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Read our privacy policyIf you need to exchange the UET12B33A for a smaller unit, you can request a return within 60 days of the shipping date, provided the unit is unused, uninstalled, undamaged, and in its original, unopened manufacturer packaging with all accessories and manuals included; a 15% restocking fee may apply, and you are responsible for return shipping costs. You must contact customer service to obtain a Return Merchandise Authorization (RMA) number before returning the unit, and I recommend confirming the exchange process and availability of the smaller model directly with an HVACDirect representative.
If you have any further questions, please call us at 1-937-998-3864 and we will be happy to assist you.