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Today's Hours 8am - 11pm estReviews for Goodman 4 Ton 13.4 SEER2 80% AFUE 80,000 BTU Furnace and AC System - R32 Horizontal
Customer Reviews
- It works greatThe unit works great and I only need to fill up propane once a year
Review by Jan
- Verified Buyer
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- The company was reasonably priced and delivery was right on time. The furnace is definitely worth the money with no hassle on installing it.I would definitely buy from them if I needed to.
Review by Rose
- Verified Buyer
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- Great furnaceWe are pleased with our choice for the furnace. It works well and is efficient. I installed it and had a professional come in and go over everything before firing up. He made a few suggestions and fired it up. It works great
Review by DF
- Verified Buyer
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- Goodman 80% 120,000 BTU Two Stage Gas Furnace - 24.5" Width - Upflow / HorizontalArrived quickly and well packaged. Good price for a 80% efficiency furnace today. This is for house build in 1938 and renovation in 2018 with a deck floor addition. The livable square footage of this house is 2,100 square feet in Northern New Jersey. Keeps the place comfortable and reasonably quiet. I highly recommend Goodman and HVACDIRECT.com.
Review by Jason
- Verified Buyer
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- HVAC equipmentOrdered furnace, ac coil, and condenser to match. Upon arrival all three items we're damaged, I refused shipment and took pictures. I contacted HVAC direct immediately and informed them of the situation. They sent out new equipment without any delay and the new shipment arrived quicker than the first. Second time around all HVAC equipment is in great condition. I have not finished installing yet, but I am impressed with the speed in which HVAC direct solved my shipping damage. I will be ordering more in the future because of their willingness to make a bad situation good!
Review by Onion
- Verified Buyer
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- Hot air furnaceBought a decent amount of systems from them and they are so far seem to be working as they should I got great deal also on Black Friday and they match any other suppliers and beat them by a little I highly recommend this company!
Review by Rob
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- Air conditionerVery happy with it wish I got it sooner since now it’s cooling off
Review by Dwight
- Verified Buyer
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- Goodman 80btuSaleman was great , service was great, delivery was great.......and the price was Right. The furnace was installed about a week now it's very quiet and efficient. ????
Review by Val
- Verified Buyer
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- a2l boardthis A2L3SA board seems to work good. However it was a little more difficult to install then the OEM boards. In the instructions it would be more helpful if things were written out and not abbreviated.
Review by elaine
- Verified Buyer
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- Great OptionI will say that HVAC direct provides a great service in not having to jump through hoops in order for a home owner to buy a furnace. The furnace is built pretty basic and that is what I wanted. Just keep in mind that if you are a homeowner installing the unit on your own and you have an issue with the furnace, you must have a certified tech troubleshoot and give you a report to forward to Goodman in order to use the warranty. HVAC direct ships fast as lightning. Don't be afraid, buy the equipment and save thousands.
Review by Dieselduty
- Verified Buyer
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- My experienceI only bought a lower end furnace; but that's not to say it's not a good furnace. For the cost I'm 'very' happy. I expect that as time goes on parts will never be an issue. Nothing fancy here, just a good basic gas furnace. I have experience so I installed it myself, which makes the experience super affordable. Shipment was lightning fast. I live within one state of their West Coast Distribution Center, so I had my furnace in 27 hours from order placement. I would highly recommend HVAV Direct. While I didn't need it, I understand from friends who have; they have great sales support too.
Review by Dick
- Verified Buyer
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- FabulousThe customer service was exceedingly exceptional the quality and the price were amazing really a great value you will not find any better people
Review by Blitz
- Verified Buyer
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- 80,000 BTU 80% AFUE 9-Speed Single Stage Gas Furnace - Upflow/HorizontalHighly recommend, the 3rd time I have ordered , great prices, fast delivery.
Review by joel
- Verified Buyer
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- Fine I guess.The unit cools our house well most of the time. Occasionally it shuts off on sweltering hot days. And sometimes the compressor hard starts several times before kicking on.
Review by Qpc
- Verified Buyer
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- High-qualityGreat customer service when I ordered, super fast shipping, excellent quality, and price, with installation, I saved a minimum of,$3,000
Review by Freebirdd2011@yahoo.com
- Verified Buyer
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- ImpressedI called customer service just to see if the equipment could be picked up by me at the warehouse. James Nesbitt answered the call and verified customer pick up was an option then offered to help me buy the system that was the best fit for me, his help was very appreciated.
