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Reviews for Goodman 3 Ton 13.4 SEER2 97% 60,000 BTU Furnace & AC System - R410A Upflow

Customer Reviews

Items 21 to 30 of 57 total

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  1. HVAC equipment
    Ordered furnace, ac coil, and condenser to match. Upon arrival all three items we're damaged, I refused shipment and took pictures. I contacted HVAC direct immediately and informed them of the situation. They sent out new equipment without any delay and the new shipment arrived quicker than the first. Second time around all HVAC equipment is in great condition. I have not finished installing yet, but I am impressed with the speed in which HVAC direct solved my shipping damage. I will be ordering more in the future because of their willingness to make a bad situation good!

    Review by Onion

    - Verified Buyer

    Posted on

  2. Air conditioner
    Very happy with it wish I got it sooner since now it’s cooling off

    Review by Dwight

    - Verified Buyer

    Posted on

  3. Fabulous
    The customer service was exceedingly exceptional the quality and the price were amazing really a great value you will not find any better people

    Review by Blitz

    - Verified Buyer

    Posted on

  4. Fine I guess.
    The unit cools our house well most of the time. Occasionally it shuts off on sweltering hot days. And sometimes the compressor hard starts several times before kicking on.

    Review by Qpc

    - Verified Buyer

    Posted on

  5. High-quality
    Great customer service when I ordered, super fast shipping, excellent quality, and price, with installation, I saved a minimum of,$3,000

    Review by Freebirdd2011@yahoo.com

    - Verified Buyer

    Posted on

  6. Impressed
    I called customer service just to see if the equipment could be picked up by me at the warehouse. James Nesbitt answered the call and verified customer pick up was an option then offered to help me buy the system that was the best fit for me, his help was very appreciated.

    Review by Todd

    - Verified Buyer

    Posted on

  7. Good american made.
    Being from Houston were they make them the quality is very good the dependable is very good overall I've had good luck over a 30 year investment in goodman products. Some give them a bad wrap but I would put them up against the big names any day.

    Review by Fisher

    - Verified Buyer

    Posted on

  8. Great
    Everything was great. The price, the service. Everyone was so nice and helpful. I would definitely use again if needed.

    Review by James

    - Verified Buyer

    Posted on

  9. 2.5 ton condensing unit
    The unit is very quiet,looks good too,unit came with start assist installed already

    Review by Charles

    - Verified Buyer

    Posted on

  10. Goodman GMVM
    Priced right without a lot of wrangling on the internet. In stock. No waiting. It arrived carefully wrapped and undamaged a few days after purchase. 10 year warranty. What more could you ask for?

    Review by Chris

    - Verified Buyer

    Posted on

  11. Extremely loud
    Loud thud when the starts and stops. Don’t install near kids room or family room.

    Review by D

    - Verified Buyer

    Posted on

  12. very happy with my purchase
    it was delivered right away

    Review by kari

    - Verified Buyer

    Posted on

  13. Good quality
    It worked

    Review by Joe

    - Verified Buyer

    Posted on

  14. Great AC Unit
    This unit was installed 7 1/2 years ago and has given me trouble free and excellent cooling. I couldn't be anymore satisfied.

    Review by Gary

    - Verified Buyer

    Posted on

  15. Very good
    The order process and delivery is very good.

    We haven’t installed the units yet, but the 2 previous units we purchased are working great.

    Review by Rodney

    - Verified Buyer

    Posted on

  16. best price
    does a great job cooling my house at the best price

    Review by larry

    - Verified Buyer

    Posted on

  17. Very pleased
    Perfect unit for my home.

    Review by Frank

    - Verified Buyer

    Posted on

  18. very noisey
    Like the unit . Had an old Goodman unit which was about 41 years old. Had to replace it. Bought a new Goodman GSX130301. It was installed on July 22. 2022. Very cold air. Just very noise.

    Review by Linda

    - Verified Buyer

    Posted on

  19. Very happy
    My nephew who is licensed installed it, the line set and coil, cools great, very happy. Quiet as well.

    Review by Michael

    - Verified Buyer

    Posted on

  20. Extremely pleased
    The product and customer service are above and beyond what I was expecting. I ordered the wrong product and they helped me with my mistake to get my order correct. Ben was awesome as well as the entire dock crew. I will order from here again.

    Review by WJA

    - Verified Buyer

    Posted on

  21. Thanks!
    I am enjoying the product as it is working very effectively, most of all being able to receive my merchandise so quickly was a plus. Thanks again!

