5 inches shorter than the old one. Once that was complete and the AC coil was strapped up, pulling out the old furnace and installing this one was a breeze. I did swap out the electrical housing though because I just wanted an easy transition and the plastic housing in this one was too thick for the old screw in wire retainer, the old sheet metal one worked better for my situation. It doesn’t come with an air filter rack, so I reused the one from the old unit. In conclusion, it’s a very easy plug and play unit once you’re ready to install. You’ll need a 1/2 inch diameter 2 inch long gas line and a 90 degree elbow for the initial phase of the gas inlet, plus whatever length is best for your situation for the run out of the furnace. The electrical wires are basic black/white/green. Always remember to take an up close picture of your thermostat wires before removing them from the old unit so you’ll be able to put them back in the exact order.

Great people to do business with.

Goodman 96% efficiency furances deliveried in a few days. Great units, efficient, quiet. Place 3 separate units in my rental. Work great. Wish all purchases were this good.

I had never done this before, but thanks to YouTube I completely installed this furnace on my own. Bending and installing the sheet metal was the only unknown. With a few basic tools the metal can be done. I would do it again since it saved me $2k.