Review by Todd
- Verified Buyer
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- Good american made.Being from Houston were they make them the quality is very good the dependable is very good overall I've had good luck over a 30 year investment in goodman products. Some give them a bad wrap but I would put them up against the big names any day.
Review by Fisher
- Verified Buyer
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- GreatEverything was great. The price, the service. Everyone was so nice and helpful. I would definitely use again if needed.
Review by James
- Verified Buyer
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- Good experienceSo far this has been a very pleasant experience dealing with them. It was a great price, arrived within a couple of days damage free, and works great. I will definitely order from them again
Review by Goodman gas furnace
- Verified Buyer
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- Great productVery good product. No problems with shipping delivery and the furnace works great. I would highly recommend this furnace and this company. JS
Review by JS
- Verified Buyer
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- Replaced same model of 18 yearsIts a Goodman. Replaced an 18 year old Goodman. The motor on the power vent failed. But instead of fixing one part at a time, I replace the unit. Simple model. If this one works and lasts as well as the last one, I will be very satisfied. I found my installer on Nextdoor. Licensed and certified. Low overhead.
Review by Leo
- Verified Buyer
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- AwesomeMy furnace went out in the coldest time. couldn't get any help as everyone totallt booked. I found This site very easy,picked the one I wanted and inn no time it was delivered!! whole process Great and furnace works Beautifully!! highly-rated!!!
Review by Not Frozen
- Verified Buyer
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- PleasedExcellent quality. Quiet and efficient.
Review by Dan
- Verified Buyer
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- GoodLove it.
Review by Oj
- Verified Buyer
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- Great purchaseI installed it myself and it works perfect
Review by Lee
- Verified Buyer
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- Very good experience buying FurnaceThe Salesman Charles was extremely helpful, and the furnace works great! The delivery person was awesome! Great product! Would highly recommend your company!
Review by Ty. B
- Verified Buyer
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- 60000 with lp kitDealing with HVAC direct was a fast and simple process. Furnace arrived within 5 days and was in perfect condition . LP kit was installed and furnace has been running flawlessly with no problems . I’m going to be upgrading the main houses heating and cooling systems this spring and will definitely be using HVAC direct for all my HVAC needs .Great team and Great products at good prices !
Review by Mike D
- Verified Buyer
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- Good furnaceMy first good one lasted 17 years so I got another one
Review by Good one
- Verified Buyer
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- Expectations exceeded!My experience with HVAC direct was excellent in every way! The technician that helped me was very knowledgeable. He was very helpful in advising me as to what I needed for my home. I had a few minor issues with the dimensions only because I gave the wrong sizes that were needed. HVAC direct technicians quickly corrected the issue before the product was sent. I also have to say being it was winter time I was amazed at how fast my new furnace arrived at my home! I was also very pleased that the way it was packaged, it got here without a dent or scratch or bang to it. When I open the box I was very happy with the quality of the product and as I am a jack of all trades I installed it myself effortlessly. I am very happy with HVAC direct. I got nothing but good to say about these people. My experience was excellent and I highly recommend them. I might also add I like their website as well very easy to maneuver and find what you need.
Review by Bigdog57
- Verified Buyer
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- love itheard on the light bill
Review by sheila
- Verified Buyer
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- 2.5 ton condensing unitThe unit is very quiet,looks good too,unit came with start assist installed already
Review by Charles
- Verified Buyer
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- GoodmanEasy transaction
Review by Brian
- Verified Buyer
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- NONEAWESOME PLACE TO DEAL WITH
Review by NONE
- Verified Buyer
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- gas furnacegreat product, great price
Review by keith
- Verified Buyer
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- Gas furnaceThe furnace works great! The delivery person was awesome! Great product! Would highly recommend your company!
Review by Shuey
- Verified Buyer
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- Furnace 80000 GoodmanFast shipping received wrong furnace on first delivery.. but customer service was good about it .. they picked up wrong furnace and sent correct furnace out in a reasonable time.. got furnace hooked up and seams to be working as it should..
