Reviews for ACiQ 4 Ton 14 SEER2 80% AFUE 56,000 BTU High Efficiency Mobile Home Heat Pump & Gas Furnace with Coil Cabinet System | Extreme Series

Customer Reviews

Furance

Furnace works great keeps house warm glad I bought it

Review by Ishe
- Verified Buyer
Posted on 3/22/26
Great

So far so good . runs quiet and on que . A good one :)
Review by charles
- Verified Buyer
Posted on 9/11/25
Over 1 year in service

Excellent, so far after one year in New Hampshire. Installed myself, replacing a standard outdoor AC condenser. Running dual fuel with oil and a 20 Fahrenheit cut over, savings of 20% over oil alone even with high New Hampshire electricity prices. I have an energy meter on the circuit and this is accurate. Highly recommend it’s whisper quiet outside in the backyard where we hang out a lot.
Review by AC IQ 4 ton extreme heat
- Verified Buyer
Posted on 7/4/25
Good quality I installed it myself very simple great customer service fast shipping very happy with my purchase

Good quality I installed it myself very simple great customer service fast shipping very happy with my purchase
Review by Andy
- Verified Buyer
Posted on 9/16/24
Great customer service & awesome product

I purchased the 4 Ton ACiQ heat pump (Extreme Heat) and central air handler. I could not be more pleased. Quality of product is really good and can't say enough about the performance it has already shown me thus far. I love the variable nature of the fans and compressor. I'll be buying a 2nd 3 Ton unit pair to replace my remaining system.
Review by James P.
- Verified Buyer
Posted on 5/14/24
Awesome product

Awesome products! And Jeff was one of the best people I have purchased from!!
Review by Daniel
- Verified Buyer
Posted on 5/22/23
Thank you

So far, everything has been delivered in a timely manner, and the quality and availability of material is excellent! Thank you for all your help!
Review by Renee
- Verified Buyer
Posted on 5/16/23
Been great

My experience has been great so far. Even with the hvac unit delivery being held up do to weather. Not a big deal since we wont be installing for a while as house is still being constructed. I can update further once unit is installed in the fall.
Review by Christine
- Verified Buyer
Posted on 4/11/23
I should have gotten one sooner!

I installed the 3 Ton 18 SEER ACiQ Inverter Heat Pump Condenser with a 5 ton coil that matched my furnace box. The service manual has a chart to set the pressures to based on Temperature when at stable high cool/heat. I have it setup as a dual fuel configuration with my ancient 60% furnace. I am in Iowa and we get negative Temps. This heat pump has already saved me hundreds of dollars on my heating bill.
Review by Jocko Smarts
- Verified Buyer
Posted on 3/24/23
Works as it should

Just got unit installed today. All works as it should. Good sturdy equipment. Great thermostat. Thanks
Review by Jim
- Verified Buyer
Posted on 3/23/23
Running excellent

I'm liking the new furnace. So far it has been running excellent. It's a little bit on the loud side but I'll accept it because it pushes alot more air and is more efficient than my old furnace. Other than it being heavy and bulky for one man to muscle around it was a simple near plug and play diy install. Over all I'm happy with it and it's performing fantastic yet. I almost never refer people to any business but the people that have been having furnace issues I have been recommending HVACDirect.
Review by Brandon
- Verified Buyer
Posted on 3/16/23
Impressed

I have not installed the latest mini -split system yet, but I have helped my brother and son-law install (3) units purchased from your company (1) 4-ton unit (1) 3 1/2-ton unit (1) 2-ton unit and they went in like a dream. I will let you know when the 4 ton mini -split system is installed, from the appearance and quality of the equipment I'm impressed.
Review by Grant
- Verified Buyer
Posted on 3/13/23
So far so good

so far so good, I've got it unpacked and everything looks good. I'm hoping to get it installed next week.
Review by Glen
- Verified Buyer
Posted on 3/13/23
Very pleased

I purchased one of your units about a month ago finally got it all installed had a few hiccups with it with the communication between the two units I called your tech support and sales and they helped me out we got over that hiccup and come to find out I had a bad controller thermostat they're sending me a new one I have my old thermostat wired in the unit works very well I'm very very pleased with it your sales and tech support is very helpful they took care of me pretty quick thank you so much
Review by Michael
- Verified Buyer
Posted on 3/6/23
Will spread the word

I haven’t installed my new unit yet, but I was very pleased with my experience ordering it. The rep I spoke with with very helpful and friendly, recommended the product that I purchased, and was very informative. If I need anything else in the future I will definitely call you guys back, and will spread the word.
Review by Mike
- Verified Buyer
Posted on 1/16/23
First class service

We feel great about the products and doing business with you. First class service, support and expertise.
Review by Dave
- Verified Buyer
Posted on 1/6/23
Works good

Hello it works good my only complaint would be the exhaust fans in the black tube are pretty loud like blades touching inside tube or bad bearings.
Review by Eric
- Verified Buyer
Posted on 1/3/23
Great product very impressed

Great product, you donâ€™t even realize it is running it is so quiet
Review by Gatorgar55
- Verified Buyer
Posted on 12/28/22
Great product very impressed

Great product, you don’t even realize it is running it is so quiet
Review by Gatorgar55
- Verified Buyer
Posted on 12/28/22
Heat Pump

Love the heat pump working down when it is so cold. Has saved me a lot!
Review by Lune
- Verified Buyer
Posted on 12/28/22
Very easy

I found the purchasing process was very easy and shipping was just as good. I would definitely refer you to others and would use your services for myself if ever needed again. thanks.
Review by Ken
- Verified Buyer
Posted on 12/28/22
great service

I couldn't be happier with the product and how quickly it was delivered
Review by Brian
- Verified Buyer
Posted on 12/28/22
Fine

Yes, everything is fine.
Review by Daniel
- Verified Buyer
Posted on 7/11/22
Exactly what I expected

The furnace I purchased was exactly what I expected, it was an easy install and all dimensions matched. Seeing how it is a furnace I have only run it through two cycles without problem.
I would not hesitate to buy from HVAC Direct again.
Review by Daniel
- Verified Buyer
Posted on 7/5/22