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Reviews for Goodman 5 Ton 13.4 SEER2 80% AFUE 120,000 BTU Furnace and AC System - R32 Horizontal

Customer Reviews

Items 1 to 10 of 122 total

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  1. Nice...
    So far so good running nice...

    Review by Nate

    - Verified Buyer

    Posted on

  2. HVAC equipment
    Ordered furnace, ac coil, and condenser to match. Upon arrival all three items we're damaged, I refused shipment and took pictures. I contacted HVAC direct immediately and informed them of the situation. They sent out new equipment without any delay and the new shipment arrived quicker than the first. Second time around all HVAC equipment is in great condition. I have not finished installing yet, but I am impressed with the speed in which HVAC direct solved my shipping damage. I will be ordering more in the future because of their willingness to make a bad situation good!

    Review by Onion

    - Verified Buyer

    Posted on

  3. Working so far
    The ID fan pressure sensor was not working on the first day, giving an EE1 error, but it cleared by itself on the next day.

    Review by Don

    - Verified Buyer

    Posted on

  4. New Furnace
    Great unit! Showed up on time and in great condition. Packaging was excellent and very secure. All pieces were included. Got the plenum kit which came with a lot of metal screws too. Unit hooked up and is working great! I was without heat so having these guys to talk with and sort out details was key to my purchase. Contacting them during shipping to make sure everything was on time was easy and no hassle. Unit was well priced and I feel I got a great deal over all and isn't that what it's all about?
    If I ever upgrade and add A/C I'll be buying from here only. Once you treat me right you keep my business until you don't. Only fair.

    Review by Majen66

    - Verified Buyer

    Posted on

  5. Air conditioner
    Very happy with it wish I got it sooner since now it’s cooling off

    Review by Dwight

    - Verified Buyer

    Posted on

  6. Great furnace
    This furnace is replacing a Goodman I installed in 2002. Everything went smoothly but I wished it would be easier to read the wiring markers. I pretty much had to lay on the floor to see them because they're marked on the bottom not the top of the connections.

    Review by Ed

    - Verified Buyer

    Posted on

  7. 30 year old Furnace replacement
    First time installing a Goodman, I have replaced quite a few of the older models. Everything hooked up fine only issue was shutting off the R32 sensor , didn't realize i needed to do that until it was to late. Took a few attempts to reset the codes but after a quick video on YouTube from their links it was fixed. Over all I'm very happy with it and so is the customer. It's nice when the install takes less that 6 hours start to finish.

    Review by J.J.

    - Verified Buyer

    Posted on

  8. Fabulous
    The customer service was exceedingly exceptional the quality and the price were amazing really a great value you will not find any better people

    Review by Blitz

    - Verified Buyer

    Posted on

  9. Fine I guess.
    The unit cools our house well most of the time. Occasionally it shuts off on sweltering hot days. And sometimes the compressor hard starts several times before kicking on.

    Review by Qpc

    - Verified Buyer

    Posted on

  10. High-quality
    Great customer service when I ordered, super fast shipping, excellent quality, and price, with installation, I saved a minimum of,$3,000

    Review by Freebirdd2011@yahoo.com

    - Verified Buyer

    Posted on

  11. Impressed
    I called customer service just to see if the equipment could be picked up by me at the warehouse. James Nesbitt answered the call and verified customer pick up was an option then offered to help me buy the system that was the best fit for me, his help was very appreciated.

    Review by Todd

    - Verified Buyer

    Posted on

  12. Good american made.
    Being from Houston were they make them the quality is very good the dependable is very good overall I've had good luck over a 30 year investment in goodman products. Some give them a bad wrap but I would put them up against the big names any day.

    Review by Fisher

    - Verified Buyer

    Posted on

  13. Great
    Everything was great. The price, the service. Everyone was so nice and helpful. I would definitely use again if needed.

    Review by James

    - Verified Buyer

    Posted on

  14. Easy to Work With
    I purchased two furnaces that were delivered promptly. I am very pleased.

    Review by Larkspur DIY

    - Verified Buyer

    Posted on

  15. Smooth Running
    Unit runs smoothly as you'd expect for a new furnace. It replaced a 70,000 BTU from the late 80's and hasn't had any problems so far with low 20 degree weather in a 1,300 SF northern mid-west home.
    My only hits on the quality would be there were several screws loose on the unit randomly all over, so we looked at it closely in case of the feared "Friday or Monday build". Perhaps this happens in shipping, or some fasteners like the gas hookup are left loose for ease of connecting gas first.
    The cabinet had some damage I'd assume came during shipping, so it required some field adjustments to get the upper door on straight and hooking up the plenum. Pricing compared with about every other competitor, but the unit was available in stock and the reliability and customer service of HVACDirect won out with us.

