Reviews for Hybrid 4 Ton 14.3 SEER2 96% AFUE 100,000 BTU ACiQ High Efficiency Heat Pump and Gas Furnace System | Inverter| Extreme Series-R410A

My furnace is running wonderfully. I installed it myself and after a couple of glitches (identified by the code) it has been a lifesaver and I love the fact that it is so efficient.

Excellent, so far after one year in New Hampshire. Installed myself, replacing a standard outdoor AC condenser. Running dual fuel with oil and a 20 Fahrenheit cut over, savings of 20% over oil alone even with high New Hampshire electricity prices. I have an energy meter on the circuit and this is accurate. Highly recommend it’s whisper quiet outside in the backyard where we hang out a lot.

Working wonderfully! I’m having extremely cold weather and it’s warm and comfortable in my home it’s quiet and efficient and takes up a lot less space than my old heater. Extremely satisfied and would highly recommend this company for anyone looking for a heating system.

Good quality I installed it myself very simple great customer service fast shipping very happy with my purchase

I purchased the 4 Ton ACiQ heat pump (Extreme Heat) and central air handler. I could not be more pleased. Quality of product is really good and can't say enough about the performance it has already shown me thus far. I love the variable nature of the fans and compressor. I'll be buying a 2nd 3 Ton unit pair to replace my remaining system.

The furnace and air conditioner were installed last week. So far, so good. I really wanted to compliment you guys on the immaculate packaging of furnace, a/c, coil, and copper tubing. I don't think I've ever seen such a perfect shipment come off a truck. It was amazing, if you ask me. I already have a couple people interested in buying furnace/a-c units from you.

And I would definitely order from you again.

Awesome products! And Jeff was one of the best people I have purchased from!!

My experience has been great so far. Even with the hvac unit delivery being held up do to weather. Not a big deal since we wont be installing for a while as house is still being constructed. I can update further once unit is installed in the fall.

I installed the 3 Ton 18 SEER ACiQ Inverter Heat Pump Condenser with a 5 ton coil that matched my furnace box. The service manual has a chart to set the pressures to based on Temperature when at stable high cool/heat. I have it setup as a dual fuel configuration with my ancient 60% furnace. I am in Iowa and we get negative Temps. This heat pump has already saved me hundreds of dollars on my heating bill.

Just got unit installed today. All works as it should. Good sturdy equipment. Great thermostat. Thanks

I have not installed the latest mini -split system yet, but I have helped my brother and son-law install (3) units purchased from your company (1) 4-ton unit (1) 3 1/2-ton unit (1) 2-ton unit and they went in like a dream. I will let you know when the 4 ton mini -split system is installed, from the appearance and quality of the equipment I'm impressed.

so far so good, I've got it unpacked and everything looks good. I'm hoping to get it installed next week.

I purchased one of your units about a month ago finally got it all installed had a few hiccups with it with the communication between the two units I called your tech support and sales and they helped me out we got over that hiccup and come to find out I had a bad controller thermostat they're sending me a new one I have my old thermostat wired in the unit works very well I'm very very pleased with it your sales and tech support is very helpful they took care of me pretty quick thank you so much

I am very satisfied with the purchase!

I haven’t installed my new unit yet, but I was very pleased with my experience ordering it. The rep I spoke with with very helpful and friendly, recommended the product that I purchased, and was very informative. If I need anything else in the future I will definitely call you guys back, and will spread the word.

We feel great about the products and doing business with you. First class service, support and expertise.

It is working beautifully. The shipper was fantastic. Thank you

Great product, you don’t even realize it is running it is so quiet

Great product, you don’t even realize it is running it is so quiet

Love the heat pump working down when it is so cold. Has saved me a lot!

I found the purchasing process was very easy and shipping was just as good. I would definitely refer you to others and would use your services for myself if ever needed again. thanks.

I couldn't be happier with the product and how quickly it was delivered

I have the indoor equipment installed and the condenser in place. Today I hope to cut refrigeration tubing and wiring in the attic and install new. Relocating the condenser compared to the old. I hope to re-use the wire. Then it is running the new, soldering, attaching, then a lot of prayer it is right and will work longer than me.



I got a shock when unpacking the condenser. On top was an energy sticker saying it is 14.5 seer rated. It is supposed to be 17 seer. I checked the model numbers and all. I wondered if an idiot put the sticker on and it was incorrect. I wondered if the seer is dependent upon the other equipment used with it such as the evaporator coils, tubing size, and even the subjectivity of variables of the environmental factors. That condenser might only be 14.5 with some equipment and 17 with other?



I was going to call after the weekend…last weekend…October 1 and 2 weekend. But after realizing the subjectivity of it all, I started tearing out the old system. Oddly it had quit working late the day before. I think the transformer quit and could be replaced but it was something to laugh about with delight that it worked until it did not need to any more.



The equipment looks great. The furnace could be turned on but it is too warm for heat and too cool for A/C ( if it were finished.) This is the solo act of a 72 year old. No professional installation crew…just a retired has been professional.



So you are asking too soon. Does it work? I don’t know. Does it work well? I don’t know.



Maybe next week. But the real story is when it is 5 degrees and next summer >hell’s fire and brimstone. So far I would recommend you. But I may not recommend the people who self-install. The manuals are mind boggling. It leaves out the information seasoned techs might remember/know. Then there is a lot of information I suspect 99% of field tech’s do not have a clue about let alone the tools needed.



Ask me after the coming heating and next year’s cooling seasons. When there is no power bill (have a 7.8KwH PV system) and is reliably comfortable, you will get a rave review!

Overall, I am very satisfied with the Air Quest System I purchased, and would do business again with HVAC Direct.