It was outstanding! The furnace and Condenser/A-Coil arrived within 5 days! Both in great shape. I got the furnace and A-Coil installed within a few days. Unit fired up from the 1st thing and the unit was taking care of business nicely in time for the massive sub zero cold front before Christmas. Hardest thing I had to do was get the exhaust line cut and routed thru 100+ year old walls
I will be back in spring to buy a line-set and "whip" for the Condenser. Thank you. I had previously bought from Alpine and I have two Goodman Units in my own house in use from 2008 and 2010 that have required minimal maintenance (flame sensor oxidized) Thank you
Review byPaul
- Verified Buyer
Posted on
No instructions
Price
80%
Quality
80%
Service
40%
My main complaint is no instructions. I am installing this 10.5 hours away and have no idea what the Tim pieces are for or where they go. I can no way hire a company to install. Kinda not happy.
Review byJames
- Verified Buyer
Posted on
Very pleased
Price
100%
Quality
100%
Service
100%
We are very pleased with the heating unit, which is a marked difference.
Review byAbram
- Verified Buyer
Posted on
Great condition
Price
100%
Quality
100%
Service
100%
My order was received on time and in great condition. System was easily installed and is working well. Thank you for your help!
Review byPhil
- Verified Buyer
Posted on
Very good so far
Price
100%
Quality
100%
Service
100%
I am pleased with your company's sales representative (' s) and service. The function of the furnace seems to be very good so far. I haven't received an Xcell bill yet, so I can't speak about the efficiency.
The air conditioner hasn't been installed because it's in the middle of winter, so that will have to wait.
Review byJohnny
- Verified Buyer
Posted on
Really appreciate everything
Price
100%
Quality
100%
Service
100%
I really appreciate everything that you did to make my purchase fast and as smoothly as possible. I am very happy with my furnace. It has been installed and works beautifully. Thank you so much.
Review byJulie
- Verified Buyer
Posted on
Well executed
Price
100%
Quality
100%
Service
80%
The order from you folks was well executed, simple, and aided in solving my problem. The work on this end, including installation--not so much.
Review byBob
- Verified Buyer
Posted on
Great
Price
100%
Quality
100%
Service
100%
It’s great and I enjoyed it
Review byAli
- Verified Buyer
Posted on
Very happy
Price
100%
Quality
100%
Service
100%
We are very happy with our purchase. The delivery was fast, the purchase process was easy and our new furnace works great!
Review byDanielle
- Verified Buyer
Posted on
Thank you
Price
100%
Quality
100%
Service
100%
I had an old 70% AFUE, 100k btu gas/forced air furnace in my garage. It was originally in a home that was updated with a couple of additions and said furnace was no longer big enough for the house and was replaced. It was 12 yrs old at the time and a little big for my 900 sq ft garage (in Minnesota) but it worked awesome for almost 30 years.
This fall, the old furnace was having issues and needed to be replaced. So, I purchased a Goodman 80% AFUE, 80k btu from you and put it in. It’s exactly what I wanted and I couldn’t be happier. A 60k btu unit was on the border of recommendation, so I went one up to 80k. Thank you.