Reviews for ACIQ 3 Ton 13.4 SEER2 92% 80,000 BTU Furnace & AC System - R454B Multi-Positional

Customer Reviews

I still have two more units. I need to replace on my house and I will probably buy the same ones but smaller tonnage.

This product has been very good so far cannot be happier
Review by HendoNV
- Verified Buyer
Posted on 7/7/25
Na

Very satisfied with product
Review by Ma
- Verified Buyer
Posted on 4/3/25
Excellent Product & Service

These days, I mostly work on central heating plants. However, I still do some residential work. Knowing exactly what I wanted, led me to a local supply house followed by a call to HVAC Direct. Brandon Sanning was polite, professional and quite helpful. For those that aren’t familiar, ACiQ is Carrier. This furnace is much improved over the older Comfort 92 Model. The unit started right up with zero issues. I am extremely satisfied with the product and service provided by HVAC Direct. I highly recommend both of them!
Review by AdamP
- Verified Buyer
Posted on 1/23/25
Pretty good so far

A little noise. Not real pleased with the multiple position air handler. All in all pretty good buy.
Review by Chris D
- Verified Buyer
Posted on 9/9/23
not sure what to put here

Great selectrion, helpful websight
Review by Mark
- Verified Buyer
Posted on 9/7/23
Great unit at a great price

Everything was shipped as ordered and on time. No damages
Review by Kim
- Verified Buyer
Posted on 9/7/23
Working really well

Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.
Review by Mary
- Verified Buyer
Posted on 8/29/23
Working really well

Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.
Review by Mary
- Verified Buyer
Posted on 8/29/23
Working really well

Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.
Review by Mary
- Verified Buyer
Posted on 8/29/23
Working really well

Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.
Review by Mary
- Verified Buyer
Posted on 8/29/23
Working really well

Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.
Review by Mary
- Verified Buyer
Posted on 8/29/23
Working really well

Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.
Review by Mary
- Verified Buyer
Posted on 8/29/23
thank you

i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.
Review by ben
- Verified Buyer
Posted on 8/29/23
thank you

i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.
Review by ben
- Verified Buyer
Posted on 8/29/23
thank you

i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.
Review by ben
- Verified Buyer
Posted on 8/29/23
thank you

i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.
Review by ben
- Verified Buyer
Posted on 8/29/23
thank you

i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.
Review by ben
- Verified Buyer
Posted on 8/29/23
thank you

i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.
Review by ben
- Verified Buyer
Posted on 8/29/23
Thanks for the ease of ordering

Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.
Review by Wyvonna
- Verified Buyer
Posted on 8/26/23
Thanks for the ease of ordering

Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.
Review by Wyvonna
- Verified Buyer
Posted on 8/26/23
Thanks for the ease of ordering

Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.
Review by Wyvonna
- Verified Buyer
Posted on 8/26/23
Thanks for the ease of ordering

Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.
Review by Wyvonna
- Verified Buyer
Posted on 8/26/23
Thanks for the ease of ordering

Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.
Review by Wyvonna
- Verified Buyer
Posted on 8/26/23
Thanks for the ease of ordering

Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.
Review by Wyvonna
- Verified Buyer
Posted on 8/26/23
Happy Homeowner

I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!
Review by Matthew
- Verified Buyer
Posted on 8/26/23
Happy Homeowner

I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!
Review by Matthew
- Verified Buyer
Posted on 8/26/23
Happy Homeowner

I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!
Review by Matthew
- Verified Buyer
Posted on 8/26/23
Happy Homeowner

I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!
Review by Matthew
- Verified Buyer
Posted on 8/26/23
Happy Homeowner

I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!
Review by Matthew
- Verified Buyer
Posted on 8/26/23
Happy Homeowner

