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Today's Hours 8am - 11pm estReviews for 3 Ton 13.4 SEER2 Goodman Air Conditioner with Horizontal 17.5" Cased Coil
Customer Reviews
- HVAC equipmentOrdered furnace, ac coil, and condenser to match. Upon arrival all three items we're damaged, I refused shipment and took pictures. I contacted HVAC direct immediately and informed them of the situation. They sent out new equipment without any delay and the new shipment arrived quicker than the first. Second time around all HVAC equipment is in great condition. I have not finished installing yet, but I am impressed with the speed in which HVAC direct solved my shipping damage. I will be ordering more in the future because of their willingness to make a bad situation good!
Review by Onion
- Verified Buyer
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- Air conditionerVery happy with it wish I got it sooner since now it’s cooling off
Review by Dwight
- Verified Buyer
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- FabulousThe customer service was exceedingly exceptional the quality and the price were amazing really a great value you will not find any better people
Review by Blitz
- Verified Buyer
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- Fine I guess.The unit cools our house well most of the time. Occasionally it shuts off on sweltering hot days. And sometimes the compressor hard starts several times before kicking on.
Review by Qpc
- Verified Buyer
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- High-qualityGreat customer service when I ordered, super fast shipping, excellent quality, and price, with installation, I saved a minimum of,$3,000
Review by Freebirdd2011@yahoo.com
- Verified Buyer
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- ImpressedI called customer service just to see if the equipment could be picked up by me at the warehouse. James Nesbitt answered the call and verified customer pick up was an option then offered to help me buy the system that was the best fit for me, his help was very appreciated.
Review by Todd
- Verified Buyer
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- Good american made.Being from Houston were they make them the quality is very good the dependable is very good overall I've had good luck over a 30 year investment in goodman products. Some give them a bad wrap but I would put them up against the big names any day.
Review by Fisher
- Verified Buyer
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- GreatEverything was great. The price, the service. Everyone was so nice and helpful. I would definitely use again if needed.
Review by James
- Verified Buyer
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- 2.5 ton condensing unitThe unit is very quiet,looks good too,unit came with start assist installed already
Review by Charles
- Verified Buyer
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- Extremely loudLoud thud when the starts and stops. Don’t install near kids room or family room.
Review by D
- Verified Buyer
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- very happy with my purchaseit was delivered right away
Review by kari
- Verified Buyer
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- Good qualityIt worked
Review by Joe
- Verified Buyer
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- Great AC UnitThis unit was installed 7 1/2 years ago and has given me trouble free and excellent cooling. I couldn't be anymore satisfied.
Review by Gary
- Verified Buyer
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- Very goodThe order process and delivery is very good.
We haven’t installed the units yet, but the 2 previous units we purchased are working great.Review by Rodney
- Verified Buyer
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- best pricedoes a great job cooling my house at the best price
Review by larry
- Verified Buyer
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- Very pleasedPerfect unit for my home.
Review by Frank
- Verified Buyer
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- very noiseyLike the unit . Had an old Goodman unit which was about 41 years old. Had to replace it. Bought a new Goodman GSX130301. It was installed on July 22. 2022. Very cold air. Just very noise.
Review by Linda
- Verified Buyer
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- Very happyMy nephew who is licensed installed it, the line set and coil, cools great, very happy. Quiet as well.
Review by Michael
- Verified Buyer
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- Extremely pleasedThe product and customer service are above and beyond what I was expecting. I ordered the wrong product and they helped me with my mistake to get my order correct. Ben was awesome as well as the entire dock crew. I will order from here again.
Review by WJA
- Verified Buyer
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- Thanks!I am enjoying the product as it is working very effectively, most of all being able to receive my merchandise so quickly was a plus. Thanks again!
Review by Renita
- Verified Buyer
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- SatisfiedSo far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
as needed. Will use you again if needed.Review by Delores
- Verified Buyer
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- SatisfiedSo far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
as needed. Will use you again if needed.Review by Delores
- Verified Buyer
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- SatisfiedSo far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
as needed. Will use you again if needed.Review by Delores
- Verified Buyer
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- SatisfiedSo far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
as needed. Will use you again if needed.Review by Delores
- Verified Buyer
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- SatisfiedSo far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
as needed. Will use you again if needed.Review by Delores
- Verified Buyer
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- SatisfiedSo far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
as needed. Will use you again if needed.Review by Delores
- Verified Buyer
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- Delivered in 3 daysCustomer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!
Review by Kerry
- Verified Buyer
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- Delivered in 3 daysCustomer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!
Review by Kerry
- Verified Buyer
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- Delivered in 3 daysCustomer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!
Review by Kerry
- Verified Buyer
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- Delivered in 3 daysCustomer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!
Review by Kerry
- Verified Buyer
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- Delivered in 3 daysCustomer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!
