Reviews for 4 Ton 15.5 SEER2 96% AFUE 80,000 BTU ACiQ Gas Furnace and Heat Pump System - Multi-Positional

I was reluctant to purchase hvac equipment on line worrying about what it would look like after shipping. I'm here to tell you that I've never seen anything packing so well and protected! Furnace, condenser and a acoil were all individually pallitized and then put on a regular pallet all together. Even had foam between everything! I don't think it could have been hurt it it was rolled down the highway. Kudos to your shipping department. I've purchased more equipment since this system and all was just as great. Thank hvacdirect.com! Well done

great - easy to install

Everything is all good. Equipment arrived 3 days earlier than expected (and this was during the Holidays). As usual, great service, great prices, great equipment. Above all, great people – you guys called me about my order and fixed an issue I wasn’t even aware of. I love working with your team – you guys rock!

Furnace is working great! My installer said the air quest was a quality built furnace.

I love my furnace that I purchase from your company, I will refer you to all my friends! With the money I saved, I was able to have a Merry Christmas thanks!

Great customer service, great agent, fast delivery, a kind of fair pricbut Thank You for your service over all.

Install went great. Would recommend to anyone. Thanks!

Order arrived in a timely manner. It was nicely packaged for proper transport without damage. All items on order were present.

No installation manuals, no owners manuals and no warranty paperwork were included with shipment, very disappointed in that! With the exception of the filter box I did get some paperwork with it.

Products look well built. I haven't installed them yet.

everything runs great and we are happy

Gas furnace

I've been running this evaporator coil in air-conditioning mode for a month now. It performs beautifully both as an air conditioning condenser and a heat pump heat exchanger. It fit perfectly atop my AirQuest furnace with no modifications necessary. Rather than an "A" shaped coil, this is a "W" shaped coil which gives more heat transfer capacity for 4 ton and larger air conditioning units. Along with my AirQuest air conditioner & heat-pump, and the ION System Control thermostat, this combination is good at keeping the house comfortable. Although AirQuest is an unknown brand name to me, I believe it to be a Carrier brand name product, renamed. I installed this evaporator coil and an air conditioner & furnace myself with 4 hours of help at the end from an HVAC professional. There were experts, (Chris Whitmore) at HVACdirect.com available to help me through the uncertainties and this was very valuable. I've only tested the heat-pump side of this unit so far but look forward to using the heat pump this upcoming Minnesota winter. Doing the labor myself & buying from HVACdirect.com saved me ~40% on the system & installation cost.