Review by Dan
- Verified Buyer
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- My new furnace from HVACI am very satisfied with my new furnace! The company delivered it with care. And after checking elsewhere, the price was good. Now I am warm as toast!!
Review by LLP
- Verified Buyer
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- The furnace works greatI would let other contractor know
about your website ! Great prices and Tech Support.
Review by Jesse
- Verified Buyer
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- Very effective and properly priced machineOne of my tenants furnace gave in the middle of the arctic cold winter we had in January 2025 and I have to look for a quick replacement. I ordered on Monday, it was delivered on Thursday and I install on Friday. Easy to install for any DIYers and very effective for a 3 bedroom/1320SQFT house. It cost less than $1500 for the machine and delivery and that is a win any day. My tenants are super happy with the delivery and the turnaround time.
Review by Pittsburgh
- Verified Buyer
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- 60k gas FurnaceSo far so good working like a champ
Review by EdC
- Verified Buyer
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- Excellent Price, Great Service, Good QualityHVAC Direct website made it easy to get the furnace I needed. The price was the by far the best I could find and they delivered it very quickly. I'm always nervous about making a purchase of this type over the internet, but it went smoothly and exceeded expectations. The Goodman furnace itself was easy to install and the water drain kit I needed because of horizontal installation had good instructions and installed nicely. As well, the propane conversion kit also was easy to install (just had to borrow a manometer from an HVAC friend). Overall, the furnace is running nicely and I'm very thrilled with the purchase.
Review by Keith Self Installer
- Verified Buyer
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- great unitreplaces my 1972 furnace it had a long run
Review by smitty
- Verified Buyer
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- Works wellHad a hard time contacting a sales rep to close the purchase. Took 3 weeks of phone tag and complaints to hear back about a coil swap to complete a,c / heat package. After that it showed up in a timely manner and was not damaged. Customer service was lacking in this interaction, but the value of the purchase is suitable vs. hiring someone to rip me off because they are supposedly licensed. We all learn, make mistakes, and are fail-able: I have seen professionals make mistakes, if you know your limits you can be independent without having a huge issue. Have someone experienced help and educate you if you're weary. Not all youtubers are accurate
Review by CM
- Verified Buyer
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- Extremely loudLoud thud when the starts and stops. Don’t install near kids room or family room.
Review by D
- Verified Buyer
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- very happy with my purchaseit was delivered right away
Review by kari
- Verified Buyer
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- Great productWorks great and was easy to install.
Review by Chuck
- Verified Buyer
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- Good qualityIt worked
Review by Joe
- Verified Buyer
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- Furnace, cased coil and 2 stage condensing unitGreat service and delivery. Have purchased other systems and no problems. Retired HVAC owner changing out my own equipment.
Review by Gary
- Verified Buyer
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- Delivered quickly and in good shapeShould I need anything else I will most definitly order from here.
Review by Vincent
- Verified Buyer
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- Really satisfied!Works great and keeps up with comfort needs.
Review by Qpc
- Verified Buyer
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- Easy replacementWould recommend
Review by Dl
- Verified Buyer
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- Great furnace for a good price.Replaced a junk 30 year old furnace that didn't heat the house we purchased last year. This new furnace heats the whole house without any problems. Quick shipped and arrived in good condition.
Review by Rich
- Verified Buyer
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- Very impressed.My old Borg Warner finally gave out and this was suggested by my local shop. I did some research on my own and the reviews were very positive. I am really impressed with how quiet it is, and how little space it took up compared to my older unit. Check Goodman out... great bang for the $. Cheers...Chuck
Review by chucdhd
- Verified Buyer
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- Good Heating UnitDIY install of complete hot air system went flawlessly. Great delivery, customer service. Furnace has been working very well through fall, winter coming up and appears furnace will do the job.
Review by Smurphny
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- Great AC UnitThis unit was installed 7 1/2 years ago and has given me trouble free and excellent cooling. I couldn't be anymore satisfied.
Review by Gary
- Verified Buyer
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- Very goodThe order process and delivery is very good.
We haven’t installed the units yet, but the 2 previous units we purchased are working great.Review by Rodney
- Verified Buyer
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- best pricedoes a great job cooling my house at the best price
Review by larry
- Verified Buyer
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- Very pleasedPerfect unit for my home.
