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Reviews for Goodman 5 Ton 14.3 SEER2 80% AFUE 70,000 BTU Mobile Home Air Conditioner and Gas Furnace System - R32

Customer Reviews

Items 81 to 90 of 91 total

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  1. Great product
    Everything from the beginning to the end was a great experience and even a better unit. The only thing I'd like to suggest is to put stickers on the shipping box and on the A-Coil itself to indicate that the R-32 sensor is locate inside the A-Coil box.

    Review by Ed

    - Verified Buyer

    Posted on

  2. Terrific job
    I purchased this furnace from HVAC Direct to replace an existing furnace in an old manufactured home. The specs and manual were available for the unit and were accurate ensuring that i was purchasing an appropriate unit. A service representative reached out to verify I didn't forget to purchase a flashing kit, which i appreciated because it would have been a problem if i had forgotten. Upon arrival the unit had some minor damage to the door. I reached out to HVAC Direct with pictures and an explanation of what I received and they sent me a new door without hesitation. Problems are inevitable, it is how a business handles problems that show if a business is good or bad. HVAC Direct definitely showed me they are a good business. I will purchase equipment from them again in the future and do recommended purchasing equipment from them.

    Review by KC

    - Verified Buyer

    Posted on

  3. Easy install
    Good price and easy installation.

    Review by Chris

    - Verified Buyer

    Posted on

  4. Goodman Condenser
    The condenser is VERY noisy.
    1. A compressor sound blanket would have helped a lot. I would have gladly paid $100 for the add.
    2. There's a small section of low pressure pipe that's not insulated causing condensation leaking inside the condenser.

    Review by Boyd A. Lott

    - Verified Buyer

    Posted on

  5. Overall good experience
    Shipping was super fast, it was delivered in just a few days. Well packed, no issues or damage. Freight company gave a days notice and showed up on time. Furnace seems to work well, blower and inducer are much louder than the old one, border line irritatingly loud, but moves quite a bit more air as well.

    Review by Josh

    - Verified Buyer

    Posted on

  6. internet ac
    great service and great shipping,no damage on six units.

    Review by ort

    - Verified Buyer

    Posted on

  7. 5 star
    Great experience! Forever a customer now.

    Review by R. Hawkins

    - Verified Buyer

    Posted on

  8. Awesome
    Outside ac condenser went out. Found replacement on there website ordered was here the next day and works flawless would definitely buy from them again.

    Review by John

    - Verified Buyer

    Posted on

  9. Great product
    Great product, great price, great service.

    Review by Dave

    - Verified Buyer

    Posted on

  10. very pleased with your service
    I am very pleased with your service. It's always very quick and efficient. However I was not pleased with the Goodman product my company last received. After installing the unit for the costumer the compressor did not work. It has caused a lot of turmoil with the customer and many unpaid labor hours for my company.

    Review by Roy

    - Verified Buyer

    Posted on

  11. Great
    Everything was GREAT! Price, shipping, etc.



    I’ll be telling everybody

    Review by Paul

    - Verified Buyer

    Posted on

  12. HVAC is number #!
    Excellent service, prompt delivery and the system works great. I have already recommended HVAC Direct to my friends that are looking to upgrade.

    Review by Phil

    - Verified Buyer

    Posted on

  13. Great experience
    it was a great experience I really enjoyed it to buy from you guys thanks for all your help everything was like the way we expected thanks again

    Review by Aron

    - Verified Buyer

    Posted on

  14. A/C
    Best condenser for the money

    Review by Ron

    - Verified Buyer

    Posted on

  15. Save money
    I'm glad we found hvacdirect.com, we ended up saving $$ because of them. Much better price than relying on the installer.

    Review by Micharl

    - Verified Buyer

    Posted on

  16. No complaints
    Everything went as planned, delivered quickly, hooked up easy, and could the house as planned. Great service and I have no complaints. I believe it is the 3rd or 4th unit I have purchased through HVAC Direct

    Review by Randy

    - Verified Buyer

    Posted on

  17. Going to be ordering many more
    We just ordered three AC systems from your site and everything arrived in a timely manner.
    Your pricing is fair.

    Your salesmen and support staff are doing a great job. I know you are dealing with some supply chain issues which prompted your sales guy to reach out to me and suggest another brand that was available.

