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Today's Hours 8am - 11pm estReviews for ACIQ 3.5 Ton 14.3 SEER2 80% AFUE 70,000 BTU Mobile Home Heat Pump and Gas Furnace System| R454B
Customer Reviews
- Great BUYFantastic delivery, installed with no problem. Works great! Doesn't run constantly Hot or Cold immediate! Homeowner, and I did it myself!
Review by DBWSR
- Verified Buyer
Posted on
- Terrific jobI purchased this furnace from HVAC Direct to replace an existing furnace in an old manufactured home. The specs and manual were available for the unit and were accurate ensuring that i was purchasing an appropriate unit. A service representative reached out to verify I didn't forget to purchase a flashing kit, which i appreciated because it would have been a problem if i had forgotten. Upon arrival the unit had some minor damage to the door. I reached out to HVAC Direct with pictures and an explanation of what I received and they sent me a new door without hesitation. Problems are inevitable, it is how a business handles problems that show if a business is good or bad. HVAC Direct definitely showed me they are a good business. I will purchase equipment from them again in the future and do recommended purchasing equipment from them.
Review by KC
- Verified Buyer
Posted on
- Easy installGood price and easy installation.
Review by Chris
- Verified Buyer
Posted on
- Overall good experienceShipping was super fast, it was delivered in just a few days. Well packed, no issues or damage. Freight company gave a days notice and showed up on time. Furnace seems to work well, blower and inducer are much louder than the old one, border line irritatingly loud, but moves quite a bit more air as well.
Review by Josh
- Verified Buyer
Posted on
- AwesomeHands down one of the easiest transactions I’ve ever done . Ordered the unit Wednesday morning at 8am, had the unit the next day by 10:30 in my garage
Review by Chris
- Verified Buyer
Posted on
- Heat pumpGood so far
Review by Bob
- Verified Buyer
Posted on
- Good customer serviceGood service
Review by No limit
- Verified Buyer
Posted on
- Great priceNeeded a new unit every body charging thousands of dollars found a 3.5 at a reasonable price delivery fast and service was Excellent!!!
Review by Regg
- Verified Buyer
Posted on
- Heat pumpExcellent service. Fast shipping. Good quality heat pump
Review by Chris G
- Verified Buyer
Posted on
- so far working goodIt does what I expected it
Review by Rod
- Verified Buyer
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- so far working goodIt does what I expected it
Review by Rod
- Verified Buyer
Posted on
- Very good productEasy to install works great
Review by Snapper
- Verified Buyer
Posted on
- Working without any issuesGood customer service - when they found the units I ordered would be delayed they offered an upgrade to units available to ship. The only thing is I didn't get an updated purchase order so I don't have detailed information on what I purchased - I also don't remember asking for one so that isn't all on them. Good price, easy financing, and good customers service - I would order from them again.
Review by Trudy
- Verified Buyer
Posted on
- Working without any issuesGood customer service - when they found the units I ordered would be delayed they offered an upgrade to units available to ship. The only thing is I didn't get an updated purchase order so I don't have detailed information on what I purchased - I also don't remember asking for one so that isn't all on them. Good price, easy financing, and good customers service - I would order from them again.
Review by Trudy
- Verified Buyer
Posted on
- Love it so for! Nice unitGood product and working great! Thanks!
Review by Bubba
- Verified Buyer
Posted on
- Love it so for! Nice unitGood product and working great! Thanks!
Review by Bubba
- Verified Buyer
Posted on
- Excellent package deal!I couldn’t believe how quiet it is. Works great and was the perfect size for our 700 square foot home. It is perfect for our summer lake house as we only need heat it the early spring and late fall, then we winterize until spring. Although the backup coil would allow us to spend a few weekends during the winter if we want, but it would be expensive to run that all the time. But for our needs it couldn’t be better!
Review by Vic
- Verified Buyer
Posted on
- Excellent package deal!I couldn’t believe how quiet it is. Works great and was the perfect size for our 700 square foot home. It is perfect for our summer lake house as we only need heat it the early spring and late fall, then we winterize until spring. Although the backup coil would allow us to spend a few weekends during the winter if we want, but it would be expensive to run that all the time. But for our needs it couldn’t be better!
Review by Vic
- Verified Buyer
Posted on
- Good serviceShipped fast, excellent customer service, well packaged
Review by Locochmi
- Verified Buyer
Posted on
- Good serviceShipped fast, excellent customer service, well packaged
Review by Locochmi
- Verified Buyer
Posted on
- Super fast shippingGreat to deal with, would purchase again.
