Reviews for 5 Ton 14.3 SEER2 96% AFUE 120,000 BTU Hybrid Heat Pump & Furnace System - R32 Dual Fuel Upflow

Product was delivered quickly, and the unit is working great! I had hoped the carrier would have been able to load it into our warehouse, but instead he had to drop it on the sidewalk next to our building due to his truck being so large and company policy. Other than that, it was a smooth transaction.

Thanks again,

Great experience with this company and friendly staff. I have recommended HVAC direct to many people. Thank you.

You guys were perfect and your freight delivery guy was above and beyond. Thanks

Installers just finished, used heat this morning quicker and quieter than old unit very nice.

Very happy with the heat pump system. Working well

Very happy

Had this put in 2 weeks ago. The performance is amazing. I have purchased Goodman for 30 years and will continue.

My installer put it in and renter was happy. Heated home quickly.

I love my new unit

I had a great experience with my purchase from HVACDirect. I worked with Chad and he did an incredible job helping me to find an AC unit and had it delivered within a couple days. I'm especially grateful for his assistance because I do have a couple local AC companies that were not able to get a unit for between 2 and 4 weeks due to supply chain issues. My impression was Chad really put forth extra effort to be able to get the unit quickly. It was over 100 degrees and the existing unit failed completely so his effort was very much appreciated.



Lastly - I did want to share that because of the great work by Chad that I was able to cancel my order from Alpine home air since they failed to meet their promise to ship the same day as the payment was made by several days. In fact, I received my order sooner than I would have received the unit from Alpine Air if they would have shipped it on time.



HVAC Direct has a new loyal customer as a result.



Thank you very much.