Review by Frank
- Verified Buyer
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- very noiseyLike the unit . Had an old Goodman unit which was about 41 years old. Had to replace it. Bought a new Goodman GSX130301. It was installed on July 22. 2022. Very cold air. Just very noise.
Review by Linda
- Verified Buyer
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- Very happyMy nephew who is licensed installed it, the line set and coil, cools great, very happy. Quiet as well.
Review by Michael
- Verified Buyer
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- Excellent customer serviceI have ordered several systems
The customer service and communication has always been excellentReview by Dan
- Verified Buyer
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- This furnace is a very good deal.This furnace is replacing a Bryant, Plus 90T furnice with a broken heat exchanger with a lifetime warranty that Bryant wouldn't honor. The Goodman 80k btu and 80% furnice wlil do just as good a job as the as the 90% Bryant did for only 9 years.
Review by David
- Verified Buyer
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- Great!Very affordable, easy to install and works great! Will definitely purchase from HVAC Direct again!
Review by Ashley
- Verified Buyer
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- Extremely pleasedThe product and customer service are above and beyond what I was expecting. I ordered the wrong product and they helped me with my mistake to get my order correct. Ben was awesome as well as the entire dock crew. I will order from here again.
Review by WJA
- Verified Buyer
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- Great little unit,replaced a 50k in a garageIt produces a lot more heat then expected,no problems
Review by Dan
- Verified Buyer
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- Great replacementReplaced my Carrier after 24 years. Only modification was I had to add 6" to top of plenum because Goodman was shorter. Quick trip to Menards for odds and ends. Took me and my son 3 hrs. to install. Painted the old carrier A-coil case to match and looks great. Turned power on and started right up. Have to get used to very quiet fan motor. Great improvement over the old carrier.
Review by Rich
- Verified Buyer
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- Thanks!I am enjoying the product as it is working very effectively, most of all being able to receive my merchandise so quickly was a plus. Thanks again!
Review by Renita
- Verified Buyer
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- Great Pricing Quick ShippingThis unit has worked well. I am very happy with it. The price was good and they were super fast to get it to me
Review by Jeffrey
- Verified Buyer
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- Best price for qualty productI have had great luck with Goodman gas furnaces. HVAC Direct had the furnace I needed at the best price and quickest delivery on the internet. Highly recommend them.
Review by Dennis
- Verified Buyer
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- Excellent PurchaseThank you to the staff!!
Review by Bob T
- Verified Buyer
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- Furnace purchaseWorked out well, product was perfectly suited for the job. Well done.
Review by Ace
- Verified Buyer
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- No ComplaintsWe have no complaints about our new furnace. It's a solid choice for anyone looking for a dependable heating solution.
Review by Hank
- Verified Buyer
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- Quiet and EfficientI love how quiet and efficient our furnace is. It doesn't disrupt our daily activities, and it keeps our home warm.
Review by Grace
- Verified Buyer
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- Great InvestmentInvesting in our new furnace was a wise decision. It's a high-quality furnace that performs exceptionally well.
Review by Frank
- Verified Buyer
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- Reliable WarmthThis furnace has been a reliable source of heating for my family during the winter months. We haven't experienced any issues with it.
Review by Emily
- Verified Buyer
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- Impressive HeatingI was pleasantly surprised by the efficiency of our new furnace. It heats up our home quickly and evenly.
Review by Dave
- Verified Buyer
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- Keeps Us WarmI recently installed a new furnace in my home, and it has been working flawlessly.
Review by Alice
- Verified Buyer
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- Working GreatNo complaints. Arrived quick and works great.
Review by Ben
- Verified Buyer
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- SatisfiedSo far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
as needed. Will use you again if needed.Review by Delores
- Verified Buyer
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- SatisfiedSo far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
as needed. Will use you again if needed.Review by Delores
- Verified Buyer
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- SatisfiedSo far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
as needed. Will use you again if needed.Review by Delores
- Verified Buyer
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- SatisfiedSo far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
as needed. Will use you again if needed.Review by Delores
- Verified Buyer
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- SatisfiedSo far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
as needed. Will use you again if needed.Review by Delores
- Verified Buyer
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- SatisfiedSo far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
as needed. Will use you again if needed.Review by Delores
- Verified Buyer
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- Delivered in 3 daysCustomer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!