    I know sometimes some negative comments are good to give you something to work on but for now; you guys seem to have a good process in place.

    We're going to be ordering many more AC systems from you guys in the coming months. Keep up the good work.

    Review by Charles

    - Verified Buyer

    Posted on

  18. Well done
    I congratulate your logistic and delivery crew for great communication ahead of delivery.

    They were on time , efficient and courteous.

    The product arrived very well packaged without any blemish, dent it scratch.

    Well done!

    Review by Vivien

    - Verified Buyer

    Posted on

  19. Pleased
    Equipment was delivered within a reasonable timeframe and in good condition.

    I am pleased with the quality of the unit(s) and they are performing as anticipated.

    Very positive experience to have ordered from HVAC Direct.

    Review by Greg

    - Verified Buyer

    Posted on

  20. All good
    All good feedback on the products I received from HVAC Direct, everything arrived in good shape, installation went good, & the new A/C is working great! Thanks again!

    Review by Stephen

    - Verified Buyer

    Posted on

  21. great service
    good product delivery was 2 days earlier than expected.

    Review by Steve

    - Verified Buyer

    Posted on

  22. Good product for a decent price.
    Good product for a decent price. Glad to be able to purchase these over the counter.

    Review by Greg

    - Verified Buyer

    Posted on

  23. A1
    everything was A1. Product is good, delivery on time. No complaints whatsoever.

    Review by Milan

    - Verified Buyer

    Posted on

  24. Phone
    Excellent service on the phone and working with me to find the proper unit. Fast delivery. Overall very easy to work with

    Review by Great customer service

    - Verified Buyer

    Posted on

  25. Went well
    Thank you delivery went well and equipment.

    Review by Minerva

    - Verified Buyer

    Posted on

  26. Perfect
    Products arrived in perfect condition and exactly what was ordered. Thank you for the quality experience

    Review by Anthony

    - Verified Buyer

    Posted on

  27. Great service!!
    Easy company to work with. Quality product and fast delivery.

    Review by Esco

    - Verified Buyer

    Posted on

  28. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  29. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  30. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  31. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  32. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  33. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  34. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  35. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  36. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  37. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  38. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  39. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  40. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  41. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  42. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  43. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  44. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  45. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  46. A plus
    A plus very satisfied thanks

    Review by Brian

    - Verified Buyer

    Posted on

  47. Very Pleased
    Pleased with HVAVdirect's service and support. The lift gate service seems like a $35 bogus charge. Other than that, delivery was 3 business days from OH to MD. Equipment looked great and had recent mfgr date stamps. Equipment installed well with no issues. I would buy from HVACdirect again.

    Review by Nick

    - Verified Buyer

    Posted on

  48. Keeping up good in Arizona Heat
    Nice and Quit

    Review by Paul

    - Verified Buyer

    Posted on

  49. Quick and easy
    HVAC was quick and easy to work with.

    Product arrived in tack and it is working great!!

    Review by Nana

    - Verified Buyer

    Posted on

  50. Great
    Everything came as planned and we appreciate the experience of your people through the ordering and shipping. We have installed the air conditioner and evaporator and everything works great. We have already applied for the 10 year warranty. If we need anything in the future we will be contacting HVAC DIRECT.

    Review by Larry

    - Verified Buyer

    Posted on

  51. Excellent customer service
    We have received the order and appreciate the excellent customer service provided regarding the delivery. The system has not yet been installed; however, we are hopeful for a successful installation.

    Review by Eddie

    - Verified Buyer

    Posted on

  52. I chatted with a live person and he was very good gave me many answers to my questions his name is Benjamin
    Haven’t bought it yet just going out there and doing some research to see what’s the best

    Review by Eugenia

    - Verified Buyer

    Posted on

  53. Great
    Great service and product..will order again soon..

    Review by Ernest

    - Verified Buyer

    Posted on

  54. all good
    all good

    Review by bernardo

    - Verified Buyer

    Posted on

  55. Works great
    Everything arrived in good order, which is rare these days.
    It was installed this morning and works great.

