Reviews for ACIQ 2 Ton 16.5 SEER2 96% 80,000 BTU Furnace & AC System - R454B Multi-Positional

After one week of service system performs well. However the real test is yet to come when summer heat in the desert reaches 115+ then the system will truly reveal its capability. Currently at 92F its very capable.

Was great to experience such quality customer service! Recommend for sue.

I got the ACiQ natural gas upflow forced air 80,000 BTU model to replace a failed 20 year old Carrier in my home. I ordered Thursday late afternoon and got it on Monday morning in NJ. I paid for liftgate delivery; the driver brought the unit to my front door. The packaging was fantastic; there were no dents, scratches and damage. Accessories needed to install were all there inside the unit by the blower. The unit is much quieter and simpler design than the one it replaced. It should be easier to maintain. It has been working flawlessly for over a week now. Very happy with my purchase!

Very happy with performance. Heating side of heat pump seems efficient. Overall very satisfied

The furnace came promptly and it was packaged well so there was no damage. Looking it over, it seems to be good. I won't know how well it works as it is scheduled to be installed for the next heating season. I would buy here again.

Received condensor unit with a lot of bent (smashed) fins. Forced to use because tenants didn't have ac. Seems to be working fine though. Inside a-coil looked very good and working good as well. I guess time will tell if it is a good purchase.

I’ve had the unit for about 3 months now. Seems to be working great so far. Shipping was fast. No complaints with the unit.

I switched my furnace this year from an oil furnace to this ACIQ natural gas furnace. My wife and I have been very pleased with everything. The unit arrived quicky in perfect condition. It keeps our house nice and warm and the efficiency level has made the gas bills very easy on our wallet especially compared to the old oil furnace we replaced it with. We have no complaints and will definitely buy from HVAC direct in the future if we need any other HVAC items.

Straight forward connections and assembly. Works as it should.

The brand names for the components are new to this area so our hvac tech wasn't completely familiar with the low voltage connections between the furnace, heatpump and the t stat but the technical assistance guy walked us right through everything and answer all of our questions. System is so quiet , we barely hear it running. Heating right now but expect the air conditioning to work just as well.