    Review by DJ

    - Verified Buyer

    Posted on

  16. 2.5 ton condensing unit
    The unit is very quiet,looks good too,unit came with start assist installed already

    Review by Charles

    - Verified Buyer

    Posted on

  17. replacement insall
    this is a furnace replacement. our heating installers use this brand all the time. though they were 4k for furnace and install, i figured I would give it a shot myself. it showed up packaged like a tank, so it was well protected, though the delivery company failed to call me prior to showing up, instead they left out in the driveway. unit isn't that heavy, shorter than old one. was pretty easy to install with gas, vents, and wires.
    BE SURE to read the tag near the wire terminals about A2L. the furnace ran full fan only. you have to go into setting and tell it no, then it will work as it should. my nest thermostat allows for 2 stage heating which is absolutely amazing. house heats up way quicker, and it runs way less.
    I myself being very handy at fixing things, if can do handy things, buy from here as prices are great, and fast shipping, and most things seem in stock a lot.

    Review by Jason

    - Verified Buyer

    Posted on

  18. Easy installation!
    The hardest part of this installation for me was cutting out a bottom hole and sealing up the side return inlet on a steal prefabricated bottom plenum. I didn’t want to redo or add to the top plenum, so I ordered a bottom base that matched the Goodman color since this furnace was about 5 inches shorter than the old one. Once that was complete and the AC coil was strapped up, pulling out the old furnace and installing this one was a breeze. I did swap out the electrical housing though because I just wanted an easy transition and the plastic housing in this one was too thick for the old screw in wire retainer, the old sheet metal one worked better for my situation. It doesn’t come with an air filter rack, so I reused the one from the old unit. In conclusion, it’s a very easy plug and play unit once you’re ready to install. You’ll need a 1/2 inch diameter 2 inch long gas line and a 90 degree elbow for the initial phase of the gas inlet, plus whatever length is best for your situation for the run out of the furnace. The electrical wires are basic black/white/green. Always remember to take an up close picture of your thermostat wires before removing them from the old unit so you’ll be able to put them back in the exact order.

    Review by Nice unit

    - Verified Buyer

    Posted on

  19. Goodman Furnace
    Goodman 96% efficiency furances deliveried in a few days. Great units, efficient, quiet. Place 3 separate units in my rental. Work great. Wish all purchases were this good.

    Review by Midler Heating

    - Verified Buyer

    Posted on

  20. Self Install
    I had never done this before, but thanks to YouTube I completely installed this furnace on my own. Bending and installing the sheet metal was the only unknown. With a few basic tools the metal can be done. I would do it again since it saved me $2k.

    Review by Brian

    - Verified Buyer

    Posted on

  21. Steady, quiet, efficient
    I purchased this unit to replace my 25 year old Carrier 55K 92% Efficient furnace. The only original parts on the Carrier were the blower motor and the cabinet. Instead of worrying about what would give out next, I opted to buy a replacement and use the old furnace as a garage heater. After a lot of looking around, I landed on this Goodman model. I've had Goodmans in the past and they did well for me. So, I know it's a dependable brand. This one runs smooth and quiet and the comfort is more uniform throughout the house. The gain of a few more Btu's seems to have made the difference and I am glad that I went with the 60 instead of some other brand at 70k. Having an older brick house, I'd prefer hydronic heat but it would be to expensive to convert just now. I'm really please with how the unit varies speed and temp to maintain a pretty constant and consistent temperature throughout.

    Review by DM

    - Verified Buyer

    Posted on

  22. HVAC FURNACE
    Product came when expected. Easy to convert and install. Is working great. Thank you for your services.

    Review by Chell

    - Verified Buyer

    Posted on

  23. Good quality but sloppy wiring.
    Had to reroute and clean up internal wiring. It was sloppy and some wires were pulled tight, straining the connector.