    Review by Thomas

    - Verified Buyer

    Posted on

  56. Goodman Poor Reliability and Performance
    A Goodman "4-ton" 14 SEER was installed in our new house. It cannot keep up with Phoenix summer heat. Specs show it only puts out 3.5 tons. Our experience is that it can only maintain 82° up to 116° ambient. The capacitor has gone out twice in four years. Our previous house has a Trane that was still going after 25 years with no trouble.

    Review by HotnPhoenix

    - Verified Buyer

    Posted on

  57. It was great!
    It was great!

    Review by David

    - Verified Buyer

    Posted on

  58. Great
    It was great! And the registration went smoothly!

    Review by Victoria

    - Verified Buyer

    Posted on

  59. Exceeded my expectations
    I purchased a Goodman 3 tn. AC unit from you.

    I have listed my comments below:

    The sales support person was very helpful. He asked questions that I had not thought of. This resulted in an order that exactly satisfied my requirements. I have a split system that I was replacing only the AC section and retaining the gas furnace section. He made sure that we had the correct measurements for the condenser/coil pack. This saved me from having to return and replace components.
    As promised the order was shipped the next business day, with a tracking number and carrier information.
    My order arrived on schedule with no damage, and correct as per the order. Everything fit perfectly. The carrier who delivered, unloaded and placed the order in my garage.
    HVACDIRECT exceeded my expectations. My contact was very knowledgeable, patient, and enjoyable to work with. I will soon be requiring another AC unit and I plan to purchase from HVACDirect.

    Review by Jerry

    - Verified Buyer

    Posted on

  60. Love it
    I purchased a Goodman HVAC system, and I love it! It is very quiet—don’t even know that it is running plus the price was great as well! With the upcoming very hot and humid weather, I’m happy that I made my purchase when I did. Thanks so much!

    Review by Bethany

    - Verified Buyer

    Posted on

  61. Extremely Satisfied
    We purchased a 3 ton Goodman air conditioner set and my husband and I are extremely satisfied with it! It’s lowered our energy bill, and it keeps us nice and cool! Thank you!

    Review by Mary

    - Verified Buyer

    Posted on

  62. It was great!
    It was great!

    Review by Brennan

    - Verified Buyer

    Posted on

  63. Good Units
    AC Installers hate Goodman because of the low price. I self installed a Goodman 2 years ago and it is still blowing 47 degree air at the registers.

    Review by BK

    - Verified Buyer

    Posted on

  64. Excellent cooling
    This unit replaced our original home installed system. It is as you would hope much better at keeping the house more comfortable. Waiting to see how this unit compares in operating cost compared to last years equivalent.

    Review by Jon

    - Verified Buyer

    Posted on

  65. Great
    It was great!

    Review by Joey

    - Verified Buyer

    Posted on

  66. Quality system at a very reasonable price
    The system is very quiet. I haven't had it very long but it appears to do the job. Compared to other manufacturers prices it was a very good value.

    Review by Rebecca

    - Verified Buyer

    Posted on

  67. Thank you
    The unit is installed and we are enjoying the product you sold us.

    Thanks for your help and support.

    Review by Tibor

    - Verified Buyer

    Posted on

  68. Fantastic
    Everything was fantastic.

    Review by Patrick

    - Verified Buyer

    Posted on

  69. Extremely Satisfied
    We are extremely satisfied! The new Goodman air conditioner is working perfectly. It is super quiet too. Your delivery was very quick. Unfortunately this order included a condensing unit that had some damage, but again you folks excelled. A replacement unit was sent quickly and the folks I worked with were very nice.

    Review by Reinhard

    - Verified Buyer

    Posted on

  70. Extremely Happy
    I am extremely happy with AC system I purchased from you. The ordering process was easy and I received excellent customer service. The products arrived in good condition and I was able to install them with no issues. I’m glad your company sells to individuals and not just hvac companies.

    Review by Adam

    - Verified Buyer

    Posted on

  71. Fine
    everything is fine. Arrived early. That was great. Thanks

    Review by Ed

    - Verified Buyer

    Posted on

  72. excellent
    very good,......excellent

    Review by ruben

    - Verified Buyer

    Posted on

  73. Nice Cooling Power
    We are happy with the cooling power of this unit. Ready for the heat of the GA summer

    Review by jwsybe

    - Verified Buyer

    Posted on

  74. Phenomenal
    I had a phenomenal experience with HVAC Direct. Price was great, shipping was quick, and my new air conditioner works very well. I have zero complaints about the process whatsoever and I’ll definitely be using HVAC Direct for my upcoming new home build.

