The unit is installed and working great. The initial purchase online was simple and easy to use. However, the first delivery was subpar but that was clearly not your fault. I was very surprised and pleased with the quick response of taking care of the damaged unit. I will definitely order from you guys again in the future!
Review byMichael
- Verified Buyer
Posted on
Positive experience
Price
100%
Quality
100%
Service
100%
Positive experience all around! Excellent job palletizing the unit for shipping. The unit was actually sitting in my garage ready to be installed before I got the email saying that it had shipped. I would highly recommend HVAC Direct!
Review byAndrew
- Verified Buyer
Posted on
Positive experience
Price
100%
Quality
100%
Service
100%
Positive experience all around! Excellent job palletizing the unit for shipping. The unit was actually sitting in my garage ready to be installed before I got the email saying that it had shipped. I would highly recommend HVAC Direct!
Review byAndrew
- Verified Buyer
Posted on
Really impressive
Price
100%
Quality
100%
Service
100%
First i want to say that your customer service is really impressive. The units i got are great and were perfectly shipped.
Review byLeen
- Verified Buyer
Posted on
Works Great
Price
100%
Quality
80%
Service
100%
Heater works great. A little damage from either where it was stored, or during shipping. The dent location did not appear to cause issues for the installation or operation of the heater. The heater due to size was raised up off the ground 5 inches, which was also nice due to water on floor going to sumps during heavy rains. Great working overall for what was needed.
Review byPatrick
- Verified Buyer
Posted on
Working well
Price
80%
Quality
80%
Service
80%
It is working well for me.
Review byLincoln
- Verified Buyer
Posted on
Excellent
Price
100%
Quality
100%
Service
100%
Everything was excellent
Review byMark
- Verified Buyer
Posted on
Pleased with my purchase
Price
100%
Quality
100%
Service
100%
pleased with my purchase. I also appreciate the guidance on what size unit needed for my house. The Goodman Furnace is great quality and am sure it will provide many years of trouble free service. Thanks Again
Review byRobert
- Verified Buyer
Posted on
No problems
Price
100%
Quality
100%
Service
100%
There appear to have been no problems. The new furnace functions better with more efficiency than the one that became unrepairable.