    Review by Matt

    - Verified Buyer

    Posted on

  24. Extremely loud
    Loud thud when the starts and stops. Don’t install near kids room or family room.

    Review by D

    - Verified Buyer

    Posted on

  25. Excellent without exception!
    Everything about this transaction was awesome - ease, speed, accuracy - everything. Arrived in about a week and product is also awesome. It's been in for several weeks now and works wonderfully and has significantly lowered my bill. Have recommended you many times already and will continue to do so.

    Review by Lady Socrates

    - Verified Buyer

    Posted on

  26. very happy with my purchase
    it was delivered right away

    Review by kari

    - Verified Buyer

    Posted on

  27. Good quality
    It worked

    Review by Joe

    - Verified Buyer

    Posted on

  28. Great Replacement, Great Price
    Situation
    This furnace replaced an 80's model 100,000 Input BTU furnace with an estimated efficiency of 60-66% (60,000 to 66,000 Output BTU). This unit has an 80,000 Input BTU rating at 96% efficiency (Output 1st Stage at 76,800, 2nd Stage at 53,760). The previous furnace was also suspect in contributing to the dangerous accumulation of Carbon Monoxide (CO) in our home since other major improvements were made.

    Installation
    The dimensions of this furnace allowed for an elevated installation which required minimal modifications to the existing return ductwork and condensate drain line. The return ductwork only required a shortening of a piece of duct prior to attachment to the new unit. The drain line modification required a couple of new fittings to add the exhaust condensate lines to an existing drain line from the coil that needed to be repaired and rerouted anyway. The intake and exhaust requirements required more extensive installation of new plumbing to a side wall vent kit but was a very welcome change as the existing flue is hindering floorplan changes that we would like to make.

    Impressions of Unit Construction
    The unit was impressive in that it was light enough to be manageable for installation on my own with no other assistance. The overall build quality appears to be excellent at this price point as I had no issues with the unit twisting or tweaking during the installation process.

    Impressions of Performance
    The upgrade from a single-stage direct natural venting furnace to this 2-stage direct vent furnace has been immediately evident. I have yet to truly test the furnace with the 2nd stage, but I'm already impressed with the 1st stage performance. To be fair, my suspected efficiency of the previous unit results in the 1st stage of this new unit having a near matching output. I have confidence that when I need to heat the space quickly, this unit will be more than capable over the previous unit. This situation should be mostly limited due to the programming of our Sensi Thermostat (soon to be upgraded to an ecobee Premium, I am a Generac Dealer).
    Forecast
    I expect that our heating bill will drop significantly to around 40-50% of our previous bills. I already have the thermostat programmed to run the fan approximately 35% of each hour to assist in leveling temperature throughout the home.
    It also doesn’t appear to be immediately expressed, but this unit has kept the door open for us to consider our air-conditioning upgrade future. I’ve found that this unit will allow us to pursue either a “dual fuel” or heat pump only setup (granted the air-handler is probably not sufficient for a true heat pump only setup). I’ll choose a “dual fuel” setup if I opt to include the installation of a heat pump. This is mostly influenced by my ability and desire to be able to custom configure the system and how it will run while on generator backup.

    Summary
    This unit has been a great replacement for an increasingly ageing, expensive, and dangerous installation. The installation was fairly easy for someone with no HVAC and much electrical trade experience. The performance at 50% (1st Stage only) should more than cover what we’ve come to expect from our previous unit.

    Review by MGESI

    - Verified Buyer

    Posted on

  29. Nice unit with clean design and easy access
    I bought this unit to replace a 15yo Tappan(Nordyne) that was part of a 16 seer 4ton 80K btu install. The Nordyne has no parts available and just too many problems over the years. I saw no need to replace the AC parts since they were never an issue. This being a 2 stage furnace with ECM blower, it was an exact size and spec replacement. Went in very smoothly and runs very quietly. Actually much better than I expected. $1.2K versus $5K for quotes from local HVAC service guys... I'll take the $1200 anyday.

    Review by MBary

    - Verified Buyer

    Posted on

  30. Great furnace great price
    Great products for a great price, furnace worked as expected. Their techs are great too and respond in a timely manner!

    Review by B

    - Verified Buyer

    Posted on

  31. Great AC Unit
    This unit was installed 7 1/2 years ago and has given me trouble free and excellent cooling. I couldn't be anymore satisfied.

    Review by Gary

    - Verified Buyer

    Posted on

  32. Very good
    The order process and delivery is very good.

    We haven’t installed the units yet, but the 2 previous units we purchased are working great.

