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1-800-397-1392
Today's Hours 8am - 11pm estIt's likely you have the furnace set to the wrong fuel type. Depending on whether you are using Natural Gas or Propane, the furnace needs to be converted by a professional to do so. This burning and sooting you are experiencing can produce carbon monoxide. The best move is to get in contact with a local professional as the sooner this is resolved, the better off you are.
If you have any further questions, please call us and we will be happy to assist you.