Reviews for ACiQ 3.5 Ton 13.8 SEER2 96% 60,000 BTU Furnace & AC System - R410A Multi-Positional

Customer Reviews

Couldnt ask for better system for price

Used the system thru 2 winters and its been great. Keeps the house comfortable and is quiet. Replaced a 24 yr old lennox system. No more hot an cold spots with dual stage and house is more even temps. Couldnt ask for a better system for the price. 10/10 highly recommend. Being a carrier subsidary parts should be easy to source as well.
Review by Mike315
- Verified Buyer
Posted on 3/22/26
I could not be happier with the choice to purchase this unit from HVAC direct.com

Everything about this purchase and install went well. The technician who helped with my order was intuitive and helpful… didn’t push anything, talked patiently through my questions, and revised my proposal once I realized I needed a lower Btu unit than I’d initially thought. The shipping was super fast (from order to arrival was two days… 3 days faster than promised). The unit itself is high quality and incredibly well packed for shipping. I’d recommend purchasing through HVACdirect.com without hesitation or reservation.
Review by WasColdInChicago
- Verified Buyer
Posted on 3/25/25
Great purchase!

Our technician recommended this brand and we couldn’t be happier! Quiet, powerful and affordable! Worth every penny, highly recommend!
Review by Wendy
- Verified Buyer
Posted on 3/18/25
Works like a champ

We finally got the A/C unit we purchased from you installed 2 weeks ago! It works like a champ and our installer had high praises for the quality of the products we ordered. That's enough of a recommendation for me! The deliver was flawless and very quick as all our items were in stock.
Review by STEVE
- Verified Buyer
Posted on 12/28/23
Product is great

The products were great. The equipment works great and was just as expected. I am satisfied with my order and the equipment - it’s working great
Review by Stanton
- Verified Buyer
Posted on 12/28/23
Working really well

Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.
Review by Mary
- Verified Buyer
Posted on 8/29/23
thank you

i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.
Review by ben
- Verified Buyer
Posted on 8/29/23
Thanks for the ease of ordering

Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.
Review by Wyvonna
- Verified Buyer
Posted on 8/26/23
Happy Homeowner

I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!
Review by Matthew
- Verified Buyer
Posted on 8/26/23
Pleased

items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.
Review by Thomas
- Verified Buyer
Posted on 8/26/23
Everything as I would expect

Purchase, delivery was excellent everything as I would expect. After minor mods to the plenum chamber the install was seamless. My installer was impressed with unit, and it performed as expected when he was completed with job. I’ve had no problems with cooling the house
Review by Gregory
- Verified Buyer
Posted on 8/2/23
Level of service

Great Product
Review by Charles
- Verified Buyer
Posted on 6/23/23
First year review

Builder selected
Review by Gary
- Verified Buyer
Posted on 6/17/23
Works great

Everything works great and the team at HVACDirect was easy to work with. I appreciated their help in getting me what I needed and shipping it quickly.
Review by Mary
- Verified Buyer
Posted on 6/1/23
Good to go

Order came from Cape cod express box truck loaded system in the back of pickup truck brought it to my rental property install went great got it inspected the other day good to go ty
Review by William
- Verified Buyer
Posted on 1/3/23
Great

Great customer service, great agent, fast delivery, a kind of fair pricbut Thank You for your service over all.
Review by Max
- Verified Buyer
Posted on 12/30/22
Perfect size

Install went great. Would recommend to anyone. Thanks!
Review by Michael
- Verified Buyer
Posted on 12/30/22
Excellent

The purchase and delivery of the furnace was excellent.

My HVAC professional will be installing the furnace in the within the next 2 weeks. I am assuming that it will operate well!
Review by Richard
- Verified Buyer
Posted on 11/21/22
Better than expected

Have to say that the system I bought way out does what I had expected. The quality and performance of this unit are outstanding, I can’t believe how quiet this unit is. I would highly recommend this unit and HVAC DIRECT to anyone looking for a heating or cooling unit.
Review by Matt
- Verified Buyer
Posted on 6/8/22