Wish all transactions and interactions were of this quality
Price
100%
Quality
100%
Service
100%
Was great to experience such quality customer service! Recommend for sue.
Review byWas hot and now cool
- Verified Buyer
Posted on
DIY
Price
100%
Quality
100%
Service
100%
This furnace was almost the same size as my 32 year old Carrier I replaced (6" shorter). CS was able to change order and I received the right size. Fast shipping and shipping damage. The new ACiQ furnace is quieter than the old one. Temp-Rise test was in range with factory settings. Saved a bundle and very happy with this product.
Review bytails
- Verified Buyer
Posted on
Just installed working well, unit is vey quiet,
Price
100%
Quality
100%
Service
100%
Very happy with performance. Heating side of heat pump seems efficient. Overall very satisfied
Review byMike
- Verified Buyer
Posted on
Works
Price
80%
Quality
80%
Service
80%
Received condensor unit with a lot of bent (smashed) fins. Forced to use because tenants didn't have ac. Seems to be working fine though. Inside a-coil looked very good and working good as well. I guess time will tell if it is a good purchase.
Review byBent Fins
- Verified Buyer
Posted on
Fast delivery, great service
Price
80%
Quality
80%
Service
100%
Very pleasant buying experience and faster delivery than I ever expected. I was thrown one small curve when the unit arrived and it was a different brand than originally ordered. Did some checking and found they were in the same corporate family and the only difference is the sticker on the front so it’s no problem.
Review byBuilderBob
- Verified Buyer
Posted on
Factory workers
Price
100%
Quality
60%
Service
100%
The bang for the buck if you finish building the furnace I have had to do a number of things on these icp cabinets this one came without a inducer circle clip that holds the inducer wheel on so I zip tied it over 3 days it held up while I had to purchase a push and lock o ring put in on when I got it good to go not to bad for factory mess ups nothing to do with hvac direct but I do fell they owe me time and money to track down that lock ring as it's the company they do business with. ;)
Review byJoel Money
- Verified Buyer
Posted on
Like 4 like changeout
Price
100%
Quality
100%
Service
100%
Ordered product Saturday afternoon,quick application 4 financing, literally showed up @ doorstep Tues noon, can't be at that and showed up well packaged perfect condition
Review byM
- Verified Buyer
Posted on
Great Product at an Unbelievable Price!
Price
100%
Quality
100%
Service
80%
We live in an old 140 year old house with almost no insulation except in the attic. When our 400,000 BTU furnace died, we had to cut it out to get it out of the basement. We ended up picking up 4 of these furnaces to take the place of the old one and then we set up different zones in our home for each of the areas.
This furnace can be installed in almost any configuration and that was just the ticket we needed.
The furnaces came in very quick, and to no fault of HVACDirect, all furnaces came in with freight damage. It was very little and I was able to install all of them in less than a week.
Great product at an unbelievable price!!!
Review byCoffee Joe
- Verified Buyer
Posted on
Excellent
Price
100%
Quality
100%
Service
100%
Installed for a customer. Great price and quality. Very versatile furnace and easy to configure. Quality cabinet construction.
Review byVoganni
- Verified Buyer
Posted on
Great value
Price
100%
Quality
100%
Service
100%
1st time with ACiQ equipment. I think it is a great value. Would certainly buy another. Thanks.