Very good job in a quick manner, very efficient. Thank you Micheal and your crew, I will use this company again.
Review byRosanna - Source: Goodman Manufacturing
- Verified Buyer
Posted on
Works Good but limited features and a little quirky.
Paired with the MrCool UHP18036-O and UAH18036-O HA/HB wiring. Our last Heat pump was Single stage Goodman, with an very basic Digital thermostat. This thermostat and the heat pump do a good job making the house more comfortable. The thermostat has required some tinkering with the service menu. I've changed the following: Follow Me On, Fan Auto, Constant Fan Off. I also changed the Temp Comp - Cool to 2, as I think that starts the ramp down sooner as it approaches the set point. I also don't have auto heat/cool and just manually do the switch from heating to cooling. I've also set enhanced defrosting on to combat the recent ice storm(I do have it 4-6" risers).. The weird part is the thermostat sometimes overshoots the set point(based on its own readings). It is mostly limited to about a degree. I'm learning to just not watch it, as the house feels better as a whole. Only about a month and a half of ownership, so far. The Thermostat is rather basic and overpriced, but it still is the best option for a communicating setup, that I've found. I hope, in the end, that using an HA/HB setup with this thermostat will improve comfort and energy savings but it will take a lot longer to figure that out, with my sample size of 1.
Im using the ACQI Smart thermostat on a MR. Cool Universal Heat Pump, because MR Cool does not offer a WIFI HA/HB Communicating thermostat. All these units are the same, a Madeia with their brand logo on them. Thermostat works just fine, easy to install and setup. Temperature reading is accurate and connects to WIFI Just fine. It only allows one connection at a time via WIFI. There are some service parameters to adjust, but I cant find anyone in ACQI engineering that understands the settings, which would help optimize the system. As stated, it works just fine. There is some much performance information available with these heat pumps. It’s a shame someone is not providing a thermostat that would offer that.
Review byNot Many Choices in the HA/HB world
- Verified Buyer
Posted on
Limited features
I had previously used a Nest thermostat to control my variable speed inverter heat pump, but that only controls it by 24v connections which lack optimized control of fan and compressor. Switched to this new thermostat to have full control via its communication connection. The problem is I gained some features but lost others. Example features I don’t have with those new ACIQ thermostat is settings to control the temperature at which the aux heat turns on, the ability to run aux heat and heat pump at the same time, set points for my dehumidifier , as well as a good scheduling system. It’s very barebones compared to a nest or Ecobee thermostat , but it’s required to use the communication interface for varying the output of the fan and heating.
Review byDarin
- Verified Buyer
Posted on
All ok except for app
Purchased to use with a Senville ducted heat pump. Works just fine, seems to support all the features of the Senville. Only issue is that the app almost always disconnects from the thermostat. It is 3 extra clicks to reconnect, and so far that has always worked. Same issue android and apple. Using with the HA/HB terminals. Hope they resolve the app issue, asni will need another one here in a few months.
Review byRob
- Verified Buyer
Posted on
Its Great !!
I received myACiQ smart thermostat, and it was an easy install just hooked up my HA and HB wires and I was all set. thank you to the people that. HVacDirect !!
Replaced system and loved my light bill my humidity level and quierness recommend system for your home
Review byMrreyna - Source: Goodman Manufacturing
- Verified Buyer
Posted on
New air
Great product, fast installation
Review bySource: Goodman Manufacturing
- Verified Buyer
Posted on
Excellent
Excellent product and service
Review bySusan M - Source: Goodman Manufacturing
- Verified Buyer
Posted on
ACiQ TL04-1 Smart Thermostat
We have an ACIQ ducted system with a Floor unit installed. The thermostat came with the system was not WIFI compatible. We installed the ACIQ smart thermostat with WIFI and HA/HB compatible. There were two minor issues on installation. With HA/HB setup will require R & C wires installed for powering the unit. Installation guide will say this in start up section. The other issue is all HVAC systems,(ours were ducted unit and floor unit will need to be in same mode,(heating, cooling, etc.) or the thermostat will flash a communication error. Once we figured this out, everything worked great.
Review byACIQ WIFI Thermostat
- Verified Buyer
Posted on
Furnace and AC
The installation was great and the installers were very informative
Review byLarry and Mia - Source: Goodman Manufacturing
- Verified Buyer
Posted on
Great company
Very fast and efficient service. They took care of all my HVAC needs.
Review byFather John - Source: Goodman Manufacturing
- Verified Buyer
Posted on
Excellence at it's best
Love the quietness and the efficiency, couldn't of done better.
Review bySource: Goodman Manufacturing
- Verified Buyer
Posted on
USA Made
Use Goodman, a great product and warranty.
Review bySource: Goodman Manufacturing
- Verified Buyer
Posted on
Excellent
Looks great, super-fast and easy setup
Review byBob T
- Verified Buyer
Posted on
These things blow away the stock ACiQ thermostats!