    Review by Rodney

    - Verified Buyer

    Posted on

  33. best price
    does a great job cooling my house at the best price

    Review by larry

    - Verified Buyer

    Posted on

  34. Very pleased
    Perfect unit for my home.

    Review by Frank

    - Verified Buyer

    Posted on

  35. Nice furnace, good people , reputable company!
    Just what I needed!

    Review by G

    - Verified Buyer

    Posted on

  36. Efficient
    Good unit well designed should last a very long time

    Review by Fitter

    - Verified Buyer

    Posted on

  37. very noisey
    Like the unit . Had an old Goodman unit which was about 41 years old. Had to replace it. Bought a new Goodman GSX130301. It was installed on July 22. 2022. Very cold air. Just very noise.

    Review by Linda

    - Verified Buyer

    Posted on

  38. Very happy
    My nephew who is licensed installed it, the line set and coil, cools great, very happy. Quiet as well.

    Review by Michael

    - Verified Buyer

    Posted on

  39. Extremely pleased
    The product and customer service are above and beyond what I was expecting. I ordered the wrong product and they helped me with my mistake to get my order correct. Ben was awesome as well as the entire dock crew. I will order from here again.

    Review by WJA

    - Verified Buyer

    Posted on

  40. I got a great furnace for a great price
    I’m very happy to have purchased a furnace with HVACDIRECT. They were very helpful in finding the right furnace and the components to set it up. I would highly recommend HVACDIRECT.

    Review by Bman

    - Verified Buyer

    Posted on

  41. Thanks!
    I am enjoying the product as it is working very effectively, most of all being able to receive my merchandise so quickly was a plus. Thanks again!

    Review by Renita

    - Verified Buyer

    Posted on

  42. I would definitely order again
    This company was very easy to work with. Friendly and very helpful customer service

    Review by Bluegill

    - Verified Buyer

    Posted on

  43. allen s
    quiet, works great, this is my second goodman furnace and am very happy with it.

    Review by movil lake griz

    - Verified Buyer

    Posted on

  44. Easy and direct installation - 1 winter down
    Easy to buy, install and use. I am not an HVAC person, but installing this furnace was easy. Made my plenum changes to fit the furnace with a secondary heat pump as air conditioning. Had to install all black pipe with fittings to code as well as have a qualified/certified HVAC professional survey and check my install.
    All check out the first time and propane tick-tack was installed by propane dealer.
    1st winter has gone by without any issues. Furnace is fully functional and without faults.
    Great experience.

    Review by Russ

    - Verified Buyer

    Posted on

  45. Excellent service
    Ordered this unit on a Thursday and was told “7-10 business days”. It was in my garage by 9am Monday. Installation was a breeze and now I’m looking forward to not freezing my fanny off this winter.

    Review by Mitch

    - Verified Buyer

    Posted on

  46. I like the HVACDIRECT
    I’m sorry for hear that, I thought HVACDirect supply’s was good price and better price from other suppliers. Others suppliers are more expensive than HVACDIRECT supply. I’m so sorry.

    Review by David

    - Verified Buyer

    Posted on

  47. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  48. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  49. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  50. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  51. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  52. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  53. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  54. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  55. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  56. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  57. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  58. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  59. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  60. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  61. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  62. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  63. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  64. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  65. Awesome
    so far everything seems to be working really well as of now. Your service at HVACDirect.com is awesome you didn’t have the unit I ordered and upgraded me for free and I received it the same week I ordered it can’t say enough good about y’all and will recommend you to my friends and I personally will be a repeat customer. Thanks again

    Review by Allen

    - Verified Buyer

    Posted on

  66. happy with product
    I have had this product for about 3 weeks. Works very good. Happy with the GSX 130301 a/c unit. My old a/c unit was a Goodman it lasted 45 year old. My old unit was put in in 1977. That is why I bought another Goodman a/c unit.

    Review by sue

    - Verified Buyer

    Posted on

  67. Works Great
    The product works great, I enjoy shopping with you guys for any product and promote your business to others. Upon receiving their was a medium size dent on the sheet metal jacket, however everything works fine and I can mostly hide the dent. So no worries

    Review by Joe

    - Verified Buyer

    Posted on

  68. GREAT VALUE
    HAD A GOODMAN AT OLD HOUSE 10 YEARS NO PROBLEM IT WAS A NO BRAINER FOR NEW HOUSE!

    Review by MATT

    - Verified Buyer

    Posted on

  69. Works fine
    My old AC unit was 20 year old and wasn't cooling well. I went with the Goodman which had more competitive pricing than others

    Review by Zack

    - Verified Buyer

    Posted on

  70. our unit kicks AC!
    Great unit it really cranks and keeps the place comfortable. Best purchase we made for our newly aquire home!