Review by Kerry
- Verified Buyer
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- Delivered in 3 daysCustomer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!
Review by Kerry
- Verified Buyer
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- Delivered in 3 daysCustomer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!
Review by Kerry
- Verified Buyer
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- Delivered in 3 daysCustomer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!
Review by Kerry
- Verified Buyer
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- Delivered in 3 daysCustomer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!
Review by Kerry
- Verified Buyer
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- Delivered in 3 daysCustomer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!
Review by Kerry
- Verified Buyer
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- Smooth transactionCould not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!
Review by Russell
- Verified Buyer
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- Smooth transactionCould not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!
Review by Russell
- Verified Buyer
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- Smooth transactionCould not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!
Review by Russell
- Verified Buyer
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- Smooth transactionCould not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!
Review by Russell
- Verified Buyer
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- Smooth transactionCould not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!
Review by Russell
- Verified Buyer
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- Smooth transactionCould not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!
Review by Russell
- Verified Buyer
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- Awesomeso far everything seems to be working really well as of now. Your service at HVACDirect.com is awesome you didn’t have the unit I ordered and upgraded me for free and I received it the same week I ordered it can’t say enough good about y’all and will recommend you to my friends and I personally will be a repeat customer. Thanks again
Review by Allen
- Verified Buyer
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- happy with productI have had this product for about 3 weeks. Works very good. Happy with the GSX 130301 a/c unit. My old a/c unit was a Goodman it lasted 45 year old. My old unit was put in in 1977. That is why I bought another Goodman a/c unit.
Review by sue
- Verified Buyer
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- Works GreatThe product works great, I enjoy shopping with you guys for any product and promote your business to others. Upon receiving their was a medium size dent on the sheet metal jacket, however everything works fine and I can mostly hide the dent. So no worries
Review by Joe
- Verified Buyer
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- GREAT VALUEHAD A GOODMAN AT OLD HOUSE 10 YEARS NO PROBLEM IT WAS A NO BRAINER FOR NEW HOUSE!
Review by MATT
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- Works fineMy old AC unit was 20 year old and wasn't cooling well. I went with the Goodman which had more competitive pricing than others
Review by Zack
- Verified Buyer
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- our unit kicks AC!Great unit it really cranks and keeps the place comfortable. Best purchase we made for our newly aquire home!
Review by Joe
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- Great value for moneyI am very pleased with goodman price, quality and performance. Keep up the good work.
Review by Avee
- Verified Buyer
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- Great productGreat product, good price & good service. I always recommend it to my customer & my friend
Review by Ron
- Verified Buyer
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- Works greatWe've just got our unit installed and so far it has run great and cools the house down quickly!
Review by Ken
- Verified Buyer
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- OkaySo far, so good
Review by Jeff
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- Highly recommendIt seems in this age society is eager to gripe and complain about bad customer service, but really gives credit where credit is due.
But in my case I must say the gentleman that that helped me with my condensing unit/EVAP coil order was most definitely one of the most professional and courteous C.S agents I've had in a long time.
It was refreshing talking to someone that was intelligent and knew what they were talking about.
He did not insult my intelligence by trying to upsell me. I will highly recommend your company and use your company when I need any of your products from here on out. They are exceptional products for the price.Review by Gregory
- Verified Buyer
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- GarbageGarbage unit, compressors DO NOT last. Goodman is no help, ruse customer service takes no responsibility whatsoever on their shoddy units like these. Buy ANY other company but avoid Goodman
Review by Gixerman
- Verified Buyer
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- Pleased customerThe Goodman condenser I got from you folks is installed and working great!
I communicated with your place by the online chat a couple times before I ordered the unit and that went fine with that - Your staff gave a fast response to a couple questions I had.
I got a prompt order confirmation right after I ordered - After a few days I got the shipping confirmation. I was easily able to track the shipping progress on that company's website. My driveway is a little tight which concerned me some about delivery. The delivery driver gave me a phone call when he arrived at the end of my driveway. I met him out on our main little country road with my pickup. He was a really nice guy - We transferred the A/C unit onto my truck and all went well. I got the unit delivered to my house in less than 10 days, like I was originally told by your staff.