    Thank you for a super experience. I like being treated like gold.

    Review by Jaret

    - Verified Buyer

    Posted on

  75. capacitor
    only less than 3 years and capacitor fail

    Review by negro68

    - Verified Buyer

    Posted on

  76. Performing well
    Our equipment is performing well and we hope to remain satisfied with our purchase.

    Review by John

    - Verified Buyer

    Posted on

  77. It was great
    It was great!
    and I will be ordering more products soon.

    Review by Randolph

    - Verified Buyer

    Posted on

  78. So for so good
    Great system so for only had a couple of months

    Review by Lo

    - Verified Buyer

    Posted on

  79. We’d recommend your company
    We have nothing but good feedback. Prompt courteous service and product is well worth cost. We’d recommend your company.

    Review by David

    - Verified Buyer

    Posted on

  80. It was great!
    It was great!

    Review by Ronald

    - Verified Buyer

    Posted on

  81. Positive Experience
    All in all a positive experience. The furnace works well and installed very easy. Delivery was very quick. Customer service leaves a little to be desired as I had to call twice to get an email receipt. Turns out my name was spelled wrong and I did correct it below. I ended up having to send an email to customer service and they replied with a receipt. Also a little disappointing the warranty is limited as I installed myself. Small things that will not hold me back from buying from your company again.

    Review by Jeff

    - Verified Buyer

    Posted on

  82. Great service
    Great product great price great service

    Review by Brad

    - Verified Buyer

    Posted on

  83. Product working well
    The product is working well so far. My only complaint is with R&L Carriers that delivered the unit. These clowns just dropped it. No phone call for a day to arrive. Or knock on the door or anything. My roommate was home but had no idea it was outside at the end of the drive. No one signed for it or had a chance to inspect it. I work in the LTL freight business. I know what there damage rate is. Not giving customers a chance to check for damage is unacceptable. Let alone then not calling.. or knocking.. it Sat outside for hours before it was noticed. It could have easily been stolen.. also unacceptable. When I bought it the video said they would call and set up a day and time window.. they just didn't care.. absolutely ridiculous.

    Review by Patrick

    - Verified Buyer

    Posted on

  84. Great
    Everything is great thanks .

    Review by Neil

    - Verified Buyer

    Posted on

  85. Made things right
    Things don't always go perfectly, but thanks to you, hvacdirect, made things right.


    It's a nice feeling to know you guys have my back.

    Review by Dennis

    - Verified Buyer

    Posted on

  86. Pleased with the furnace
    I was very pleased with the furnace I purchased from you. I installed it myself and everything went flawlessly. Jeff tried to reach out to me about purchasing a roof jack to go with the furnace but I was unable to access my email in time and the furnace shipped before I was able to contact him. His advice was spot on and I ended up needing to source one locally to finish the install and it was significantly more expensive than it would have been through your company. I really appreciated his attempt to contact me and save me the inconvenience. I believe that type of follow through and service is very rare these days and it reflects well on your commitment to customer service. I would recommend your company very highly to anyone in need of HVAC components.

    Review by Pat

    - Verified Buyer

    Posted on

  87. Thanks
    thanks it all worked perfectly an its up an running great

    Review by George

    - Verified Buyer

    Posted on

  88. Works very well
    Mobile home furnace. The furnace works very well and was easy to install. Buying from HVAC Direct saved me $500 dollars. A local mobile home supply store wanted about $2000 for the same furnace. Thank you for this purchase.

    Review by Jan

    - Verified Buyer

    Posted on

  89. Satisfied 100%
    The first delivery was very unsettling the furnace arrived damaged but you costumer service were quick to get a replacement out and this one worked perfectly. Thank you we are satisfied 100%.

    Review by Tanya

    - Verified Buyer

    Posted on

  90. No complaints
    The unit was installed in a home that we sold. I have not heard anything from the current owner.

    Review by Nikki

    - Verified Buyer

    Posted on

  91. fine
    everything is fine

    Review by walter

    - Verified Buyer

    Posted on

Items 81 to 90 of 91 total

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