    Review by Joe

    - Verified Buyer

    Posted on

  71. Great value for money
    I am very pleased with goodman price, quality and performance. Keep up the good work.

    Review by Avee

    - Verified Buyer

    Posted on

  72. Great product
    Great product, good price & good service. I always recommend it to my customer & my friend

    Review by Ron

    - Verified Buyer

    Posted on

  73. Works great
    We've just got our unit installed and so far it has run great and cools the house down quickly!

    Review by Ken

    - Verified Buyer

    Posted on

  74. Okay
    So far, so good

    Review by Jeff

    - Verified Buyer

    Posted on

  75. Highly recommend
    It seems in this age society is eager to gripe and complain about bad customer service, but really gives credit where credit is due.
    But in my case I must say the gentleman that that helped me with my condensing unit/EVAP coil order was most definitely one of the most professional and courteous C.S agents I've had in a long time.
    It was refreshing talking to someone that was intelligent and knew what they were talking about.
    He did not insult my intelligence by trying to upsell me. I will highly recommend your company and use your company when I need any of your products from here on out. They are exceptional products for the price.

    Review by Gregory

    - Verified Buyer

    Posted on

  76. Garbage
    Garbage unit, compressors DO NOT last. Goodman is no help, ruse customer service takes no responsibility whatsoever on their shoddy units like these. Buy ANY other company but avoid Goodman

    Review by Gixerman

    - Verified Buyer

    Posted on

  77. Pleased customer
    The Goodman condenser I got from you folks is installed and working great!

    I communicated with your place by the online chat a couple times before I ordered the unit and that went fine with that - Your staff gave a fast response to a couple questions I had.

    I got a prompt order confirmation right after I ordered - After a few days I got the shipping confirmation. I was easily able to track the shipping progress on that company's website. My driveway is a little tight which concerned me some about delivery. The delivery driver gave me a phone call when he arrived at the end of my driveway. I met him out on our main little country road with my pickup. He was a really nice guy - We transferred the A/C unit onto my truck and all went well. I got the unit delivered to my house in less than 10 days, like I was originally told by your staff.

    The unit was installed the next day, just in time to beat our early Minnesota heatwave and all is working well with it.

    All in all, I'm a pleased customer - Thanks Much!

    Review by Tom

    - Verified Buyer

    Posted on

  78. Great purchase
    I purchased this for my house adn couldn't be happier. Been workign great since it was installed.

    Review by Chris

    - Verified Buyer

    Posted on

  79. Air conditioner
    Great product just got installed and first time purchasing this brand.

    Review by Kea

    - Verified Buyer

    Posted on

  80. Goodman
    Hands down better then Trane

    Review by Mr Cool

    - Verified Buyer

    Posted on

  81. Worth the money!
    This furnace was installed in April 2023 and thanks to the variable Nebraska weather I have had several opportunities to test it. This furnace has worked flawlessly since installation. At this point I am extremely satisfied with ordering through HVACDirect.com. Thank you!

    Review by Peggy

    - Verified Buyer

    Posted on

  82. Looked good
    I've installed both units and they work ... so that's good. I'm really interested in their performance over the next 10 years. The coils and compressors looked good. Line sets were of good quality. Thanks.

    Review by David

    - Verified Buyer

    Posted on

  83. I have installed 5 of these units
    I manage several properties' and price point coupled with reliability make this brand a smart choice,

    Review by Greekmaga

    - Verified Buyer

    Posted on

  84. fine
    everything is fine

    Review by bonnie

    - Verified Buyer

    Posted on

  85. Would buy again
    I was really pleased with the unit I bought and the price I paid for it. It arrived in good condition within the estimated delivery window. I would buy from you again.

    Review by Terry

    - Verified Buyer

    Posted on

  86. Looks great
    Everything looks great. Not installed yet but it will be by the end of March.

    Review by Erik

    - Verified Buyer

    Posted on

  87. Hassle free
    I had my original furnace show up damaged but I sent an email with photos and details of the damage and I quickly was on contact with Greg, Alessia, and Cassidy who got a replacement unit sent out on a timely manner. The process was hassle free and I would gladly buy from you again. The replacement furnace works perfect. Thanks to all who helped me resolve this issue. Everyone was a pleasure to work with!