The unit was installed the next day, just in time to beat our early Minnesota heatwave and all is working well with it.
All in all, I'm a pleased customer - Thanks Much!Review by Tom
- Verified Buyer
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- Working greatThe product was delivered promptly and in great condition. It’s installed and working great. Thanks for the ease of this purchase.
Review by Fred
- Verified Buyer
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- Great purchaseI purchased this for my house adn couldn't be happier. Been workign great since it was installed.
Review by Chris
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- Air conditionerGreat product just got installed and first time purchasing this brand.
Review by Kea
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- GoodmanHands down better then Trane
Review by Mr Cool
- Verified Buyer
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- Thanks!I couldn’t be happier with my HVAC Direct purchase. It was a great experience.
I am a homeowner with a strong set of skills but we all have to know our limits.
I had a buddy with 40+ years experience help out. He was super impressed with the quality of the products. He said I got everything needed, nothing extra and he said most people don't know enough to buy a Thermal Expansion Valve. It's not necessary but increases efficiency.
Thanks for everything.Review by Ray
- Verified Buyer
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- Great experienceYou guys made this a great experience for me. I've never made any major appliance purchase online before and the experience was very good. I had an issue with the original order since it was damaged in shipping, but with some simple pictures and communication, I got a replacement shipped out immediately. Thank you for making this very easy all around.
Review by Joe
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- Works greatHeater works great. It was received very promptly and was packaged well.
Review by Art
- Verified Buyer
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- Great!It was great! The delivery was great and the unit went in like a dream. In addition the unit is working great !!!!!!!! and I love it. When I need to put another one in I will call ya'll.
Review by Harry
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- happy with itwe are happy with it . but no paper work came with it.
Review by sheila
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- Very pleasedI am very pleased with the units I bought. The furnace works well, stronger than the one I had before.
Review by Susanne
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- I have installed 5 of these unitsI manage several properties' and price point coupled with reliability make this brand a smart choice,
Review by Greekmaga
- Verified Buyer
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- Happy with everything so farit's still sitting in the box unfortunately. Have not had the time I impulse bought this a little early. Great packaging and it should be a great fit. Happy with everything so far I just wish I bought it like next week or two. I'm super happy I just bought my first house recently.
Review by Shelby
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- Great ExperienceI had a great experience. The price was good shipping was quick. Product I ordered is a good quality product. Keep up the good work
Review by Greg
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- Works greatThe Goodman furnace works great, and sold at a good price.
Review by Doug
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- It was great!It was great!
Review by Derek
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- FantasticYour website is fantastic.
Easy to walk through and has complete information on all products.
The actual purchasing process was excellent although we were a bit stumped at first with the section referring to the need for a lift.
A simple phone call provided clarity.Review by Delwin
- Verified Buyer
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- FineI think everything is fine we actually haven’t even opened the box yet so I don’t know much yet but everything else we have bought from you all has been great
Review by Tim
- Verified Buyer
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- Over all good so farOverall pretty happy, I’ve not ran ac yet but have been running heat. I will say I was unaware at time of purchase that the a coil was a horizontal one. Turned out a good thing as I like how the set up went that way possibly better. But wish I’d of caught that at time of purchase. Over all good so far. Thanks
Review by Justin
- Verified Buyer
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- Very impressedJust wanted to say thanks for the fast service received furnace in packaging that impressed the hell out of me. You guys make sure things dont get hurt in shipping. Any how i have not hooked it up yet i have a coal stoker stove which i am using up the coal i have before i hook up propane furnace. Other wise very impressed.
Review by Clyde
- Verified Buyer
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- Very helpfulWe have not installed the furnace we ordered just yet we was waiting for warmer weather!! But I can give you an excellent review with customer service and shipping. Customer service was very helpful and great communication!! The shipping was fast and order was exactly what I ordered!! I would recommend HVAC Direct to anyone needing supplies you carry!!
Review by Rhonda
- Verified Buyer
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- Running perfectlyMy furnace is in and running perfectly.....as expected. Great prices.
The ordering and delivery were easy, and quick. The furnace arrived on its pallet completely unscathed, which was a delight.
