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Reviews for Goodman 5 Ton 13.4 SEER2 80% AFUE 70,000 BTU Mobile Home Air Conditioner and Gas Furnace System - R32

Customer Reviews

Items 61 to 70 of 70 total

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  1. HVAC equipment
    Ordered furnace, ac coil, and condenser to match. Upon arrival all three items we're damaged, I refused shipment and took pictures. I contacted HVAC direct immediately and informed them of the situation. They sent out new equipment without any delay and the new shipment arrived quicker than the first. Second time around all HVAC equipment is in great condition. I have not finished installing yet, but I am impressed with the speed in which HVAC direct solved my shipping damage. I will be ordering more in the future because of their willingness to make a bad situation good!

    Review by Onion

    - Verified Buyer

    Posted on

  2. Air conditioner
    Very happy with it wish I got it sooner since now it’s cooling off

    Review by Dwight

    - Verified Buyer

    Posted on

  3. Fabulous
    The customer service was exceedingly exceptional the quality and the price were amazing really a great value you will not find any better people

    Review by Blitz

    - Verified Buyer

    Posted on

  4. Fine I guess.
    The unit cools our house well most of the time. Occasionally it shuts off on sweltering hot days. And sometimes the compressor hard starts several times before kicking on.

    Review by Qpc

    - Verified Buyer

    Posted on

  5. High-quality
    Great customer service when I ordered, super fast shipping, excellent quality, and price, with installation, I saved a minimum of,$3,000

    Review by Freebirdd2011@yahoo.com

    - Verified Buyer

    Posted on

  6. Impressed
    I called customer service just to see if the equipment could be picked up by me at the warehouse. James Nesbitt answered the call and verified customer pick up was an option then offered to help me buy the system that was the best fit for me, his help was very appreciated.

    Review by Todd

    - Verified Buyer

    Posted on

  7. Good american made.
    Being from Houston were they make them the quality is very good the dependable is very good overall I've had good luck over a 30 year investment in goodman products. Some give them a bad wrap but I would put them up against the big names any day.

    Review by Fisher

    - Verified Buyer

    Posted on

  8. Great
    Everything was great. The price, the service. Everyone was so nice and helpful. I would definitely use again if needed.

    Review by James

    - Verified Buyer

    Posted on

  9. Terrific job
    I purchased this furnace from HVAC Direct to replace an existing furnace in an old manufactured home. The specs and manual were available for the unit and were accurate ensuring that i was purchasing an appropriate unit. A service representative reached out to verify I didn't forget to purchase a flashing kit, which i appreciated because it would have been a problem if i had forgotten. Upon arrival the unit had some minor damage to the door. I reached out to HVAC Direct with pictures and an explanation of what I received and they sent me a new door without hesitation. Problems are inevitable, it is how a business handles problems that show if a business is good or bad. HVAC Direct definitely showed me they are a good business. I will purchase equipment from them again in the future and do recommended purchasing equipment from them.

    Review by KC

    - Verified Buyer

    Posted on

  10. 2.5 ton condensing unit
    The unit is very quiet,looks good too,unit came with start assist installed already

    Review by Charles

    - Verified Buyer

    Posted on

  11. Easy install
    Good price and easy installation.

    Review by Chris

    - Verified Buyer

    Posted on

  12. Overall good experience
    Shipping was super fast, it was delivered in just a few days. Well packed, no issues or damage. Freight company gave a days notice and showed up on time. Furnace seems to work well, blower and inducer are much louder than the old one, border line irritatingly loud, but moves quite a bit more air as well.

    Review by Josh

    - Verified Buyer

    Posted on

  13. Extremely loud
    Loud thud when the starts and stops. Don’t install near kids room or family room.

    Review by D

    - Verified Buyer

    Posted on

  14. very happy with my purchase
    it was delivered right away

    Review by kari

    - Verified Buyer

    Posted on

  15. Good quality
    It worked

    Review by Joe

    - Verified Buyer

    Posted on

  16. Great AC Unit
    This unit was installed 7 1/2 years ago and has given me trouble free and excellent cooling. I couldn't be anymore satisfied.

    Review by Gary

    - Verified Buyer

    Posted on

  17. Very good
    The order process and delivery is very good.

    We haven’t installed the units yet, but the 2 previous units we purchased are working great.

