Toggle Nav
Search
Shopping Cart itemsitem

1-800-397-1392

Today's Hours 8am - 11pm est

Reviews for 3.5 Ton 14.3 SEER2 R32 Air Conditioner with Horizontal 21" Cased Coil

Customer Reviews

Items 1 to 10 of 90 total

Page
Show per page
  1. Great project for a great price
    Purchased a line set for a split unit install. Delivered on time at a great price

    Review by Bruce

    - Verified Buyer

    Posted on

  2. Works Good but limited features and a little quirky.
    Paired with the MrCool UHP18036-O and UAH18036-O HA/HB wiring. Our last Heat pump was Single stage Goodman, with an very basic Digital thermostat. This thermostat and the heat pump do a good job making the house more comfortable. The thermostat has required some tinkering with the service menu. I've changed the following: Follow Me On, Fan Auto, Constant Fan Off. I also changed the Temp Comp - Cool to 2, as I think that starts the ramp down sooner as it approaches the set point. I also don't have auto heat/cool and just manually do the switch from heating to cooling. I've also set enhanced defrosting on to combat the recent ice storm(I do have it 4-6" risers).. The weird part is the thermostat sometimes overshoots the set point(based on its own readings). It is mostly limited to about a degree. I'm learning to just not watch it, as the house feels better as a whole. Only about a month and a half of ownership, so far. The Thermostat is rather basic and overpriced, but it still is the best option for a communicating setup, that I've found. I hope, in the end, that using an HA/HB setup with this thermostat will improve comfort and energy savings but it will take a lot longer to figure that out, with my sample size of 1.

    Review by NCHomeOwner

    - Verified Buyer

    Posted on

  3. Works just fine, it could do so much more
    Im using the ACQI Smart thermostat on a MR. Cool Universal Heat Pump, because MR Cool does not offer a WIFI HA/HB Communicating thermostat. All these units are the same, a Madeia with their brand logo on them. Thermostat works just fine, easy to install and setup. Temperature reading is accurate and connects to WIFI Just fine. It only allows one connection at a time via WIFI. There are some service parameters to adjust, but I cant find anyone in ACQI engineering that understands the settings, which would help optimize the system. As stated, it works just fine. There is some much performance information available with these heat pumps. It’s a shame someone is not providing a thermostat that would offer that.

    Review by Not Many Choices in the HA/HB world

    - Verified Buyer

    Posted on

  4. Limited features
    I had previously used a Nest thermostat to control my variable speed inverter heat pump, but that only controls it by 24v connections which lack optimized control of fan and compressor. Switched to this new thermostat to have full control via its communication connection. The problem is I gained some features but lost others. Example features I don’t have with those new ACIQ thermostat is settings to control the temperature at which the aux heat turns on, the ability to run aux heat and heat pump at the same time, set points for my dehumidifier , as well as a good scheduling system. It’s very barebones compared to a nest or Ecobee thermostat , but it’s required to use the communication interface for varying the output of the fan and heating.

    Review by Darin

    - Verified Buyer

    Posted on

  5. All ok except for app
    Purchased to use with a Senville ducted heat pump. Works just fine, seems to support all the features of the Senville. Only issue is that the app almost always disconnects from the thermostat. It is 3 extra clicks to reconnect, and so far that has always worked. Same issue android and apple. Using with the HA/HB terminals. Hope they resolve the app issue, asni will need another one here in a few months.

    Review by Rob

    - Verified Buyer

    Posted on

  6. Its Great !!
    I received myACiQ smart thermostat, and it was an easy install just hooked up my HA and HB wires and I was all set. thank you to the people that. HVacDirect !!

    Review by Eddy

    - Verified Buyer

    Posted on

  7. ACiQ TL04-1 Smart Thermostat
    We have an ACIQ ducted system with a Floor unit installed. The thermostat came with the system was not WIFI compatible. We installed the ACIQ smart thermostat with WIFI and HA/HB compatible. There were two minor issues on installation. With HA/HB setup will require R & C wires installed for powering the unit. Installation guide will say this in start up section. The other issue is all HVAC systems,(ours were ducted unit and floor unit will need to be in same mode,(heating, cooling, etc.) or the thermostat will flash a communication error. Once we figured this out, everything worked great.

    Review by ACIQ WIFI Thermostat

    - Verified Buyer

    Posted on

  8. Excellent
    Looks great, super-fast and easy setup

    Review by Bob T

    - Verified Buyer

    Posted on

  9. These things blow away the stock ACiQ thermostats!
    Finally! A thermostat that matches the capabilities of the ACiQ heatpumps and air conditioners they are paired with. I replaced my KJR-120N "smart" thermostats that look like they are left over from the early 2000's with these beauties and could not be happier. For one thing, the temperature is accurate right out of the box. The color touch screen user interface is intuitive, setup is simple, and ease of use could not be any friendlier. WiFi setup was a breeze too - all at a decent price point. The modern design fits in contemporary décor, and "pop-in" bracket made mounting to the wall simple. Printed instruction manual was not needed, but nice to have and accurate.

