Reviews for ACIQ 2 Ton 13.4 SEER2 Package Heat Pump Unit – Scratch & Dent – Minimal Damage

This unit runs very quietly & works well; seems to be a very good buy for the money. Hookup however is poor. Normally & logically, the power leads connect directly to the main relay. Here the main relay is mounted on the circuit board & jammed up close to the sidewall. So there are pigtail leads that you have to connect to. Much worse, for the thermostat, there are again pigtail leads that you have to connect to rather than have a simple & labeled terminal strip to easily connect to. What makes it worse is they don't use the standard color code for "Common". Rather than the standard Black or Blue color, they use Brown. It is in the manual, however the manual is not located in the compartment where you do all the hookups. They put it in the compressor compartment. Failure of the main relay is a common & understandable issue in AC units, but easily swapped out. Here, it'd be difficult.

Unit was easy to install and works great.

This was what I need when I needed it for the price I needed it.

cooled my shop all summer held it at 75 degrees

The unit works very well. I was very satisfied to the funtion, It is super quite and cools my home with no problems. My electric bill has dropped.

Everything was fantastic.

Everything went fine

We are very happy with our purchase

Everything was great!!!

From first call to HVACDirect .com, the service has been outstanding, as a senior citizen, I was showed patient and understanding with all my questions. My order came complete and on time. The delivery company was helpful and friendly. I would recommend your business to my family and friends.

So far so good