Reviews for ACiQ 3.5 Ton 13.8 SEER2 96% 80,000 BTU Furnace & AC System - R410A Multi-Positional

Customer Reviews

I received the correct furnce the first time~

Customer service was helpful to review with me the BTU size, physical size and correct pressure switch/sensor for my altitude. Arrived on time and install was strait forward. Had my local HVAC tech check my install and he checked gas pressure and BTU output and all was in order, Build quality was as good as the old Carrier unit I used to have.
Review by Mike
- Verified Buyer
Posted on 1/14/25
Great experience

Fast shipping well protected great prices great customer service
Review by Ki
- Verified Buyer
Posted on 5/14/24
Works like a champ

We finally got the A/C unit we purchased from you installed 2 weeks ago! It works like a champ and our installer had high praises for the quality of the products we ordered. That's enough of a recommendation for me! The deliver was flawless and very quick as all our items were in stock.
Review by STEVE
- Verified Buyer
Posted on 12/28/23
Product is great

The products were great. The equipment works great and was just as expected. I am satisfied with my order and the equipment - it’s working great
Review by Stanton
- Verified Buyer
Posted on 12/28/23
Working really well

Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.
Review by Mary
- Verified Buyer
Posted on 8/29/23
thank you

i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.
Review by ben
- Verified Buyer
Posted on 8/29/23
Thanks for the ease of ordering

Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.
Review by Wyvonna
- Verified Buyer
Posted on 8/26/23
Happy Homeowner

I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!
Review by Matthew
- Verified Buyer
Posted on 8/26/23
Pleased

items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.
Review by Thomas
- Verified Buyer
Posted on 8/26/23
Everything as I would expect

Purchase, delivery was excellent everything as I would expect. After minor mods to the plenum chamber the install was seamless. My installer was impressed with unit, and it performed as expected when he was completed with job. I’ve had no problems with cooling the house
Review by Gregory
- Verified Buyer
Posted on 8/2/23
Level of service

Great Product
Review by Charles
- Verified Buyer
Posted on 6/23/23
First year review

Builder selected
Review by Gary
- Verified Buyer
Posted on 6/17/23
Works great

Everything works great and the team at HVACDirect was easy to work with. I appreciated their help in getting me what I needed and shipping it quickly.
Review by Mary
- Verified Buyer
Posted on 6/1/23
Perfect size

Install went great. Would recommend to anyone. Thanks!
Review by Michael
- Verified Buyer
Posted on 12/30/22
Pleased

I was pleased with my order and just ordered an additional $3K AC system
Review by Cherrie
- Verified Buyer
Posted on 12/26/22
Above and beyond

All I can say is that you guys went above and beyond my expectations. It was a pleasure to work with you guys.

Im very happy with the 2 stage system. Honestly, its worth the price. The extra comfort it offers is just amazing. Its operating seamlessly.
Review by Steve
- Verified Buyer
Posted on 6/22/22