Reviews for ACiQ 1.5 Ton 13.4 SEER2 96% 80,000 BTU Furnace & AC System - R410A Upflow / Downflow

I was reluctant to purchase hvac equipment on line worrying about what it would look like after shipping. I'm here to tell you that I've never seen anything packing so well and protected! Furnace, condenser and a acoil were all individually pallitized and then put on a regular pallet all together. Even had foam between everything! I don't think it could have been hurt it it was rolled down the highway. Kudos to your shipping department. I've purchased more equipment since this system and all was just as great. Thank hvacdirect.com! Well done

Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.

i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.

Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.

I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!

items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.

Happy so far

great - easy to install

Everything is all good. Equipment arrived 3 days earlier than expected (and this was during the Holidays). As usual, great service, great prices, great equipment. Above all, great people – you guys called me about my order and fixed an issue I wasn’t even aware of. I love working with your team – you guys rock!

Furnace is working great! My installer said the air quest was a quality built furnace.

I love my furnace that I purchase from your company, I will refer you to all my friends! With the money I saved, I was able to have a Merry Christmas thanks!

Order arrived in a timely manner. It was nicely packaged for proper transport without damage. All items on order were present.

No installation manuals, no owners manuals and no warranty paperwork were included with shipment, very disappointed in that! With the exception of the filter box I did get some paperwork with it.

Products look well built. I haven't installed them yet.

everything runs great and we are happy

Gas furnace