    Review by Grayson

    - Verified Buyer

    Posted on

  88. GM9C800803BN
    Delivery was great! There was an exterior box that was a little beat up, but the inside box was pristine. Once I unpacked the furnace, it became evident that the fan was loose in the bottom of the furnace. The fan is supposed to sit in a groove, and it had come out. I was able to put it back together, and it works terrific! Very quiet, lots of heat! Very happy with it....now to see if it lasts. It has only been installed for a couple days.

    Review by Kevin from Seattle

    - Verified Buyer

    Posted on

  89. Outstanding
    Let me start by saying your help and knowledge was outstanding and very appreciated. You clearly know your stuff. The delivery guy and company were also awesome and helpful. With that being said, the unit did arrive with some case damage and also had some missing, stripped and/ or loose screws. Given my need for heat it was in my best interest to ignore (repair) these issues and continue to install the unit. Besides having a few cosmetic issues the unit is working great and I am pretty much happy overall. I would recommend you and HVAC Direct without hesitation

    Review by Claude

    - Verified Buyer

    Posted on

  90. Working great
    My 100k btu Goodman furnace and air cleaner arrived in great shape and are installed and working great.

    My customer experience proved very positive and informative regarding product information and extremely helpful and knowledgeable staff.

    The only problem I experienced had to do with the shipping, which was broken up by the holidays. The issue being I had a had time with tracking. It seems the shipment was transferred from one carrier to another and since I don’t yet live at the delivery address I stipulated a heads up call on the delivery. I never received a call and the units were dropped off in the driveway unbeknownst to me. Had I not been calling tracking down the shipment only to find it was dropped off at 9am I would have set out for several days. The sad part is I could have been there for delivery but I had to take off work as I was on afternoon to go out and drag it to the garage.

    Bottom line, great customer service from HVAC Direct but the shipper dropped the ball.

    Review by David

    - Verified Buyer

    Posted on

  91. Happy
    my only complaint is the top for the plenum I ordered was too small. It was about a half inch short all the way around. I made it work but it kind of looks like crap. Other than that I'm happy with everything I ordered and you always impress me with your shipping quality and timeframes. Thank you.

    Review by Kyle

    - Verified Buyer

    Posted on

  92. Very satisfied
    Yes I am very satisfied with our orders.. you were very helpful, fast shipping ..there was some shipping damage .. but the damage was replaced super fast .. I am completely satisfied.. Thank you!

    Review by Tim

    - Verified Buyer

    Posted on

  93. Works Great
    Heater works great. A little damage from either where it was stored, or during shipping. The dent location did not appear to cause issues for the installation or operation of the heater. The heater due to size was raised up off the ground 5 inches, which was also nice due to water on floor going to sumps during heavy rains. Great working overall for what was needed.

    Review by Patrick

    - Verified Buyer

    Posted on

  94. Working well
    It is working well for me.

    Review by Lincoln

    - Verified Buyer

    Posted on

  95. Excellent
    Everything was excellent

    Review by Mark

    - Verified Buyer

    Posted on

  96. Pleased with my purchase
    pleased with my purchase. I also appreciate the guidance on what size unit needed for my house. The Goodman Furnace is great quality and am sure it will provide many years of trouble free service. Thanks Again

    Review by Robert

    - Verified Buyer

    Posted on

  97. No problems
    There appear to have been no problems. The new furnace functions better with more efficiency than the one that became unrepairable.

    Review by Gary

    - Verified Buyer

    Posted on

  98. Great
    It was a great experience.

    Review by Paul

    - Verified Buyer

    Posted on

  99. Delighted
    For what it’s worth, I am delighted over my purchase. Pricing was competitive, shipping was fast and well conditioned. Furnace came to me timely and arrived in good shape.

    I will most certainly be a repeat customer and will speak of you to my friends.