Review by Jerry
- Verified Buyer
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- Super fast shippingGreat to deal with, would purchase again.
Review by Jerry
- Verified Buyer
Posted on
- okWorks great
Review by what
- Verified Buyer
Posted on
- okWorks great
Review by what
- Verified Buyer
Posted on
- 1000% satisfied!When our 20 year old heat pump finally died, I contacted HVACdirect online. The rep was super friendly and helpful with choosing the correct unit, and it arrived in 2 days, couldn't believe it! It is compact, runs super quiet, easily keeps up with demand, and is a bit more efficient than our older unit. We are currently building a new home and will absolutely be purchasing our new units from HVAC direct!
Review by scott
- Verified Buyer
Posted on
- 1000% satisfied!When our 20 year old heat pump finally died, I contacted HVACdirect online. The rep was super friendly and helpful with choosing the correct unit, and it arrived in 2 days, couldn't believe it! It is compact, runs super quiet, easily keeps up with demand, and is a bit more efficient than our older unit. We are currently building a new home and will absolutely be purchasing our new units from HVAC direct!
Review by scott
- Verified Buyer
Posted on
- Units greatafter receiving and installing the unit is great.
Review by Brandon
- Verified Buyer
Posted on
- Working really wellEverything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.
Review by Mary
- Verified Buyer
Posted on
- Working really wellEverything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.
Review by Mary
- Verified Buyer
Posted on
- Working really wellEverything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.
Review by Mary
- Verified Buyer
Posted on
- Working really wellEverything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.
Review by Mary
- Verified Buyer
Posted on
- thank youi would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.
Review by ben
- Verified Buyer
Posted on
- thank youi would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.
Review by ben
- Verified Buyer
Posted on
- thank youi would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.
Review by ben
- Verified Buyer
Posted on
- thank youi would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.
Review by ben
- Verified Buyer
Posted on
- Thanks for the ease of orderingHello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.
No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.
Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.Review by Wyvonna
- Verified Buyer
Posted on
- Thanks for the ease of orderingHello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.
No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.
Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.Review by Wyvonna
- Verified Buyer
Posted on
- Thanks for the ease of orderingHello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.
No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.
Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.Review by Wyvonna
- Verified Buyer
Posted on
- Thanks for the ease of orderingHello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.
No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.
Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.Review by Wyvonna
- Verified Buyer
Posted on
- Thanks for the ease of orderingHello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.
No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.
Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.Review by Wyvonna
- Verified Buyer
Posted on
- Happy HomeownerI am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!
Review by Matthew
- Verified Buyer
Posted on
- Happy HomeownerI am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!
Review by Matthew
- Verified Buyer
Posted on
- Happy HomeownerI am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!
Review by Matthew
- Verified Buyer
Posted on
- Happy HomeownerI am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!
Review by Matthew
- Verified Buyer
Posted on
- Happy HomeownerI am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!
Review by Matthew
- Verified Buyer
Posted on
- Pleaseditems arrived on time and no damage or complaints. I am very pleased so far with the product and your service.
Review by Thomas
- Verified Buyer
Posted on
- Pleaseditems arrived on time and no damage or complaints. I am very pleased so far with the product and your service.
Review by Thomas
- Verified Buyer
Posted on
- Pleaseditems arrived on time and no damage or complaints. I am very pleased so far with the product and your service.
Review by Thomas
- Verified Buyer
Posted on
- Pleaseditems arrived on time and no damage or complaints. I am very pleased so far with the product and your service.
Review by Thomas
- Verified Buyer
Posted on
- Pleaseditems arrived on time and no damage or complaints. I am very pleased so far with the product and your service.
Review by Thomas
- Verified Buyer
Posted on
- Working really wellEverything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.
Review by Mary
- Verified Buyer
Posted on
- Great experienceI just got unit working yesterday. It’s only been a day , but what I can say is purchasing to shipping went very well. Shipping was fast, but I wish company would have given me some notice on when they would arrive. This is a home I’m remodeling, so they were lucky my son was there doing some work. Not sure if they would have set it in driveway if nobody was home.
Overall great experience with hvac direct and so so with delivery company.Review by Craig
- Verified Buyer
Posted on
- thank youi would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.
Review by ben
- Verified Buyer
Posted on
- Very pleasedI was very pleased with the air handler and condenser, they were both of good quality and are working well so far at my customers house. I will definitely continue working with hvacdirect in the future and will talk to you soon. Thank you for all the help
Review by Jody
- Verified Buyer
Posted on
- Works greatThank you for helping us get the condenser. It works great.