    Review by Henry

    - Verified Buyer

    Posted on

  10. Great addition to my ACIQ mini splits
    I put these on my 3 ton and 4 ton units. They are awesome. The thermostats that come with the system are adequate but look 20 years old and have similar functionality. These are updated, sharp looking and nice and small. They communicate on HA and HB just like the factory thermostats running my units as efficiently as possible.

    Review by Randy

    - Verified Buyer

    Posted on

  11. Great product
    Everything from the beginning to the end was a great experience and even a better unit. The only thing I'd like to suggest is to put stickers on the shipping box and on the A-Coil itself to indicate that the R-32 sensor is locate inside the A-Coil box.

    Review by Ed

    - Verified Buyer

    Posted on

  12. Goodman Condenser
    The condenser is VERY noisy.
    1. A compressor sound blanket would have helped a lot. I would have gladly paid $100 for the add.
    2. There's a small section of low pressure pipe that's not insulated causing condensation leaking inside the condenser.

    Review by Boyd A. Lott

    - Verified Buyer

    Posted on

  13. internet ac
    great service and great shipping,no damage on six units.

    Review by ort

    - Verified Buyer

    Posted on

  14. Good product
    Straight forward connections and assembly. Works as it should.

    Review by Fixit

    - Verified Buyer

    Posted on

  15. System arrived in a short time. Good communication between sales, delivery folks and ourselves. Furnace had damage on one side that we didn't see until we removed all items from pallet. Damage was cosmetic so we accepted a rebate and kept the furnace vs
    The brand names for the components are new to this area so our hvac tech wasn't completely familiar with the low voltage connections between the furnace, heatpump and the t stat but the technical assistance guy walked us right through everything and answer all of our questions. System is so quiet , we barely hear it running. Heating right now but expect the air conditioning to work just as well.

    Review by Fixit

    - Verified Buyer

    Posted on

  16. 5 star
    Great experience! Forever a customer now.

    Review by R. Hawkins

    - Verified Buyer

    Posted on

  17. Awesome
    Outside ac condenser went out. Found replacement on there website ordered was here the next day and works flawless would definitely buy from them again.

    Review by John

    - Verified Buyer

    Posted on

  18. Great product
    Great product, great price, great service.

    Review by Dave

    - Verified Buyer

    Posted on

  19. very pleased with your service
    I am very pleased with your service. It's always very quick and efficient. However I was not pleased with the Goodman product my company last received. After installing the unit for the costumer the compressor did not work. It has caused a lot of turmoil with the customer and many unpaid labor hours for my company.

    Review by Roy

    - Verified Buyer

    Posted on

  20. Great
    Everything was GREAT! Price, shipping, etc.



    I’ll be telling everybody

    Review by Paul

    - Verified Buyer

    Posted on

  21. HVAC is number #!
    Excellent service, prompt delivery and the system works great. I have already recommended HVAC Direct to my friends that are looking to upgrade.

    Review by Phil

    - Verified Buyer

    Posted on

  22. Great experience
    it was a great experience I really enjoyed it to buy from you guys thanks for all your help everything was like the way we expected thanks again

    Review by Aron

    - Verified Buyer

    Posted on

  23. A/C
    Best condenser for the money

    Review by Ron

    - Verified Buyer

    Posted on

  24. Save money
    I'm glad we found hvacdirect.com, we ended up saving $$ because of them. Much better price than relying on the installer.

    Review by Micharl

    - Verified Buyer

    Posted on

  25. No complaints
    Everything went as planned, delivered quickly, hooked up easy, and could the house as planned. Great service and I have no complaints. I believe it is the 3rd or 4th unit I have purchased through HVAC Direct

    Review by Randy

    - Verified Buyer

    Posted on

  26. Going to be ordering many more
    We just ordered three AC systems from your site and everything arrived in a timely manner.
    Your pricing is fair.

    Your salesmen and support staff are doing a great job. I know you are dealing with some supply chain issues which prompted your sales guy to reach out to me and suggest another brand that was available.

    I know sometimes some negative comments are good to give you something to work on but for now; you guys seem to have a good process in place.

    We're going to be ordering many more AC systems from you guys in the coming months. Keep up the good work.

    Review by Charles

    - Verified Buyer

    Posted on

  27. Well done
    I congratulate your logistic and delivery crew for great communication ahead of delivery.

    They were on time , efficient and courteous.