    Review by Paul

    - Verified Buyer

    Posted on

  100. Everything was good
    everything was good Thanks for your help I’ll be reaching out in a couple days to talk to you about some other stuff

    Review by Mike

    - Verified Buyer

    Posted on

  101. Impressed
    I must say that I was very impressed with the packing of the unit as well as the solid construction. I ended up working on this project alone so it took me about 22 hours to complete as I had to do a fair amount of sheet metal work but the installation itself was very straightforward and the unit is performing extremely well. Our parents are quite happy with how quiet the system is and that it provides a much more even heat than their 20 year old unit that I removed.


    I will need to purchase and install the AC portion of the system this spring, but we just didn't have the finances to do that at this time. If I had to give you all a rating, it would definitely be an A+

    Review by Randy

    - Verified Buyer

    Posted on

  102. Would buy again
    I thought your protection for shipping via truck was first rate. Would buy from you again.

    Review by David

    - Verified Buyer

    Posted on

  103. Very Happy
    So far very happy. Can't wait to see my Gas bill.

    Review by Patrick

    - Verified Buyer

    Posted on

  104. Great
    Everything is great thank you.

    Review by Brandon

    - Verified Buyer

    Posted on

  105. great company to work with / excellent product line up
    I give an A-plus. My furnace has given me years of service and is still running great.

    Review by Don

    - Verified Buyer

    Posted on

  106. Runs great
    Everything came quick and I got it hooked up for the most part. Just have the return ductwork to finish up. Did a start up though and furnace runs great.

    Review by Jeff

    - Verified Buyer

    Posted on

  107. It was great!
    It was great!

    Review by Bill

    - Verified Buyer

    Posted on

  108. Happy with the purchase
    The furnace was received in perfect condition. I had my old Goodman furnace removed and the new Goodman installed by a trained/skilled friend who works for an HVAC company. (in my crawlspace.) He and a coworker did a wonderful job. I noticed that this new furnace is much quieter than the previous. I am happy with the purchase. Thank you and your staff for your help.

    Review by Bill

    - Verified Buyer

    Posted on

  109. Went well
    The furnace went in well, however it is still summer so we have only ran it once to test it out. It seemed to turn on and off well. The package arrived on time and was in good shape.

    Review by Mike

    - Verified Buyer

    Posted on

  110. Best idea I've had
    My purchase of a Goodman 80,000 BTU furnace from you guys was probably the best idea I’ve had in a while. HVAC Direct’s website, with the filtering options to narrow your search window, is a great customer experience. I am also enjoying the 12 month financing option with zero APR. that way I don’t have to spend the money right now.

    Review by Paul

    - Verified Buyer

    Posted on

  111. All set thank you !
    All set thank you !

    Review by Josh

    - Verified Buyer

    Posted on

  112. Satisfied
    I am well satisfied with the product

    Review by Gene

    - Verified Buyer

    Posted on

  113. Great value
    I got a Goodman 96% 2 stage 60k BTU my furnace is so quiet and the best thing of all my Energy bill went down. I had a 25yr old furnace and was making so much noise we did know if it would turn back on after running & the heat coming out of the air ducts was so loud we had to turn up the TV. Thank you Goodman thank you for making a great product.

    Review by OneCruelSOB

    - Verified Buyer

    Posted on

  114. Outstanding
    None Better. Always buy Goodman.

    Review by GI Joe

    - Verified Buyer

    Posted on

  115. Great furnace
    Only 1 month in, but it does a great job keeping the house warm.

    Review by Mark

    - Verified Buyer

    Posted on

  116. BUY ONE
    VERY DEPENDABLE

    Review by RON

    - Verified Buyer

    Posted on

  117. Savd Money
    Got it quick. Installer got it running without any issues and I have had a warm house. Savd a lot of money.

    Review by Ryan

    - Verified Buyer

    Posted on

  118. Very satisfied!
    very happy with this furnace. The house heats quickly and is quiet.

    Review by Diane

    - Verified Buyer

    Posted on

  119. Excellent
    This is a super great furnace. It is much quieter than my old one and i love the two stage!

    Review by Keith

    - Verified Buyer

    Posted on

  120. I will definitely tell my friends!
    This was packaged very well when it arrived. The quality of the furnace seems to be great

    Review by Rachel

    - Verified Buyer

    Posted on

  121. Fast shipment good service. Thank you
    I had a question on how to wire the thermostat and they were very helpful.

    Review by Roger

    - Verified Buyer

    Posted on

  122. Great deal
    Best furnaces around. Great price and easy to work on.

    Review by John

    - Verified Buyer

    Posted on

Items 1 to 10 of 122 total

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