Reviews for 48,000 BTU ACiQ Standard Multi-Zone Mini Split Heat Pump Condenser - R454B | 230V

This unit, these units, are excellent. They even feel solid and well built. The app is well thought out the controls are extensive, the wall units work well for cool and heat!

The base unit seems to be working smoothly and without issue.

The app could use a little more clarity around adding devices… once I figured it out for mine the rest were easy!

Kevin was super helpful and very prompt with sizing for the room dimensions that I gave him. The shipping and the information on shipping and arrival was good, the arrival time from order day to pick up was good, no damage to heat pump or heads. We re-flared the copper lines but that was not a big deal at all. So happy with all of the interactions, equipment and service.
Thank you , Dave

I was unsure about HVAC Direct, but they were the only ones that had the system (customized) that I could find at an acceptable price. I'm 100% glad I've purchased through them. I did have 2 missing adapters, and they resolved the issue by sending the parts without question, and very timely.

The product - I'm still installing but have zero issues. Seems very well built.

The advertised product matched the delivered product. Installation was easy.

Very happy with my purchase

Everything came as described. Not short of product or damaged.

Got the units in good shape and just all packed up nice

All the parts arrived one was used and customer service handled it very well

Despite have an install problem, HVAC Direct went out of their way to help us out. Replaced my compressor and got us up and running.
Worked with my installer to ensure everything was working correctly. The ACiQ unit is as quiet and efficient as we had hoped.
Grear product...
Great SERVICE.

I have mini-splits throughout the house. I already had two Mitsubishi Mr. Slim multi-head systems when I got these ACIQs. They work better than the Mitsubishis. What an early reviewer said about the thermostat is true, one must set it higher to reach the desired temp, but it's also true of the Mitsubishis. To be fair, I live in the desert and have skylights, so my units are working their butts off. The ACIQs are also more aesthetically pleasing than the Mitsubishis, and less expensive. I'd buy ACIQ again.