Reviews for ACiQ 4 Ton 14.3 SEER2 80% AFUE 88,000 BTU Hybrid Heat Pump & Furnace System - R454B Dual Fuel Upflow/Downflow

The service was great good delivery time. Only thing is the sizing for the system on your website is wrong. I purchased a unit that is too big. Now have to figure out if we can use it or not.

I just installed this last Thursday (11/17/2022), and it works great, installed easy and then fired right up. Great Furnace.

Shipped quickly and delivery driver was pleasant. Furnace quality is great and it works flawlessly. It is very quiet and moves plenty of air. It was delivered and installed before I even got a response from a local HVAC company!

My AC and furnace arrived in excellent shape, on time, and were installed a few days later by a licensed HVAC service. They were tuned and are working great!


It feels so good to have new, more efficient units, especially since we have retired and want to reduce our utility costs. I smile every time the furnace comes on!


Buying through HVAC Direct saved us about $5,000, and that covered over half the price of the new carpet and flooring we had installed throughout our entire home, something we had needed for a LONG time.


Thank you. We really appreciate your company and will certainly urge our friends and family to give you a call.

I am very happy with my dealings with you. When I called with a number of questions they were all answered while I was on the phone. When I called back and placed the order I felt very comfortable with my decision to purchase the furnace from you. The furnace was delivered on time and the way it was packaged was very impressive. I don't think much could have happened to that unit under any circumstances. So, right off the bat I felt good about dealing with you folks. The instructions that came with the unit were very clear and the schematics were easy to follow. The unit works very well and I got it installed just in time for our below freezing temperatures. Thank you for a quality product and excellent customer service.

Great HVAC! Super nice unit.

Yes I'll take a moment to Evaluate the service from HVAC.

The sales staff was top shelf, logistics, par or a bit below. Issue resolution was very good. Unfortunately in our ongoing tragedy, every aspect of logistics is broken or hanging by a thread, contractors are rare and on my occasion the partial shipment set me back 3 weeks.

All is up and running as of Wednesday, now I simply need to to the warranty filing and I'm good.

Installed it over summer. Just now starting it up and it is running like a champ.

The equipment was easy to order and shipped quickly.. I had some minor communication issues with the delivery company but that got straighten around and delivered without real issues. The equipment arrived undamaged and somewhat clear instructions... I had to switch the system to be a downflow style and those instructions could use some going over... but it's in and working great.

We are very happy and lucky to have happened upon your company.

I was getting pricing for replacement of our system from 6600.00 to 12,000.00

I knew it could not be that difficult to do since everyone said it would take 4 to 5 hours total from start to finish to install a new system.

We bought one from you and did it ourselves (other than brazing in the lines and charging the system) I saved thousands!

I have told several people to go this route and have no doubt that you will get more customers from us.