Reviews for ACIQ Standard Series 2 Ton 18.1 SEER2 High Efficiency Heat Pump Split System - R454B Inverter - Multi-Positional

do not go by the manuals, they need to go back and let the tech write it

COLD WEATHER ISSUES
If you live in areas like me where cold weather (35° and below) are common. The I highly recommend 2 things

1: UP SIZE THE UNIT 0.5ton or 1ton!!!
I thought I was doing the right thing and buying a 1.5ton for my 950sqft house. I have friends in the hvac industry that assured me this would be a large enough unit, but unfortunately this past winter it ran for a very long time, and had to be fairly consistently assisted with a backup heater.
I was afraid if I upsized, it would short-cycle, which I'm told is bad and not efficient for the space. BUT going up 0.5ton isn't that big of a deal for a whole house install.

2: BUY A BACKUP HEATING UNIT!!!
This absolutely saved me. In the -11 to -22 days here in Michigan, this ran a significant amount of the time. Probably ran more due to the unit being undersized for the area, but still, this was able to keep the house at a reasonable (not comfortable) temp at the cost of a much higher electric bill.
When the temps grow more mild, you can just shut off the breaker so you run only on heat pump again

This website is legit and I'd buy from them again.
I did 100% of this install myself with only help lifting this unit into my attic.
I can say if you're a capable hvac tech/electrician, this is a solid unit at a good price

Final note, I'd recommend you buy a good thermostat and verify it is setup for emergency heat. Didn't know the one I had was like that at first so I had to return and buy the correct one.

The unit replacement was straightforward — no complications or setbacks.

Excellent equipment, I have an old friend in the HVAC biz. Quoted $8600 for a "Better" Goodman installed. I had installed an Inverter package in my Mom's house a few years ago and was very impressed with Function and efficiency - and wanted the same for my master suite. I went ahead and had the 'professionals' install it for $1050 and still saved MORE than 50%. They were very impressed with the unit and ease of install (2 wire thermostat) - plus my wife thinks the blue tooth phone setting is Cool - and the $4k we saved took us, the kids, and all the grandkids for week long beach Trip! Happy wife - Happy life!!

Massively simple wire hook up 2 wires from the t stat down to the air handler and two out to the condenser. Little braze work I let nitrogen set in the line overnight for one it was late in the evening at that point. Was a late start doing this install. And two I never fully trusted compression fittings. ACiQ did an amazing job with theirs not a single drop in pressure over night! next morning pulled a vacuum down and released the 410 built a new plenum and the customer had cold air blowing by noon. Did a follow up with customer a week later they love their new system, homeowner was concerned with the condenser sitting outside his small Childs bedroom window. of the noise. stated he has to walk outside and almost two feet away to really hear it running. price point and ease of installation I would highly recommend an ACiQ system to everyone

This ACiQ heat pump is quiet and quite efficient when paired with an ACiQ indoor air handler in serial communications with each other. It’s well made but there are design issues. There is really no protection for the heat exchange fins. A stray stone or tree branch can easily damage this unit. The the power and communications compartment is not water proof. This heat pump will need to be protected from hard rains. The high side pipe is 5/8” and the low side is 7/8;” are unusual sizes that were harder to source where I live. And the price is higher than it should be because it’s just a rebranded Midea (Senville comparable) heat pump. It didn’t even come with an ACiQ sticker on it!! Should be around $800 to $900, not $1800.

So efficient and quiet

2nd system I have bought. I did have some wiring questions and support was awesome walking me thru it. Awesome product and awesome support!

I'm not an HVAC professional, however I do have rudimentary knowledge of how things work. This weekend I replaced our 17-year-old 2-ton condenser/3 ton coil with a ACiQ-36-EHPB, 3-ton coil, and lineset. After a bit of futzing with ductwork and creative thermostat wiring, I have the unit up and running with the existing gas furnace set up for AUX heat.

I have to say that the install was relatively smooth. We moved the condenser from the south side of the house where it baked in the sun to the northeast side where it is shaded most of the day. I had to add 12.5 oz of refrigerant to top off the additional length of line and everything works great. 22 degree drop across the coil and pours water out of the condensation line.

The ACiQ-36-EHPB is eerily quiet. My sprinklers make more noise than the condenser and fan does. Also, this has the softest of soft starts. The compressor slowly spins up from 0 which is perfect for people who may need to run this from a generator. I tested mine and it ran with no problem. This is in contrast to never being able to start the old one, even after buying a soft start.

I am extremely pleased with the ACiQ-36-EHPB so far. Also, HVAC direct was great to work with, got the unit out the door fast, and I will definitely shop here again.

As of this moment, i cant drop a survey for we are still in diagnostic with some issue to be resolve. Meantime, 3 star is at hand but after resolving i will get back for my final survey.