Review by Kerry
- Verified Buyer
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- Delivered in 3 daysCustomer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!
Review by Kerry
- Verified Buyer
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- Smooth transactionCould not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!
Review by Russell
- Verified Buyer
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- Smooth transactionCould not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!
Review by Russell
- Verified Buyer
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- Smooth transactionCould not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!
Review by Russell
- Verified Buyer
Posted on
- Smooth transactionCould not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!
Review by Russell
- Verified Buyer
Posted on
- Smooth transactionCould not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!
Review by Russell
- Verified Buyer
Posted on
- Smooth transactionCould not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!
Review by Russell
- Verified Buyer
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- Awesomeso far everything seems to be working really well as of now. Your service at HVACDirect.com is awesome you didn’t have the unit I ordered and upgraded me for free and I received it the same week I ordered it can’t say enough good about y’all and will recommend you to my friends and I personally will be a repeat customer. Thanks again
Review by Allen
- Verified Buyer
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- happy with productI have had this product for about 3 weeks. Works very good. Happy with the GSX 130301 a/c unit. My old a/c unit was a Goodman it lasted 45 year old. My old unit was put in in 1977. That is why I bought another Goodman a/c unit.
Review by sue
- Verified Buyer
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- Works GreatThe product works great, I enjoy shopping with you guys for any product and promote your business to others. Upon receiving their was a medium size dent on the sheet metal jacket, however everything works fine and I can mostly hide the dent. So no worries
Review by Joe
- Verified Buyer
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- GREAT VALUEHAD A GOODMAN AT OLD HOUSE 10 YEARS NO PROBLEM IT WAS A NO BRAINER FOR NEW HOUSE!
Review by MATT
- Verified Buyer
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- Works fineMy old AC unit was 20 year old and wasn't cooling well. I went with the Goodman which had more competitive pricing than others
Review by Zack
- Verified Buyer
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- our unit kicks AC!Great unit it really cranks and keeps the place comfortable. Best purchase we made for our newly aquire home!
Review by Joe
- Verified Buyer
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- Great value for moneyI am very pleased with goodman price, quality and performance. Keep up the good work.
Review by Avee
- Verified Buyer
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- Great productGreat product, good price & good service. I always recommend it to my customer & my friend
Review by Ron
- Verified Buyer
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- Works greatWe've just got our unit installed and so far it has run great and cools the house down quickly!
Review by Ken
- Verified Buyer
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- OkaySo far, so good
Review by Jeff
- Verified Buyer
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- Highly recommendIt seems in this age society is eager to gripe and complain about bad customer service, but really gives credit where credit is due.
But in my case I must say the gentleman that that helped me with my condensing unit/EVAP coil order was most definitely one of the most professional and courteous C.S agents I've had in a long time.
It was refreshing talking to someone that was intelligent and knew what they were talking about.
He did not insult my intelligence by trying to upsell me. I will highly recommend your company and use your company when I need any of your products from here on out. They are exceptional products for the price.Review by Gregory
- Verified Buyer
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- GarbageGarbage unit, compressors DO NOT last. Goodman is no help, ruse customer service takes no responsibility whatsoever on their shoddy units like these. Buy ANY other company but avoid Goodman
Review by Gixerman
- Verified Buyer
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- Pleased customerThe Goodman condenser I got from you folks is installed and working great!
I communicated with your place by the online chat a couple times before I ordered the unit and that went fine with that - Your staff gave a fast response to a couple questions I had.
I got a prompt order confirmation right after I ordered - After a few days I got the shipping confirmation. I was easily able to track the shipping progress on that company's website. My driveway is a little tight which concerned me some about delivery. The delivery driver gave me a phone call when he arrived at the end of my driveway. I met him out on our main little country road with my pickup. He was a really nice guy - We transferred the A/C unit onto my truck and all went well. I got the unit delivered to my house in less than 10 days, like I was originally told by your staff.
The unit was installed the next day, just in time to beat our early Minnesota heatwave and all is working well with it.
All in all, I'm a pleased customer - Thanks Much!Review by Tom
- Verified Buyer
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- Great purchaseI purchased this for my house adn couldn't be happier. Been workign great since it was installed.
Review by Chris
- Verified Buyer
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- Air conditionerGreat product just got installed and first time purchasing this brand.
Review by Kea
- Verified Buyer
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- GoodmanHands down better then Trane
Review by Mr Cool
- Verified Buyer
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- I have installed 5 of these unitsI manage several properties' and price point coupled with reliability make this brand a smart choice,
Review by Greekmaga
- Verified Buyer
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- Very satisfiedYes I am very satisfied with our orders.. you were very helpful, fast shipping ..there was some shipping damage .. but the damage was replaced super fast .. I am completely satisfied.. Thank you!
Review by Tim
- Verified Buyer
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