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Reviews for ACIQ 5 Ton 13.4 SEER2 15KW Mobile Home Air Conditioner & Electric Furnace System| R454B

Customer Reviews

Items 31 to 40 of 61 total

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  1. Works Good but limited features and a little quirky.
    Paired with the MrCool UHP18036-O and UAH18036-O HA/HB wiring. Our last Heat pump was Single stage Goodman, with an very basic Digital thermostat. This thermostat and the heat pump do a good job making the house more comfortable. The thermostat has required some tinkering with the service menu. I've changed the following: Follow Me On, Fan Auto, Constant Fan Off. I also changed the Temp Comp - Cool to 2, as I think that starts the ramp down sooner as it approaches the set point. I also don't have auto heat/cool and just manually do the switch from heating to cooling. I've also set enhanced defrosting on to combat the recent ice storm(I do have it 4-6" risers).. The weird part is the thermostat sometimes overshoots the set point(based on its own readings). It is mostly limited to about a degree. I'm learning to just not watch it, as the house feels better as a whole. Only about a month and a half of ownership, so far. The Thermostat is rather basic and overpriced, but it still is the best option for a communicating setup, that I've found. I hope, in the end, that using an HA/HB setup with this thermostat will improve comfort and energy savings but it will take a lot longer to figure that out, with my sample size of 1.

    Review by NCHomeOwner

    - Verified Buyer

    Posted on

  2. Works just fine, it could do so much more
    Im using the ACQI Smart thermostat on a MR. Cool Universal Heat Pump, because MR Cool does not offer a WIFI HA/HB Communicating thermostat. All these units are the same, a Madeia with their brand logo on them. Thermostat works just fine, easy to install and setup. Temperature reading is accurate and connects to WIFI Just fine. It only allows one connection at a time via WIFI. There are some service parameters to adjust, but I cant find anyone in ACQI engineering that understands the settings, which would help optimize the system. As stated, it works just fine. There is some much performance information available with these heat pumps. It’s a shame someone is not providing a thermostat that would offer that.

    Review by Not Many Choices in the HA/HB world

    - Verified Buyer

    Posted on

  3. Limited features
    I had previously used a Nest thermostat to control my variable speed inverter heat pump, but that only controls it by 24v connections which lack optimized control of fan and compressor. Switched to this new thermostat to have full control via its communication connection. The problem is I gained some features but lost others. Example features I don’t have with those new ACIQ thermostat is settings to control the temperature at which the aux heat turns on, the ability to run aux heat and heat pump at the same time, set points for my dehumidifier , as well as a good scheduling system. It’s very barebones compared to a nest or Ecobee thermostat , but it’s required to use the communication interface for varying the output of the fan and heating.

    Review by Darin

    - Verified Buyer

    Posted on

  4. All ok except for app
    Purchased to use with a Senville ducted heat pump. Works just fine, seems to support all the features of the Senville. Only issue is that the app almost always disconnects from the thermostat. It is 3 extra clicks to reconnect, and so far that has always worked. Same issue android and apple. Using with the HA/HB terminals. Hope they resolve the app issue, asni will need another one here in a few months.

    Review by Rob

    - Verified Buyer

    Posted on

  5. Its Great !!
    I received myACiQ smart thermostat, and it was an easy install just hooked up my HA and HB wires and I was all set. thank you to the people that. HVacDirect !!

    Review by Eddy

    - Verified Buyer

    Posted on

  6. ACiQ TL04-1 Smart Thermostat
    We have an ACIQ ducted system with a Floor unit installed. The thermostat came with the system was not WIFI compatible. We installed the ACIQ smart thermostat with WIFI and HA/HB compatible. There were two minor issues on installation. With HA/HB setup will require R & C wires installed for powering the unit. Installation guide will say this in start up section. The other issue is all HVAC systems,(ours were ducted unit and floor unit will need to be in same mode,(heating, cooling, etc.) or the thermostat will flash a communication error. Once we figured this out, everything worked great.

