My a/c quit last fall. After some research I decided to do a full replacement of both units. After placing my order there were some out of stock issues. Nicholas was great in helping me get substitutions for my order. There were also some concerns about the delivery. He was great in coordinating the day and delivery time. Thanks again for great service !!
Review byPete
- Verified Buyer
Posted on
Working so far
Price
100%
Quality
80%
Service
60%
The ID fan pressure sensor was not working on the first day, giving an EE1 error, but it cleared by itself on the next day.
Great unit! Showed up on time and in great condition. Packaging was excellent and very secure. All pieces were included. Got the plenum kit which came with a lot of metal screws too. Unit hooked up and is working great! I was without heat so having these guys to talk with and sort out details was key to my purchase. Contacting them during shipping to make sure everything was on time was easy and no hassle. Unit was well priced and I feel I got a great deal over all and isn't that what it's all about?
If I ever upgrade and add A/C I'll be buying from here only. Once you treat me right you keep my business until you don't. Only fair.