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Read our privacy policyPer the owners manual: "The ECHELON models have a variable burn rate which is controlled by the remote control. Therefore the flame height is adjustable. The flame height may be adjusted as desired by locating the flame option on the remote control and adjusting up or down to desired flame height."If you have any further questions or need further assistance, please feel free to contact one of our experienced customer service representative, 1-888-376-7450 Today's Hours 8am - 9pm est. Thank you and have a wonderful day.