    Review by ACIQ WIFI Thermostat

    - Verified Buyer

    Posted on

  7. Excellent
    Looks great, super-fast and easy setup

    Review by Bob T

    - Verified Buyer

    Posted on

  8. These things blow away the stock ACiQ thermostats!
    Finally! A thermostat that matches the capabilities of the ACiQ heatpumps and air conditioners they are paired with. I replaced my KJR-120N "smart" thermostats that look like they are left over from the early 2000's with these beauties and could not be happier. For one thing, the temperature is accurate right out of the box. The color touch screen user interface is intuitive, setup is simple, and ease of use could not be any friendlier. WiFi setup was a breeze too - all at a decent price point. The modern design fits in contemporary décor, and "pop-in" bracket made mounting to the wall simple. Printed instruction manual was not needed, but nice to have and accurate.

    Review by Henry

    - Verified Buyer

    Posted on

  9. I still have two more units. I need to replace on my house and I will probably buy the same ones but smaller tonnage.
    This product has been very good so far cannot be happier

    Review by HendoNV

    - Verified Buyer

    Posted on

  10. Great addition to my ACIQ mini splits
    I put these on my 3 ton and 4 ton units. They are awesome. The thermostats that come with the system are adequate but look 20 years old and have similar functionality. These are updated, sharp looking and nice and small. They communicate on HA and HB just like the factory thermostats running my units as efficiently as possible.

    Review by Randy

    - Verified Buyer

    Posted on

  11. Good product
    Straight forward connections and assembly. Works as it should.

    Review by Fixit

    - Verified Buyer

    Posted on

  12. System arrived in a short time. Good communication between sales, delivery folks and ourselves. Furnace had damage on one side that we didn't see until we removed all items from pallet. Damage was cosmetic so we accepted a rebate and kept the furnace vs
    The brand names for the components are new to this area so our hvac tech wasn't completely familiar with the low voltage connections between the furnace, heatpump and the t stat but the technical assistance guy walked us right through everything and answer all of our questions. System is so quiet , we barely hear it running. Heating right now but expect the air conditioning to work just as well.

    Review by Fixit

    - Verified Buyer

    Posted on

  13. Pretty good so far
    A little noise. Not real pleased with the multiple position air handler. All in all pretty good buy.

    Review by Chris D

    - Verified Buyer

    Posted on

  14. Great unit at a great price
    Everything was shipped as ordered and on time. No damages

    Review by Kim

    - Verified Buyer

    Posted on

  15. Working really well
    Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.

    Review by Mary

    - Verified Buyer

    Posted on

  16. Working really well
    Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.

    Review by Mary

    - Verified Buyer

    Posted on

  17. Working really well
    Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.

    Review by Mary

    - Verified Buyer

    Posted on

  18. Working really well
    Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.

    Review by Mary

    - Verified Buyer

    Posted on

  19. Working really well
    Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.

    Review by Mary

    - Verified Buyer

    Posted on

  20. Working really well
    Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.

    Review by Mary

    - Verified Buyer

    Posted on

  21. thank you
    i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.

    Review by ben

    - Verified Buyer

    Posted on

  22. thank you
    i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.

    Review by ben

    - Verified Buyer

    Posted on

  23. thank you
    i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.

    Review by ben

    - Verified Buyer

    Posted on

  24. thank you
    i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.

    Review by ben

    - Verified Buyer

    Posted on

  25. thank you
    i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.

    Review by ben

    - Verified Buyer

    Posted on

  26. thank you
    i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.

    Review by ben

    - Verified Buyer

    Posted on

  27. Thanks for the ease of ordering
    Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

    No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

    Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.

    Review by Wyvonna

    - Verified Buyer

    Posted on

  28. Thanks for the ease of ordering
    Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

    No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

    Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.

    Review by Wyvonna

    - Verified Buyer

    Posted on

  29. Thanks for the ease of ordering
    Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

    No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

    Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.

    Review by Wyvonna

    - Verified Buyer

    Posted on

  30. Thanks for the ease of ordering
    Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

    No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

    Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.

    Review by Wyvonna

    - Verified Buyer

    Posted on

  31. Thanks for the ease of ordering
    Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

    No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

    Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.

    Review by Wyvonna

    - Verified Buyer

    Posted on

  32. Thanks for the ease of ordering
    Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

    No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

    Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.