    The product arrived very well packaged without any blemish, dent it scratch.

    Well done!

    Review by Vivien

    - Verified Buyer

    Posted on

  28. Pleased
    Equipment was delivered within a reasonable timeframe and in good condition.

    I am pleased with the quality of the unit(s) and they are performing as anticipated.

    Very positive experience to have ordered from HVAC Direct.

    Review by Greg

    - Verified Buyer

    Posted on

  29. All good
    All good feedback on the products I received from HVAC Direct, everything arrived in good shape, installation went good, & the new A/C is working great! Thanks again!

    Review by Stephen

    - Verified Buyer

    Posted on

  30. great service
    good product delivery was 2 days earlier than expected.

    Review by Steve

    - Verified Buyer

    Posted on

  31. Good product for a decent price.
    Good product for a decent price. Glad to be able to purchase these over the counter.

    Review by Greg

    - Verified Buyer

    Posted on

  32. A1
    everything was A1. Product is good, delivery on time. No complaints whatsoever.

    Review by Milan

    - Verified Buyer

    Posted on

  33. Phone
    Excellent service on the phone and working with me to find the proper unit. Fast delivery. Overall very easy to work with

    Review by Great customer service

    - Verified Buyer

    Posted on

  34. Went well
    Thank you delivery went well and equipment.

    Review by Minerva

    - Verified Buyer

    Posted on

  35. Perfect
    Products arrived in perfect condition and exactly what was ordered. Thank you for the quality experience

    Review by Anthony

    - Verified Buyer

    Posted on

  36. Great service!!
    Easy company to work with. Quality product and fast delivery.

    Review by Esco

    - Verified Buyer

    Posted on

  37. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  38. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  39. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  40. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  41. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  42. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  43. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  44. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  45. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  46. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  47. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  48. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  49. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  50. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  51. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  52. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  53. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  54. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  55. A plus
    A plus very satisfied thanks

    Review by Brian

    - Verified Buyer

    Posted on

  56. Very Pleased
    Pleased with HVAVdirect's service and support. The lift gate service seems like a $35 bogus charge. Other than that, delivery was 3 business days from OH to MD. Equipment looked great and had recent mfgr date stamps. Equipment installed well with no issues. I would buy from HVACdirect again.

    Review by Nick

    - Verified Buyer

    Posted on

  57. Keeping up good in Arizona Heat
    Nice and Quit

    Review by Paul

    - Verified Buyer

    Posted on

  58. Quick and easy
    HVAC was quick and easy to work with.

    Product arrived in tack and it is working great!!

    Review by Nana

    - Verified Buyer

    Posted on

  59. Great
    Everything came as planned and we appreciate the experience of your people through the ordering and shipping. We have installed the air conditioner and evaporator and everything works great. We have already applied for the 10 year warranty. If we need anything in the future we will be contacting HVAC DIRECT.

    Review by Larry

    - Verified Buyer

    Posted on

  60. Excellent customer service
    We have received the order and appreciate the excellent customer service provided regarding the delivery. The system has not yet been installed; however, we are hopeful for a successful installation.

    Review by Eddie

    - Verified Buyer

    Posted on

  61. I chatted with a live person and he was very good gave me many answers to my questions his name is Benjamin
    Haven’t bought it yet just going out there and doing some research to see what’s the best

    Review by Eugenia

    - Verified Buyer

    Posted on

  62. Great
    Great service and product..will order again soon..

    Review by Ernest

    - Verified Buyer

    Posted on

  63. all good
    all good

    Review by bernardo

    - Verified Buyer

    Posted on

  64. Works great
    Everything arrived in good order, which is rare these days.
    It was installed this morning and works great.

    Review by Thomas

    - Verified Buyer

    Posted on

  65. Goodman Poor Reliability and Performance
    A Goodman "4-ton" 14 SEER was installed in our new house. It cannot keep up with Phoenix summer heat. Specs show it only puts out 3.5 tons. Our experience is that it can only maintain 82° up to 116° ambient. The capacitor has gone out twice in four years. Our previous house has a Trane that was still going after 25 years with no trouble.

    Review by HotnPhoenix

    - Verified Buyer

    Posted on

  66. It was great!
    It was great!

    Review by David

    - Verified Buyer

    Posted on

  67. Great
    It was great! And the registration went smoothly!

    Review by Victoria

    - Verified Buyer

    Posted on

  68. Exceeded my expectations
    I purchased a Goodman 3 tn. AC unit from you.

    I have listed my comments below:

    The sales support person was very helpful. He asked questions that I had not thought of. This resulted in an order that exactly satisfied my requirements. I have a split system that I was replacing only the AC section and retaining the gas furnace section. He made sure that we had the correct measurements for the condenser/coil pack. This saved me from having to return and replace components.
    As promised the order was shipped the next business day, with a tracking number and carrier information.
    My order arrived on schedule with no damage, and correct as per the order. Everything fit perfectly. The carrier who delivered, unloaded and placed the order in my garage.
    HVACDIRECT exceeded my expectations. My contact was very knowledgeable, patient, and enjoyable to work with. I will soon be requiring another AC unit and I plan to purchase from HVACDirect.