I also ordered a furnace base with a filter rack. This arrived in good condition as well. It's quality was not so great though. The door to the raclwas not square, nor was it hung level. The hinges weren't evenly attached. I took it all apart and rebuilt it to my satisfaction, rebuilding the filter rack completely....probably won't order from that brand again.
I'll be putting a heat pump on top of this furnace eventually. Will certainly buy from you if you have what I am looking for.Review by Ed
- Verified Buyer
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- excellentProduct excellent customer service excellent
Review by Bassam
- Verified Buyer
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- Perfectthe gas furnace is perfect.
Thank you so much!Review by David
- Verified Buyer
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- OutstandingIt was outstanding! The furnace and Condenser/A-Coil arrived within 5 days! Both in great shape. I got the furnace and A-Coil installed within a few days. Unit fired up from the 1st thing and the unit was taking care of business nicely in time for the massive sub zero cold front before Christmas. Hardest thing I had to do was get the exhaust line cut and routed thru 100+ year old walls
I will be back in spring to buy a line-set and "whip" for the Condenser. Thank you. I had previously bought from Alpine and I have two Goodman Units in my own house in use from 2008 and 2010 that have required minimal maintenance (flame sensor oxidized) Thank youReview by Paul
- Verified Buyer
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- No instructionsMy main complaint is no instructions. I am installing this 10.5 hours away and have no idea what the Tim pieces are for or where they go. I can no way hire a company to install. Kinda not happy.
Review by James
- Verified Buyer
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- Very satisfiedYes I am very satisfied with our orders.. you were very helpful, fast shipping ..there was some shipping damage .. but the damage was replaced super fast .. I am completely satisfied.. Thank you!
Review by Tim
- Verified Buyer
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- Very pleasedWe are very pleased with the heating unit, which is a marked difference.
Review by Abram
- Verified Buyer
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- Great conditionMy order was received on time and in great condition. System was easily installed and is working well. Thank you for your help!
Review by Phil
- Verified Buyer
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- Very good so farI am pleased with your company's sales representative (' s) and service. The function of the furnace seems to be very good so far. I haven't received an Xcell bill yet, so I can't speak about the efficiency.
The air conditioner hasn't been installed because it's in the middle of winter, so that will have to wait.Review by Johnny
- Verified Buyer
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- Really appreciate everythingI really appreciate everything that you did to make my purchase fast and as smoothly as possible. I am very happy with my furnace. It has been installed and works beautifully. Thank you so much.
Review by Julie
- Verified Buyer
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- Well executedThe order from you folks was well executed, simple, and aided in solving my problem. The work on this end, including installation--not so much.
Review by Bob
- Verified Buyer
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- GreatIt’s great and I enjoyed it
Review by Ali
- Verified Buyer
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- Very happyWe are very happy with our purchase. The delivery was fast, the purchase process was easy and our new furnace works great!
Review by Danielle
- Verified Buyer
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- Thank youI had an old 70% AFUE, 100k btu gas/forced air furnace in my garage. It was originally in a home that was updated with a couple of additions and said furnace was no longer big enough for the house and was replaced. It was 12 yrs old at the time and a little big for my 900 sq ft garage (in Minnesota) but it worked awesome for almost 30 years.
This fall, the old furnace was having issues and needed to be replaced. So, I purchased a Goodman 80% AFUE, 80k btu from you and put it in. It’s exactly what I wanted and I couldn’t be happier. A 60k btu unit was on the border of recommendation, so I went one up to 80k. Thank you.Review by Ward
- Verified Buyer
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- Process was greatThe process was great. I bought equipment from you in the past for my other property. The delivery and communication was great. The furnace was packaged very good as well. Thanks for your service.
Review by Shawn
- Verified Buyer
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- Extremely impressedI was extremely impressed with the purchase I made from HVACDirect.com. Shipping was fast and the delivery was exactly as promised. I would not hesitate to recommend HVACDirect.com to anyone looking for both great price and excellent service.
Review by Larry
- Verified Buyer
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- Enjoying the heatWe are enjoying the heat from our new furnace. We are excited to see if this one lasts as long as the one it is replacing. It lasted 30 years. This one is more compact, efficient and lighter. When we received it, the freight company didn’t notify me. It just showed up one day. There was some damage, but we decided it would not effect the working of the furnace. The temperature has been cold here, so we’re just glad to have it. Thanks
Review by Ryan
- Verified Buyer
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- Will order againThe coil box was severely damaged and the driver swears that there was no packing slip for me to sign. That's just a lie. There's always a packing slip. I will rip the box completely apart on my next order in a month or so.
