Reviews for 4 Ton 15.5 SEER2 96% AFUE 100,000 BTU ACiQ Gas Furnace and Heat Pump System - Multi-Positional

My furnace is running wonderfully. I installed it myself and after a couple of glitches (identified by the code) it has been a lifesaver and I love the fact that it is so efficient.

Working wonderfully! I’m having extremely cold weather and it’s warm and comfortable in my home it’s quiet and efficient and takes up a lot less space than my old heater. Extremely satisfied and would highly recommend this company for anyone looking for a heating system.

The furnace and air conditioner were installed last week. So far, so good. I really wanted to compliment you guys on the immaculate packaging of furnace, a/c, coil, and copper tubing. I don't think I've ever seen such a perfect shipment come off a truck. It was amazing, if you ask me. I already have a couple people interested in buying furnace/a-c units from you.

And I would definitely order from you again.

I am very satisfied with the purchase!

It is working beautifully. The shipper was fantastic. Thank you

Great customer service, great agent, fast delivery, a kind of fair pricbut Thank You for your service over all.

Install went great. Would recommend to anyone. Thanks!

I have the indoor equipment installed and the condenser in place. Today I hope to cut refrigeration tubing and wiring in the attic and install new. Relocating the condenser compared to the old. I hope to re-use the wire. Then it is running the new, soldering, attaching, then a lot of prayer it is right and will work longer than me.



I got a shock when unpacking the condenser. On top was an energy sticker saying it is 14.5 seer rated. It is supposed to be 17 seer. I checked the model numbers and all. I wondered if an idiot put the sticker on and it was incorrect. I wondered if the seer is dependent upon the other equipment used with it such as the evaporator coils, tubing size, and even the subjectivity of variables of the environmental factors. That condenser might only be 14.5 with some equipment and 17 with other?



I was going to call after the weekend…last weekend…October 1 and 2 weekend. But after realizing the subjectivity of it all, I started tearing out the old system. Oddly it had quit working late the day before. I think the transformer quit and could be replaced but it was something to laugh about with delight that it worked until it did not need to any more.



The equipment looks great. The furnace could be turned on but it is too warm for heat and too cool for A/C ( if it were finished.) This is the solo act of a 72 year old. No professional installation crew…just a retired has been professional.



So you are asking too soon. Does it work? I don’t know. Does it work well? I don’t know.



Maybe next week. But the real story is when it is 5 degrees and next summer >hell’s fire and brimstone. So far I would recommend you. But I may not recommend the people who self-install. The manuals are mind boggling. It leaves out the information seasoned techs might remember/know. Then there is a lot of information I suspect 99% of field tech’s do not have a clue about let alone the tools needed.



Ask me after the coming heating and next year’s cooling seasons. When there is no power bill (have a 7.8KwH PV system) and is reliably comfortable, you will get a rave review!

Overall, I am very satisfied with the Air Quest System I purchased, and would do business again with HVAC Direct.

I've been running this evaporator coil in air-conditioning mode for a month now. It performs beautifully both as an air conditioning condenser and a heat pump heat exchanger. It fit perfectly atop my AirQuest furnace with no modifications necessary. Rather than an "A" shaped coil, this is a "W" shaped coil which gives more heat transfer capacity for 4 ton and larger air conditioning units. Along with my AirQuest air conditioner & heat-pump, and the ION System Control thermostat, this combination is good at keeping the house comfortable. Although AirQuest is an unknown brand name to me, I believe it to be a Carrier brand name product, renamed. I installed this evaporator coil and an air conditioner & furnace myself with 4 hours of help at the end from an HVAC professional. There were experts, (Chris Whitmore) at HVACdirect.com available to help me through the uncertainties and this was very valuable. I've only tested the heat-pump side of this unit so far but look forward to using the heat pump this upcoming Minnesota winter. Doing the labor myself & buying from HVACdirect.com saved me ~40% on the system & installation cost.