    Review by Jerry

    - Verified Buyer

    Posted on

  69. Love it
    I purchased a Goodman HVAC system, and I love it! It is very quiet—don’t even know that it is running plus the price was great as well! With the upcoming very hot and humid weather, I’m happy that I made my purchase when I did. Thanks so much!

    Review by Bethany

    - Verified Buyer

    Posted on

  70. Extremely Satisfied
    We purchased a 3 ton Goodman air conditioner set and my husband and I are extremely satisfied with it! It’s lowered our energy bill, and it keeps us nice and cool! Thank you!

    Review by Mary

    - Verified Buyer

    Posted on

  71. It was great!
    It was great!

    Review by Brennan

    - Verified Buyer

    Posted on

  72. Good Units
    AC Installers hate Goodman because of the low price. I self installed a Goodman 2 years ago and it is still blowing 47 degree air at the registers.

    Review by BK

    - Verified Buyer

    Posted on

  73. Excellent cooling
    This unit replaced our original home installed system. It is as you would hope much better at keeping the house more comfortable. Waiting to see how this unit compares in operating cost compared to last years equivalent.

    Review by Jon

    - Verified Buyer

    Posted on

  74. Great
    It was great!

    Review by Joey

    - Verified Buyer

    Posted on

  75. Quality system at a very reasonable price
    The system is very quiet. I haven't had it very long but it appears to do the job. Compared to other manufacturers prices it was a very good value.

    Review by Rebecca

    - Verified Buyer

    Posted on

  76. Thank you
    The unit is installed and we are enjoying the product you sold us.

    Thanks for your help and support.

    Review by Tibor

    - Verified Buyer

    Posted on

  77. Fantastic
    Everything was fantastic.

    Review by Patrick

    - Verified Buyer

    Posted on

  78. Extremely Satisfied
    We are extremely satisfied! The new Goodman air conditioner is working perfectly. It is super quiet too. Your delivery was very quick. Unfortunately this order included a condensing unit that had some damage, but again you folks excelled. A replacement unit was sent quickly and the folks I worked with were very nice.

    Review by Reinhard

    - Verified Buyer

    Posted on

  79. Extremely Happy
    I am extremely happy with AC system I purchased from you. The ordering process was easy and I received excellent customer service. The products arrived in good condition and I was able to install them with no issues. I’m glad your company sells to individuals and not just hvac companies.

    Review by Adam

    - Verified Buyer

    Posted on

  80. Fine
    everything is fine. Arrived early. That was great. Thanks

    Review by Ed

    - Verified Buyer

    Posted on

  81. excellent
    very good,......excellent

    Review by ruben

    - Verified Buyer

    Posted on

  82. Nice Cooling Power
    We are happy with the cooling power of this unit. Ready for the heat of the GA summer

    Review by jwsybe

    - Verified Buyer

    Posted on

  83. Phenomenal
    I had a phenomenal experience with HVAC Direct. Price was great, shipping was quick, and my new air conditioner works very well. I have zero complaints about the process whatsoever and I’ll definitely be using HVAC Direct for my upcoming new home build.

    Thank you for a super experience. I like being treated like gold.

    Review by Jaret

    - Verified Buyer

    Posted on

  84. capacitor
    only less than 3 years and capacitor fail

    Review by negro68

    - Verified Buyer

    Posted on

  85. Performing well
    Our equipment is performing well and we hope to remain satisfied with our purchase.

    Review by John

    - Verified Buyer

    Posted on

  86. So for so good
    Great system so for only had a couple of months

    Review by Lo

    - Verified Buyer

    Posted on

  87. We’d recommend your company
    We have nothing but good feedback. Prompt courteous service and product is well worth cost. We’d recommend your company.

    Review by David

    - Verified Buyer

    Posted on

  88. Great service
    Great product great price great service

    Review by Brad

    - Verified Buyer

    Posted on

  89. Made things right
    Things don't always go perfectly, but thanks to you, hvacdirect, made things right.


    It's a nice feeling to know you guys have my back.

    Review by Dennis

    - Verified Buyer

    Posted on

  90. Quality parts and support
    online support was fantastic. Always a prompt reply to my questions. Quality of parts great!

    Review by Jeffrey

    - Verified Buyer

    Posted on

Items 1 to 10 of 90 total

Page
Show per page
blockboard tech