Review by Lawrence
- Verified Buyer
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- Keeping toasty warmEverything is awsome! Furance arrived a week ahead of time went in nice fired right up keeping toasty warm. I would recommend u to anybody looking for hvac products!
Review by Andy
- Verified Buyer
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- All GoodAll good / furnace runs great, delivered on time!
Review by Darwin
- Verified Buyer
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- Working fineAll is good so far, I am in fact finishing up the furnace installation
and the Goodman furnace is working fine.
The shipping was fast and went perfectly
The pricematch request was received and as a result of all of this I
will be back in the spring looking at your mini split system.Review by Randall
- Verified Buyer
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- Will be getting some more unitsI have not gotten it installed yet but i was very pleased with the service and will be getting some more units for some other projects.
Review by Michael
- Verified Buyer
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- ExcellentNow so far excellent fast delivery although I won't be actually installing it until spring of next year hopefully but everything went great good easy feedback response times thank you guys very much
Review by Don
- Verified Buyer
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- HappyI am pretty happy with the website, the selection of product and accessories. My purchase went very smooth and arrived on time. I will by the next 4 systems and associated components from HVACdirect.
Review by Kevin
- Verified Buyer
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- Very happyVery happy with the quick delivery and how the questions I had on the product were answered. I have nothing negative to say. I have bought before from your company and have been happy both times. The furnace was basically installed by me, but I had a local HVAC person check out my installation and check that everything was right (it took him about an hour) to do some final things. Paying him for an hour gives me piece of mind.
Review by Charles
- Verified Buyer
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- Works wellVery fast
Reasonable price
Works wellReview by David
- Verified Buyer
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- AwesomeCustomer service was awesome. He help me correct and change an order I made on line. Equipment working great. Thanks
Review by Kerry
- Verified Buyer
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- very happyvery happy with my order, thank you!
Review by max
- Verified Buyer
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- We thank youMy purchase of the furnace was for my 86 year old father. My comments, website was super easy to use, i learned his original unit was obsolete but your search showed what units would be good replacement category. My Dads comments, easiest replacement job ever, everything lined up almost 100% perfectly. He is beyond thrilled. Last comment, fast shipping was the icing on the cake! We both thank you!
Review by John
- Verified Buyer
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- Smooth and QuietOur furnace is running smooth and quiet. We cannot believe how small it is next to the old one we took out!
Review by Ron
- Verified Buyer
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- EasyThe unit was installed on August 17th so far running great had no problems very quiet pretty easy installation drop off of the unit was pretty easy when the truck came
Review by Michael
- Verified Buyer
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- PleasedSo far I am very pleased with everything I have received from HVAC Direct.
Review by Pat
- Verified Buyer
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- HappyHappy with every aspect of the process
Review by Jerry
- Verified Buyer
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- Satisfiedi am close to starting up my new system. Will have it up and running next week. Have had a few distractions in getting my system installed. Will have more to say when its up and running. As far as being able to buy on line and delivery to my door the experience was very successful and Im quite satisfied. Thank you
Review by Robert
- Verified Buyer
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- Would use againWe just installed our HVAC system this week. The new furnace, filter box, vent system, line set and A/C unit all went in without a hitch. I would definitely use you again in the future. We have a 2 HVAC system household, so we will be upgrading that soon. Also thinking of going to a tankless water heater.
Review by Dwayne
- Verified Buyer
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- It was great!It was great!
Review by Cuong
- Verified Buyer
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- Highly recommend by my family & friends if you go for heating furnace go for goodmanIs very smooth running quick heating low sounds
Review by Jack
- Verified Buyer
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- Good selectionBought from you before
Review by Bob
- Verified Buyer
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- value is in this product and you feel it when in service!excellent made and outstanding performance
Review by MAJOR
- Verified Buyer
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- Keeps us warmKeeps us warm! Got quick and no problems at startup.
Review by Pat
- Verified Buyer
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- Works greatWorks great! Perfect for our house and a great price!
Review by Trevor
- Verified Buyer
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