Finally! A thermostat that matches the capabilities of the ACiQ heatpumps and air conditioners they are paired with. I replaced my KJR-120N "smart" thermostats that look like they are left over from the early 2000's with these beauties and could not be happier. For one thing, the temperature is accurate right out of the box. The color touch screen user interface is intuitive, setup is simple, and ease of use could not be any friendlier. WiFi setup was a breeze too - all at a decent price point. The modern design fits in contemporary décor, and "pop-in" bracket made mounting to the wall simple. Printed instruction manual was not needed, but nice to have and accurate.
Review byHenry
- Verified Buyer
Posted on
Good A/C
New A/C has performed well since the installation.
Review byGuess Who - Source: Goodman Manufacturing
Review byOscar Valdes - Source: Goodman Manufacturing
- Verified Buyer
Posted on
Goodman
I am pleased.
Review byD Edwards - Source: Goodman Manufacturing
- Verified Buyer
Posted on
Great system
Works great
Review byLisaKy - Source: Goodman Manufacturing
- Verified Buyer
Posted on
Goodman A.C. parts
Although the unit works great i feel that i was overcharged for the unit by the install company.
Review byC Bryla - Source: Goodman Manufacturing
- Verified Buyer
Posted on
Professional, on time, quality product and instal.
Satisfied!
Review byJ Geay - Source: Goodman Manufacturing
- Verified Buyer
Posted on
New Home
Great product
Review byRichardS - Source: Goodman Manufacturing
- Verified Buyer
Posted on
Great addition to my ACIQ mini splits
I put these on my 3 ton and 4 ton units. They are awesome. The thermostats that come with the system are adequate but look 20 years old and have similar functionality. These are updated, sharp looking and nice and small. They communicate on HA and HB just like the factory thermostats running my units as efficiently as possible.
Review byRandy
- Verified Buyer
Posted on
Very good .
They work to replaced the A/C unit , they make a very good job
Review bySource: Goodman Manufacturing
- Verified Buyer
Posted on
AC
I just started using the AC it seems to be working fine.
Everything from the beginning to the end was a great experience and even a better unit. The only thing I'd like to suggest is to put stickers on the shipping box and on the A-Coil itself to indicate that the R-32 sensor is locate inside the A-Coil box.
Review byEd
- Verified Buyer
Posted on
Excellent Quality
This unit works great at a reasonable cost
Review byKPete - Source: Goodman Manufacturing
- Verified Buyer
Posted on
New Goodman System
So far, everything is working as expected, quiet and efficient. Installation was top-notch.
The condenser is VERY noisy.
1. A compressor sound blanket would have helped a lot. I would have gladly paid $100 for the add.
2. There's a small section of low pressure pipe that's not insulated causing condensation leaking inside the condenser.
Review byBoyd A. Lott
- Verified Buyer
Posted on
New unit
Awesome unit
Review byAnelise - Source: Goodman Manufacturing
- Verified Buyer
Posted on
New unit
Awesome unit
Review byAnelise - Source: Goodman Manufacturing
- Verified Buyer
Posted on
Beyond Pleased
Beyond pleased with the WHOLE experience
Review byZeivel Family - Source: Goodman Manufacturing
- Verified Buyer
Posted on
internet ac
great service and great shipping,no damage on six units.
Review byort
- Verified Buyer
Posted on
Good product
Straight forward connections and assembly. Works as it should.
Review byFixit
- Verified Buyer
Posted on
System arrived in a short time. Good communication between sales, delivery folks and ourselves. Furnace had damage on one side that we didn't see until we removed all items from pallet. Damage was cosmetic so we accepted a rebate and kept the furnace vs
The brand names for the components are new to this area so our hvac tech wasn't completely familiar with the low voltage connections between the furnace, heatpump and the t stat but the technical assistance guy walked us right through everything and answer all of our questions. System is so quiet , we barely hear it running. Heating right now but expect the air conditioning to work just as well.
Outside ac condenser went out. Found replacement on there website ordered was here the next day and works flawless would definitely buy from them again.
I am very pleased with your service. It's always very quick and efficient. However I was not pleased with the Goodman product my company last received. After installing the unit for the costumer the compressor did not work. It has caused a lot of turmoil with the customer and many unpaid labor hours for my company.
Review byRoy
- Verified Buyer
Posted on
Very affordable and pretty efficient
I am happy with my decision and purchase of the Goodman Condenser and Gas Heater.
Review byStevenM - Source: Goodman Manufacturing
- Verified Buyer
Posted on
New Condenser
I replaced my second unit with the same brand - Goodman
Review bythe8312 - Source: Goodman Manufacturing
- Verified Buyer
Posted on
Great
Everything was GREAT! Price, shipping, etc.
I’ll be telling everybody
Review byPaul
- Verified Buyer
Posted on
OUTSTANDING SERVICE
Excellent features, Quiet efficient.
Review bytaura - Source: Goodman Manufacturing
- Verified Buyer
Posted on
HVAC is number #!
Excellent service, prompt delivery and the system works great. I have already recommended HVAC Direct to my friends that are looking to upgrade.
