Reviews for ACIQ 3.5 Ton 96% AFUE 120,000 BTU Furnace and Coil System - Upflow/Downflow - R454B

The products appear to be working very well. The only issue I had was in the communication of when I would be receiving the product. I ended up having to call in order to find out and track through the various companies to know when it would get here. No email or call was sent to me to update me.

Other than that it was wonderful service and the products brought a much needed improvement to the building they went in. There was no problem installing them and they arrived in perfect condition. Thank you.

I'm in the process of installing the system, but I'm happy with the service I have received.

I received everything I ordered in good condition. I probably won't have it up and running until next summer since I can't propane installed until then. I anticipate everything to be just great. Thanks

everything went well from delivery until the furnace was running. Except one thing. I was doing the propane conversion, and one step was a little confusing. The flame wasn’t getting enough fuel. I tried a few things, then went back and reversed one step ( replaced the springs I was instructed to remove. Then, the burner worked instantly. I adjusted it a little bit and it was perfect.

I like the way it runs. Very smooth and quiet. It is in a rental house, so I don’t have any experience with it since installing it. But, I haven’t had any complaints, that is the goal.

It seems great so far! Thanks!

Were happy with your products and service

We purchased this furnace when our old furnace's heat exchanger went out. This furnace is so much better than the old Carrier furnace that was 17 years old. It's much quieter, heats the house quicker, and doesn't run all the time. It was easy to install with the clear instruction manual. Fit right up to existing ducting and exhaust and air intake piping. Thanks HVACDIRECT for quality products and great pricing.

The furnace I bought from you appears to be a quality product. I will be installing it in the next few weeks. I am sure to get a lifetime of service from it.

For the most part the product was fine. The furnace unit fan dragged due to a screw being stripped through. So it sucks having to fix a brand new product, but we were able to get it done before installation.

As of now everything is working great with the furnace. Product arrived undamaged and promptly. A+ experience. I’ve actually ordered off eBay two furnace/a/c kits as well from you and have been completely satisfied with them as well.