Very happy with the purchase and also very happy with the performance, so much better than the one I took out.
Review byTom
- Verified Buyer
Posted on
ACIQ Furnace
Price
80%
Quality
80%
Service
80%
The furnace install went according to plan and was not difficult. The furnace at least a third less than my old furnace, so when it runs it sounds a bit tinny. It does what it's supposed to do.
Review byTony
- Verified Buyer
Posted on
Great product, great price and easy install
Price
100%
Quality
100%
Service
60%
I ordered two furnaces at the same time and for some reason it triggered the security verification that held up the shipment. After I called and confirmed what I ordered they sent it out the next day and it arrived the day after that, which was quicker than I expected. The only downside about the shipping is that they only give you a window of the arrival and I asked if the driver could give me a call 30 minutes out and they said no.
Also, I didn't get the impression that the shipping company would deliver it to the door, it's just a curbside drop so be prepared. I also didn't order the liftgate service so I just backed up my truck and slid them on to mine. At that time the boxes seemed intact so I couldn't fathom that there'd be any damage. I was wrong, however, because once I opened it a week later the unit had a dent on the back. Luckily it wasn't bad enough to damage the heat exchanger, but it just makes me wonder how they could have boxed this up and sent it out in that condition.
In any case, the unit was installed within a couple hours and it started right up without a single issue.... Or, as expected.
For the price I am certainly happy with the unit, I just wish there was more quality assurance at either the packaging or delivery, but like I said there was no damage to the box so it makes me wonder.
Still early for the final decision if this unit was really worth it, but time will tell.
Review byJJ
- Verified Buyer
Posted on
21"100K 80%aciq gas furnace
Price
100%
Quality
100%
Service
100%
delivery time was great. was supposed to be delivered on friday, was delivered on weds. install was done with minimal difficulty. hook up was very easy, lit first try and working great
Review bynilrev
- Verified Buyer
Posted on
furnace
Price
100%
Quality
100%
Service
100%
haven't installed it yet but looks to be good quality. Looks to be the same as Bryant or carrier product
Review byTodd
- Verified Buyer
Posted on
Quite satisfied
Price
100%
Quality
100%
Service
100%
Massive upgrade from my 28yo unit. Impossibly quiet… you wouldn’t know that’s it’s on unless you visually noticed the fan going. Instructions were easy enough for a first time DIY, although the circuit board instructions weren’t perfect. Tech support was unreasonably skilled, patient, and helpful, and not above some hand holding. Would absolutely buy again.
Review byBlaine
- Verified Buyer
Posted on
Very satisfied with this unit
Price
100%
Quality
100%
Service
100%
Replaced a 25 year old. Much quieter and better fan performance.
Review byET
- Verified Buyer
Posted on
efficient heating, energy costs reduced by 30%, powerful fan, no problems.
Price
100%
Quality
100%
Service
100%
So much better than the 20 year old unit it replaced. Great support from HVAC, excellent price.
Review byDimitri
- Verified Buyer
Posted on
Heat/Ac project
Price
100%
Quality
100%
Service
100%
My a/c quit last fall. After some research I decided to do a full replacement of both units. After placing my order there were some out of stock issues. Nicholas was great in helping me get substitutions for my order. There were also some concerns about the delivery. He was great in coordinating the day and delivery time. Thanks again for great service !!
Review byPete
- Verified Buyer
Posted on
Excellent Unit - powerful fan!
Price
100%
Quality
100%
Service
100%
I had delivered an ACiQ 80% 110,000 BTU furnace. It is working great. I replaced a high efficiency 90% Bryant that had a known secondary heat exchanger issue. I watched The DIY HVAC Guy on youtube that recommended that all high efficiency units are crap and to go back to 80%. He couldn't be more right. The unit is running fine with no problems. The install was easy. I had to redo the ducting as per his instructions. The price i paid $1,300 compared to what Bryant installers wanted $13,000 was a no brainer. If you have mechanical hands and like stop watch How To youtube videos, get this one! You wont be disappointed. The heat is excellent a d the fan is 3 times more powerful than I used to have. Excellent unit thay will last 30+ years.