Review by Jack
- Verified Buyer
Posted on
- Works greatEverything works great and the team at HVACDirect was easy to work with. I appreciated their help in getting me what I needed and shipping it quickly.
Review by Mary
- Verified Buyer
Posted on
- It was greatIt was great!
and I will be ordering more products soon.Review by Randolph
- Verified Buyer
Posted on
- Highest qualityAs far as I can tell the products purchase from you are of the highest quality. Installing the equipment in my home allowed me time to avoid shortcuts in workmanship, so only time will tell. I suggest you ask the question again in twenty years. maintenance is the key now including air filters, cleaning of coils and replacing switches as they reach their end of service life.
Formerly I was licensed in the State of Texas Class B environmental and commercial allowing all of that to expire December 28, 2004. I'm 63 years of age now, employed outside of this industry and no longer have to climb into attics.
Finally I appreciate the interactions with your sales staff. They have proven themselves generous and knowledgeable. I would appreciate seeing an expansion of your services to include replacement parts.
Thanks for your inquiry, make it a great day and God bless The United States of America.Review by James
- Verified Buyer
Posted on
- Very satisfiedI'm very satisfied on the unit thank yall so much
Review by Justin
- Verified Buyer
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- Thank youThank you. The whole experience with HVAC Direct has been terrific!
Review by Christopher
- Verified Buyer
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- Everything was as statedEverything was as stated
Review by Tonya
- Verified Buyer
Posted on
- Good qualityThe products appear to be good quality. I am still waiting to have them installed in our new home. Service was good no issues. I have recommended your company to other people.
Review by Bob
- Verified Buyer
Posted on
- It was great!It was great!
Review by Ronald
- Verified Buyer
Posted on
- Positive ExperienceAll in all a positive experience. The furnace works well and installed very easy. Delivery was very quick. Customer service leaves a little to be desired as I had to call twice to get an email receipt. Turns out my name was spelled wrong and I did correct it below. I ended up having to send an email to customer service and they replied with a receipt. Also a little disappointing the warranty is limited as I installed myself. Small things that will not hold me back from buying from your company again.
Review by Jeff
- Verified Buyer
Posted on
- Product working wellThe product is working well so far. My only complaint is with R&L Carriers that delivered the unit. These clowns just dropped it. No phone call for a day to arrive. Or knock on the door or anything. My roommate was home but had no idea it was outside at the end of the drive. No one signed for it or had a chance to inspect it. I work in the LTL freight business. I know what there damage rate is. Not giving customers a chance to check for damage is unacceptable. Let alone then not calling.. or knocking.. it Sat outside for hours before it was noticed. It could have easily been stolen.. also unacceptable. When I bought it the video said they would call and set up a day and time window.. they just didn't care.. absolutely ridiculous.
Review by Patrick
- Verified Buyer
Posted on
- GreatEverything is great thanks .
Review by Neil
- Verified Buyer
Posted on
- Pleased with the furnaceI was very pleased with the furnace I purchased from you. I installed it myself and everything went flawlessly. Jeff tried to reach out to me about purchasing a roof jack to go with the furnace but I was unable to access my email in time and the furnace shipped before I was able to contact him. His advice was spot on and I ended up needing to source one locally to finish the install and it was significantly more expensive than it would have been through your company. I really appreciated his attempt to contact me and save me the inconvenience. I believe that type of follow through and service is very rare these days and it reflects well on your commitment to customer service. I would recommend your company very highly to anyone in need of HVAC components.
Review by Pat
- Verified Buyer
Posted on
- Thanksthanks it all worked perfectly an its up an running great
Review by George
- Verified Buyer
Posted on
- Works very wellMobile home furnace. The furnace works very well and was easy to install. Buying from HVAC Direct saved me $500 dollars. A local mobile home supply store wanted about $2000 for the same furnace. Thank you for this purchase.
Review by Jan
- Verified Buyer
Posted on
- Satisfied 100%The first delivery was very unsettling the furnace arrived damaged but you costumer service were quick to get a replacement out and this one worked perfectly. Thank you we are satisfied 100%.
Review by Tanya
- Verified Buyer
Posted on
- No complaintsThe unit was installed in a home that we sold. I have not heard anything from the current owner.
Review by Nikki
- Verified Buyer
Posted on
- fineeverything is fine
Review by walter
- Verified Buyer
Posted on
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