    Review by Renita

    - Verified Buyer

    Posted on

  22. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  23. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  24. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  25. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  26. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  27. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  28. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  29. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  30. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  31. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  32. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  33. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  34. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  35. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  36. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  37. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  38. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  39. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  40. Awesome
    so far everything seems to be working really well as of now. Your service at HVACDirect.com is awesome you didn’t have the unit I ordered and upgraded me for free and I received it the same week I ordered it can’t say enough good about y’all and will recommend you to my friends and I personally will be a repeat customer. Thanks again

    Review by Allen

    - Verified Buyer

    Posted on

  41. happy with product
    I have had this product for about 3 weeks. Works very good. Happy with the GSX 130301 a/c unit. My old a/c unit was a Goodman it lasted 45 year old. My old unit was put in in 1977. That is why I bought another Goodman a/c unit.

    Review by sue

    - Verified Buyer

    Posted on

  42. Works Great
    The product works great, I enjoy shopping with you guys for any product and promote your business to others. Upon receiving their was a medium size dent on the sheet metal jacket, however everything works fine and I can mostly hide the dent. So no worries

    Review by Joe

    - Verified Buyer

    Posted on

  43. GREAT VALUE
    HAD A GOODMAN AT OLD HOUSE 10 YEARS NO PROBLEM IT WAS A NO BRAINER FOR NEW HOUSE!

    Review by MATT

    - Verified Buyer

    Posted on

  44. Works fine
    My old AC unit was 20 year old and wasn't cooling well. I went with the Goodman which had more competitive pricing than others

    Review by Zack

    - Verified Buyer

    Posted on

  45. our unit kicks AC!
    Great unit it really cranks and keeps the place comfortable. Best purchase we made for our newly aquire home!

    Review by Joe

    - Verified Buyer

    Posted on

  46. Great value for money
    I am very pleased with goodman price, quality and performance. Keep up the good work.

    Review by Avee

    - Verified Buyer

    Posted on

  47. Great product
    Great product, good price & good service. I always recommend it to my customer & my friend

    Review by Ron

    - Verified Buyer

    Posted on

  48. Works great
    We've just got our unit installed and so far it has run great and cools the house down quickly!

    Review by Ken

    - Verified Buyer

    Posted on

  49. Okay
    So far, so good

    Review by Jeff

    - Verified Buyer

    Posted on

  50. Highly recommend
    It seems in this age society is eager to gripe and complain about bad customer service, but really gives credit where credit is due.
    But in my case I must say the gentleman that that helped me with my condensing unit/EVAP coil order was most definitely one of the most professional and courteous C.S agents I've had in a long time.
    It was refreshing talking to someone that was intelligent and knew what they were talking about.
    He did not insult my intelligence by trying to upsell me. I will highly recommend your company and use your company when I need any of your products from here on out. They are exceptional products for the price.

    Review by Gregory

    - Verified Buyer

    Posted on

  51. Garbage
    Garbage unit, compressors DO NOT last. Goodman is no help, ruse customer service takes no responsibility whatsoever on their shoddy units like these. Buy ANY other company but avoid Goodman

    Review by Gixerman

    - Verified Buyer

    Posted on

  52. Pleased customer
    The Goodman condenser I got from you folks is installed and working great!

    I communicated with your place by the online chat a couple times before I ordered the unit and that went fine with that - Your staff gave a fast response to a couple questions I had.

    I got a prompt order confirmation right after I ordered - After a few days I got the shipping confirmation. I was easily able to track the shipping progress on that company's website. My driveway is a little tight which concerned me some about delivery. The delivery driver gave me a phone call when he arrived at the end of my driveway. I met him out on our main little country road with my pickup. He was a really nice guy - We transferred the A/C unit onto my truck and all went well. I got the unit delivered to my house in less than 10 days, like I was originally told by your staff.

    The unit was installed the next day, just in time to beat our early Minnesota heatwave and all is working well with it.

    All in all, I'm a pleased customer - Thanks Much!

    Review by Tom

    - Verified Buyer

    Posted on

  53. Great purchase
    I purchased this for my house adn couldn't be happier. Been workign great since it was installed.

    Review by Chris

    - Verified Buyer

    Posted on

  54. Air conditioner
    Great product just got installed and first time purchasing this brand.

    Review by Kea

    - Verified Buyer

    Posted on

  55. Goodman
    Hands down better then Trane

    Review by Mr Cool

    - Verified Buyer

    Posted on

  56. I have installed 5 of these units
    I manage several properties' and price point coupled with reliability make this brand a smart choice,

    Review by Greekmaga

    - Verified Buyer

    Posted on

  57. Very satisfied
    Yes I am very satisfied with our orders.. you were very helpful, fast shipping ..there was some shipping damage .. but the damage was replaced super fast .. I am completely satisfied.. Thank you!

    Review by Tim

    - Verified Buyer

    Posted on

Items 21 to 30 of 57 total

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