Reviews for Hybrid 2 Ton 16.1 SEER2 96% AFUE 60,000 BTU ACiQ High Efficiency Heat Pump and Gas Furnace System | Inverter | Extreme Series-R410A

Customer Reviews

Items 1 to 10 of 20 total

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  1. Looks well built
    Delivery was fast and the unit was packaged good. Nothing cheap about the indoor or outdoor unit, looks well made.

    Review by Michael

    - Verified Buyer

    Posted on

  2. AC IQ unit works great. Super happy with it.
    Will be buying another in the future

    Review by David

    - Verified Buyer

    Posted on

  3. Very Happy
    Product was exactly what I needed. Stated high efficient, and it lives up to it & my electric bill reflects. Will definately be back the next time I need to replace any HVAC equipment.

    Review by no name

    - Verified Buyer

    Posted on

  4. Worked really well
    It worked really well. Our first ACIQ, requested by the customer. We created our own problems not being familiar with the model. It was taken care of by AD. Great product.

    Review by Mike

    - Verified Buyer

    Posted on

  5. Working well
    They seem to be working well so far, but it will take a bit longer to know for sure.

    Thank you for selling these items online, it was a much better option than my other alternatives!

    Review by John

    - Verified Buyer

    Posted on

  6. Will spread the word
    I haven’t installed my new unit yet, but I was very pleased with my experience ordering it. The rep I spoke with with very helpful and friendly, recommended the product that I purchased, and was very informative. If I need anything else in the future I will definitely call you guys back, and will spread the word.

    Review by Mike

    - Verified Buyer

    Posted on

  7. Very happy
    I am very happy with the purchase and with the equipment. I installed the furnace myself. I replaced an 80%, 22 year old Bryant. So far so good. I like the higher efficiency, the two stage burner and variable fan.

    My only issue, which is small, is that the shipper must have set something heavy on the A coil, pushing in the top a little bit. I was able to bend it back. But if it was bent much more, I would have not been able to.

    I saved a lot of money doing it myself.

    Review by Steve

    - Verified Buyer

    Posted on

  8. First class service
    We feel great about the products and doing business with you. First class service, support and expertise.

    Review by Dave

    - Verified Buyer

    Posted on

  9. Works great
    Works great

    Review by Andy

    - Verified Buyer

    Posted on

  10. Wonderful Experience
    I have had a absolutely wonderful experience working with you guys. From Davis in sales, working with the tech experts, shipping and the products themselves, I could not be happier!

    We ordered 2 sets of high quality equipment to meet our needs on this rehab project and the work continues.

    Currently none of the systems are 100% operational, but every day is a step in the right direction.

    I could not be more impressed with the way your company stands by your product lines, the helping hand if needed and the prices that you offer.

    I have told our story to all the real estate agents, contractors and fellow developers in my circle here in St. Louis.

    Thanks again fir your support and looking forward to working with you in the future.

    Review by Steve

    - Verified Buyer

    Posted on

  11. 4th system purchased
    This our 4th system purchase from HVAC direct. We have been very happy with the previous purchases. This last purchase seems all okay except for one issue. the Line set was to be 3/4” and 3/8” 30 foot. Since we just opened all of the boxes today, we found the 3/8” pipe was missing from the line set box. Only the 3/4” insulated pipe was in the box. The weather has been so cold we have stored the shipment until today.

    Other than this issue everything has been stellar! We are about ready to order another system.

    Review by Rod

    - Verified Buyer

    Posted on

  12. Great product very impressed
    Great product, you don’t even realize it is running it is so quiet

    Review by Gatorgar55

    - Verified Buyer

    Posted on

  13. Great product very impressed
    Great product, you don’t even realize it is running it is so quiet

    Review by Gatorgar55

    - Verified Buyer

    Posted on

  14. Heat Pump
    Love the heat pump working down when it is so cold. Has saved me a lot!

    Review by Lune

    - Verified Buyer

    Posted on

  15. Very easy
    I found the purchasing process was very easy and shipping was just as good. I would definitely refer you to others and would use your services for myself if ever needed again. thanks.

    Review by Ken

    - Verified Buyer

    Posted on

  16. great service
    I couldn't be happier with the product and how quickly it was delivered

    Review by Brian

    - Verified Buyer

    Posted on

  17. Been great
    I have been working with Jim Schmitt to help me get the final settings on my Heat Pump. He's great and patient and very knowledgeable and encouraging. I have some non-professional experience and he makes me feel confident and is willing to help me make sure I understand what is going on. You made a great choice hiring him. Unfortunately, at this time, I only have a need for one air conditioner. I am seriously thinking about becoming a tech though.

    Review by Jeremiah

    - Verified Buyer

    Posted on

  18. Very good experience
    Was a very good experience you guys helped me through every step I would highly recommend this site to others . you made this a simple purchase , and every came as advertised except my tee shirt was too large lol

    Review by Orlando

    - Verified Buyer

    Posted on

  19. Look good
    Haven’t gotten to the installation yet, however, the ordering, shipping, and receiving was all very expeditious and easy. Products look good, no damage visible.

    Review by Joel

    - Verified Buyer

    Posted on

  20. So far is great
    This is the second time I purchased from you people and every time is has been very good this new furnace I bought is way better than the last one I bought the last one I had major issues with and this one so far is great I am possibly going to be buying a boiler system from you also for my new built garage slab heat. I am a do-it yourself person sometimes It costs me more in learning what I did wrong but that’s the price of learning. Very good place to buy from highly recommend

    Review by Jeff

    - Verified Buyer

    Posted on

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