    Review by Rodney

    - Verified Buyer

    Posted on

  18. best price
    does a great job cooling my house at the best price

    Review by larry

    - Verified Buyer

    Posted on

  19. Very pleased
    Perfect unit for my home.

    Review by Frank

    - Verified Buyer

    Posted on

  20. very noisey
    Like the unit . Had an old Goodman unit which was about 41 years old. Had to replace it. Bought a new Goodman GSX130301. It was installed on July 22. 2022. Very cold air. Just very noise.

    Review by Linda

    - Verified Buyer

    Posted on

  21. Very happy
    My nephew who is licensed installed it, the line set and coil, cools great, very happy. Quiet as well.

    Review by Michael

    - Verified Buyer

    Posted on

  22. Extremely pleased
    The product and customer service are above and beyond what I was expecting. I ordered the wrong product and they helped me with my mistake to get my order correct. Ben was awesome as well as the entire dock crew. I will order from here again.

    Review by WJA

    - Verified Buyer

    Posted on

  23. Thanks!
    I am enjoying the product as it is working very effectively, most of all being able to receive my merchandise so quickly was a plus. Thanks again!

    Review by Renita

    - Verified Buyer

    Posted on

  24. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  25. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  26. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  27. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  28. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  29. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  30. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  31. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  32. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  33. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  34. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  35. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  36. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  37. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  38. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  39. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  40. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  41. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  42. Awesome
    so far everything seems to be working really well as of now. Your service at HVACDirect.com is awesome you didn’t have the unit I ordered and upgraded me for free and I received it the same week I ordered it can’t say enough good about y’all and will recommend you to my friends and I personally will be a repeat customer. Thanks again

    Review by Allen

    - Verified Buyer

    Posted on

  43. happy with product
    I have had this product for about 3 weeks. Works very good. Happy with the GSX 130301 a/c unit. My old a/c unit was a Goodman it lasted 45 year old. My old unit was put in in 1977. That is why I bought another Goodman a/c unit.

    Review by sue

    - Verified Buyer

    Posted on

  44. Works Great
    The product works great, I enjoy shopping with you guys for any product and promote your business to others. Upon receiving their was a medium size dent on the sheet metal jacket, however everything works fine and I can mostly hide the dent. So no worries

    Review by Joe

    - Verified Buyer

    Posted on

  45. GREAT VALUE
    HAD A GOODMAN AT OLD HOUSE 10 YEARS NO PROBLEM IT WAS A NO BRAINER FOR NEW HOUSE!

    Review by MATT

    - Verified Buyer

    Posted on

  46. Works fine
    My old AC unit was 20 year old and wasn't cooling well. I went with the Goodman which had more competitive pricing than others

    Review by Zack

    - Verified Buyer

    Posted on

  47. our unit kicks AC!
    Great unit it really cranks and keeps the place comfortable. Best purchase we made for our newly aquire home!

    Review by Joe

    - Verified Buyer

    Posted on

  48. Great value for money
    I am very pleased with goodman price, quality and performance. Keep up the good work.

    Review by Avee

    - Verified Buyer

    Posted on

  49. Great product
    Great product, good price & good service. I always recommend it to my customer & my friend

    Review by Ron

    - Verified Buyer

    Posted on

  50. Works great
    We've just got our unit installed and so far it has run great and cools the house down quickly!

    Review by Ken

    - Verified Buyer

    Posted on

  51. Okay
    So far, so good

    Review by Jeff

    - Verified Buyer

    Posted on

  52. Highly recommend
    It seems in this age society is eager to gripe and complain about bad customer service, but really gives credit where credit is due.
    But in my case I must say the gentleman that that helped me with my condensing unit/EVAP coil order was most definitely one of the most professional and courteous C.S agents I've had in a long time.
    It was refreshing talking to someone that was intelligent and knew what they were talking about.
    He did not insult my intelligence by trying to upsell me. I will highly recommend your company and use your company when I need any of your products from here on out. They are exceptional products for the price.

    Review by Gregory

    - Verified Buyer

    Posted on

  53. Garbage
    Garbage unit, compressors DO NOT last. Goodman is no help, ruse customer service takes no responsibility whatsoever on their shoddy units like these. Buy ANY other company but avoid Goodman

    Review by Gixerman

    - Verified Buyer

    Posted on

  54. Pleased customer
    The Goodman condenser I got from you folks is installed and working great!

    I communicated with your place by the online chat a couple times before I ordered the unit and that went fine with that - Your staff gave a fast response to a couple questions I had.