I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!
Review by Matthew
- Verified Buyer
Posted on 8/26/23
Pleased

items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.
Review by Thomas
- Verified Buyer
Posted on 8/26/23
Pleased

items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.
Review by Thomas
- Verified Buyer
Posted on 8/26/23
Pleased

items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.
Review by Thomas
- Verified Buyer
Posted on 8/26/23
Pleased

items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.
Review by Thomas
- Verified Buyer
Posted on 8/26/23
Pleased

items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.
Review by Thomas
- Verified Buyer
Posted on 8/26/23
Pleased

items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.
Review by Thomas
- Verified Buyer
Posted on 8/26/23
Good

I installed the AC, it's a good one!
Review by Mike
- Verified Buyer
Posted on 8/17/23
Thank you

Thank you so much, so far it’s very good.
Review by Thanh
- Verified Buyer
Posted on 8/10/23
Great service

I really appreciate the quick response when I had a warranty issue with my air conditioner, this was resolved in a very timely manner
Review by Willie
- Verified Buyer
Posted on 8/9/23
The Ac is working great

The Ac is working great. Am happy with that. My only complaint is how long it took it get a response on returning the A-Coil. It didn’t fit on the furnace and I submitted the return on July 10th and finally heard back yesterday that I can return it. Other than that everything else was good.
Review by Chris
- Verified Buyer
Posted on 7/22/23
Great experience

Great experience, great people, great job.
Review by Michael
- Verified Buyer
Posted on 7/18/23
Everything was perfect

Everything was perfect
Review by David
- Verified Buyer
Posted on 7/5/23
No complaints

Have had this at the house for over 2 years without any issues. Have told everyone about your company and these units.
Review by Chris
- Verified Buyer
Posted on 6/26/23
Very satisfied, glad we switched from oil

I appreciated the careful estimate and sizing of the unit needed to match the size of my home. Other than routine maintenance, very good performance for over 7 years.
Review by Namir
- Verified Buyer
Posted on 6/17/23
Love It

Love love love it.
Review by Thomas
- Verified Buyer
Posted on 6/17/23
Works Great

Hello, the system works great!!! both heat and air,,, I am looking to get another system..
Review by Bryan
- Verified Buyer
Posted on 6/7/23
So far, so good

I just got this all hooked up and running last week, even though I bought it last year. So far, so good, my house is cool and comfortable. A note on shipping: the cover plate over the electrical connections got beat up by something en route. I took it off when it was delivered, and everything underneath was fine, so I accepted delivery.
Review by Dave
- Verified Buyer
Posted on 6/6/23
Great service

Great service. The unit I originally ordered had a long lead time. A better unit was offered and it more than meets my needs. You have a great sales team. Second time doing business with your company and couldn't be more satisfied.
Review by Al
- Verified Buyer
Posted on 6/5/23
Great

The website was great and easy to use. I could find everything I needed by searching around.

Order was packed well. Everything fit and is working great.
Review by Dave
- Verified Buyer
Posted on 6/5/23
I plan to continue to purchase them

As someone that really likes carrier units and have installed alot of them, I really like the Air Quest Equipment that I've been buying from you guys. I haven't had an issue or a single complaint. I plan to continue purchasing them.
Review by Steven
- Verified Buyer
Posted on 5/8/23
Very easy

We are very pleased with doing business with you. Your ordering process of having it online, makes it very easy to do. Our orders have been accurate and the turn-around for delivery is fast. The units are working great.

We look forward to continuing to do business with you.
Review by Steve
- Verified Buyer
Posted on 4/13/23
Well built

As far as the product. They seem to be well built. The installer said they are ICP which he said they are good. I'm happy with that. He install them correctly so everything is working fine.

Online purchase was easy. No haggle shipping. They where here and deliver as promised. Packing was very well done. Happy about that. Overall it was a good experience. The installer was so impressed he wanted to know where online I bought this.

Thx you for a great product and great experience..
Review by Jon
- Verified Buyer
Posted on 1/23/23
Review

Just installed, works great, blower fan really pushes the warm air, I don't have ac but if I did the upper levels would get cool. Very happy
Review by Mark
- Verified Buyer
Posted on 6/6/22