    Review by Wyvonna

    - Verified Buyer

    Posted on

  33. Happy Homeowner
    I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!

    Review by Matthew

    - Verified Buyer

    Posted on

  34. Happy Homeowner
    I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!

    Review by Matthew

    - Verified Buyer

    Posted on

  35. Happy Homeowner
    I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!

    Review by Matthew

    - Verified Buyer

    Posted on

  36. Happy Homeowner
    I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!

    Review by Matthew

    - Verified Buyer

    Posted on

  37. Happy Homeowner
    I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!

    Review by Matthew

    - Verified Buyer

    Posted on

  38. Happy Homeowner
    I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!

    Review by Matthew

    - Verified Buyer

    Posted on

  39. Pleased
    items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.

    Review by Thomas

    - Verified Buyer

    Posted on

  40. Pleased
    items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.

    Review by Thomas

    - Verified Buyer

    Posted on

  41. Pleased
    items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.

    Review by Thomas

    - Verified Buyer

    Posted on

  42. Pleased
    items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.

    Review by Thomas

    - Verified Buyer

    Posted on

  43. Pleased
    items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.

    Review by Thomas

    - Verified Buyer

    Posted on

  44. Pleased
    items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.

    Review by Thomas

    - Verified Buyer

    Posted on

  45. Good
    I installed the AC, it's a good one!

    Review by Mike

    - Verified Buyer

    Posted on

  46. Thank you
    Thank you so much, so far it’s very good.

    Review by Thanh

    - Verified Buyer

    Posted on

  47. Great service
    I really appreciate the quick response when I had a warranty issue with my air conditioner, this was resolved in a very timely manner

    Review by Willie

    - Verified Buyer

    Posted on

  48. The Ac is working great
    The Ac is working great. Am happy with that. My only complaint is how long it took it get a response on returning the A-Coil. It didn’t fit on the furnace and I submitted the return on July 10th and finally heard back yesterday that I can return it. Other than that everything else was good.

    Review by Chris

    - Verified Buyer

    Posted on

  49. Great experience
    Great experience, great people, great job.

    Review by Michael

    - Verified Buyer

    Posted on

  50. Everything was perfect
    Everything was perfect

    Review by David

    - Verified Buyer

    Posted on

  51. No complaints
    Have had this at the house for over 2 years without any issues. Have told everyone about your company and these units.

    Review by Chris

    - Verified Buyer

    Posted on

  52. Very satisfied, glad we switched from oil
    I appreciated the careful estimate and sizing of the unit needed to match the size of my home. Other than routine maintenance, very good performance for over 7 years.

    Review by Namir

    - Verified Buyer

    Posted on

  53. Love It
    Love love love it.

    Review by Thomas

    - Verified Buyer

    Posted on

  54. Works Great
    Hello, the system works great!!! both heat and air,,, I am looking to get another system..

    Review by Bryan

    - Verified Buyer

    Posted on

  55. So far, so good
    I just got this all hooked up and running last week, even though I bought it last year. So far, so good, my house is cool and comfortable. A note on shipping: the cover plate over the electrical connections got beat up by something en route. I took it off when it was delivered, and everything underneath was fine, so I accepted delivery.

    Review by Dave

    - Verified Buyer

    Posted on

  56. Great service
    Great service. The unit I originally ordered had a long lead time. A better unit was offered and it more than meets my needs. You have a great sales team. Second time doing business with your company and couldn't be more satisfied.

    Review by Al

    - Verified Buyer

    Posted on

  57. Great
    The website was great and easy to use. I could find everything I needed by searching around.

    Order was packed well. Everything fit and is working great.

    Review by Dave

    - Verified Buyer

    Posted on

  58. Very easy
    We are very pleased with doing business with you. Your ordering process of having it online, makes it very easy to do. Our orders have been accurate and the turn-around for delivery is fast. The units are working great.

    We look forward to continuing to do business with you.

    Review by Steve

    - Verified Buyer

    Posted on

  59. Well built
    As far as the product. They seem to be well built. The installer said they are ICP which he said they are good. I'm happy with that. He install them correctly so everything is working fine.

    Online purchase was easy. No haggle shipping. They where here and deliver as promised. Packing was very well done. Happy about that. Overall it was a good experience. The installer was so impressed he wanted to know where online I bought this.

    Thx you for a great product and great experience..

    Review by Jon

    - Verified Buyer

    Posted on

  60. very good unit at a reasonable price
    No Thoughts

    Review by RT

    - Verified Buyer

    Posted on

  61. Quality parts and support
    online support was fantastic. Always a prompt reply to my questions. Quality of parts great!

    Review by Jeffrey

    - Verified Buyer

    Posted on

Items 31 to 40 of 61 total

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