    I got a prompt order confirmation right after I ordered - After a few days I got the shipping confirmation. I was easily able to track the shipping progress on that company's website. My driveway is a little tight which concerned me some about delivery. The delivery driver gave me a phone call when he arrived at the end of my driveway. I met him out on our main little country road with my pickup. He was a really nice guy - We transferred the A/C unit onto my truck and all went well. I got the unit delivered to my house in less than 10 days, like I was originally told by your staff.

    The unit was installed the next day, just in time to beat our early Minnesota heatwave and all is working well with it.

    All in all, I'm a pleased customer - Thanks Much!

    Review by Tom

    - Verified Buyer

    Posted on

  55. Great purchase
    I purchased this for my house adn couldn't be happier. Been workign great since it was installed.

    Review by Chris

    - Verified Buyer

    Posted on

  56. Air conditioner
    Great product just got installed and first time purchasing this brand.

    Review by Kea

    - Verified Buyer

    Posted on

  57. Goodman
    Hands down better then Trane

    Review by Mr Cool

    - Verified Buyer

    Posted on

  58. It was great
    It was great!
    and I will be ordering more products soon.

    Review by Randolph

    - Verified Buyer

    Posted on

  59. It was great!
    It was great!

    Review by Ronald

    - Verified Buyer

    Posted on

  60. I have installed 5 of these units
    I manage several properties' and price point coupled with reliability make this brand a smart choice,

    Review by Greekmaga

    - Verified Buyer

    Posted on

  61. Positive Experience
    All in all a positive experience. The furnace works well and installed very easy. Delivery was very quick. Customer service leaves a little to be desired as I had to call twice to get an email receipt. Turns out my name was spelled wrong and I did correct it below. I ended up having to send an email to customer service and they replied with a receipt. Also a little disappointing the warranty is limited as I installed myself. Small things that will not hold me back from buying from your company again.

    Review by Jeff

    - Verified Buyer

    Posted on

  62. Very satisfied
    Yes I am very satisfied with our orders.. you were very helpful, fast shipping ..there was some shipping damage .. but the damage was replaced super fast .. I am completely satisfied.. Thank you!

    Review by Tim

    - Verified Buyer

    Posted on

  63. Product working well
    The product is working well so far. My only complaint is with R&L Carriers that delivered the unit. These clowns just dropped it. No phone call for a day to arrive. Or knock on the door or anything. My roommate was home but had no idea it was outside at the end of the drive. No one signed for it or had a chance to inspect it. I work in the LTL freight business. I know what there damage rate is. Not giving customers a chance to check for damage is unacceptable. Let alone then not calling.. or knocking.. it Sat outside for hours before it was noticed. It could have easily been stolen.. also unacceptable. When I bought it the video said they would call and set up a day and time window.. they just didn't care.. absolutely ridiculous.

    Review by Patrick

    - Verified Buyer

    Posted on

  64. Great
    Everything is great thanks .

    Review by Neil

    - Verified Buyer

    Posted on

  65. Pleased with the furnace
    I was very pleased with the furnace I purchased from you. I installed it myself and everything went flawlessly. Jeff tried to reach out to me about purchasing a roof jack to go with the furnace but I was unable to access my email in time and the furnace shipped before I was able to contact him. His advice was spot on and I ended up needing to source one locally to finish the install and it was significantly more expensive than it would have been through your company. I really appreciated his attempt to contact me and save me the inconvenience. I believe that type of follow through and service is very rare these days and it reflects well on your commitment to customer service. I would recommend your company very highly to anyone in need of HVAC components.

    Review by Pat

    - Verified Buyer

    Posted on

  66. Thanks
    thanks it all worked perfectly an its up an running great

    Review by George

    - Verified Buyer

    Posted on

  67. Works very well
    Mobile home furnace. The furnace works very well and was easy to install. Buying from HVAC Direct saved me $500 dollars. A local mobile home supply store wanted about $2000 for the same furnace. Thank you for this purchase.

    Review by Jan

    - Verified Buyer

    Posted on

  68. Satisfied 100%
    The first delivery was very unsettling the furnace arrived damaged but you costumer service were quick to get a replacement out and this one worked perfectly. Thank you we are satisfied 100%.

    Review by Tanya

    - Verified Buyer

    Posted on

  69. No complaints
    The unit was installed in a home that we sold. I have not heard anything from the current owner.

    Review by Nikki

    - Verified Buyer

    Posted on

  70. fine
    everything is fine

    Review by walter

    - Verified Buyer

    Posted on

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