Review byPhil
- Verified Buyer
Posted on
GOOD REPLACEMENT UNIT
VERY QUIET DURING OPERATION
Review byROD n REEL - Source: Goodman Manufacturing
it was a great experience I really enjoyed it to buy from you guys thanks for all your help everything was like the way we expected thanks again
Review byAron
- Verified Buyer
Posted on
A/C
Best condenser for the money
Review byRon
- Verified Buyer
Posted on
Save money
I'm glad we found hvacdirect.com, we ended up saving $$ because of them. Much better price than relying on the installer.
Review byMicharl
- Verified Buyer
Posted on
No complaints
Everything went as planned, delivered quickly, hooked up easy, and could the house as planned. Great service and I have no complaints. I believe it is the 3rd or 4th unit I have purchased through HVAC Direct
Review byRandy
- Verified Buyer
Posted on
Going to be ordering many more
We just ordered three AC systems from your site and everything arrived in a timely manner.
Your pricing is fair.
Your salesmen and support staff are doing a great job. I know you are dealing with some supply chain issues which prompted your sales guy to reach out to me and suggest another brand that was available.
I know sometimes some negative comments are good to give you something to work on but for now; you guys seem to have a good process in place.
We're going to be ordering many more AC systems from you guys in the coming months. Keep up the good work.
Review byCharles
- Verified Buyer
Posted on
Well done
I congratulate your logistic and delivery crew for great communication ahead of delivery.
They were on time , efficient and courteous.
The product arrived very well packaged without any blemish, dent it scratch.
Well done!
Review byVivien
- Verified Buyer
Posted on
great efficiency
i love my unit
Review byjoe2222 - Source: Goodman Manufacturing
- Verified Buyer
Posted on
Awesome!!!
Just upgraded my AC and glad I did. New system is very quiet and cools quickly. Thanks!
Review byPlant Doctor - Source: Goodman Manufacturing
- Verified Buyer
Posted on
Pleased
Equipment was delivered within a reasonable timeframe and in good condition.
I am pleased with the quality of the unit(s) and they are performing as anticipated.
Very positive experience to have ordered from HVAC Direct.
Review byGreg
- Verified Buyer
Posted on
All good
All good feedback on the products I received from HVAC Direct, everything arrived in good shape, installation went good, & the new A/C is working great! Thanks again!
Review byStephen
- Verified Buyer
Posted on
great service
good product delivery was 2 days earlier than expected.
Review bySteve
- Verified Buyer
Posted on
Good product for a decent price.
Good product for a decent price. Glad to be able to purchase these over the counter.
Review byGreg
- Verified Buyer
Posted on
A1
everything was A1. Product is good, delivery on time. No complaints whatsoever.
Review byMilan
- Verified Buyer
Posted on
Phone
Excellent service on the phone and working with me to find the proper unit. Fast delivery. Overall very easy to work with
Review byGreat customer service
- Verified Buyer
Posted on
Great product! Met expectations
So glad we purchased this a/c unit...works good! Immediate positive results.
Review byMemyself - Source: Goodman Manufacturing
- Verified Buyer
Posted on
Went well
Thank you delivery went well and equipment.
Review byMinerva
- Verified Buyer
Posted on
Perfect
Products arrived in perfect condition and exactly what was ordered. Thank you for the quality experience
Review byAnthony
- Verified Buyer
Posted on
Great service!!
Easy company to work with. Quality product and fast delivery.
Review byEsco
- Verified Buyer
Posted on
Good equipment my Last Goodman lasted 26 years
Have had new one for a couple days excellent
Review byKurt64 - Source: Goodman Manufacturing
- Verified Buyer
Posted on
We are cool again!
This Goodman AC unit is battling against the 110 degree Phoenix heat, and winning! It is so nice to feel cool in our house again.
Review byGEZucker - Source: Goodman Manufacturing
- Verified Buyer
Posted on
Satisfied
So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
as needed. Will use you again if needed.
Review byDelores
- Verified Buyer
Posted on
Satisfied
So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
as needed. Will use you again if needed.
Review byDelores
- Verified Buyer
Posted on
Satisfied
So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
as needed. Will use you again if needed.
Review byDelores
- Verified Buyer
Posted on
Satisfied
So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
as needed. Will use you again if needed.
Review byDelores
- Verified Buyer
Posted on
Satisfied
So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
as needed. Will use you again if needed.
Review byDelores
- Verified Buyer
Posted on
Satisfied
So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
as needed. Will use you again if needed.
Review byDelores
- Verified Buyer
Posted on
Delivered in 3 days
Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!
Review byKerry
- Verified Buyer
Posted on
Delivered in 3 days
Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!
Review byKerry
- Verified Buyer
Posted on
Delivered in 3 days
Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!
Review byKerry
- Verified Buyer
Posted on
Delivered in 3 days
Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!
Review byKerry
- Verified Buyer
Posted on
Delivered in 3 days
Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!
Review byKerry
- Verified Buyer
Posted on
Delivered in 3 days
Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!
Review byKerry
- Verified Buyer
Posted on
Smooth transaction
Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!
Review byRussell
- Verified Buyer
Posted on
Smooth transaction
Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!
Review byRussell
- Verified Buyer
Posted on
Smooth transaction
Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!
Review byRussell
- Verified Buyer
Posted on
Smooth transaction
Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!
Review byRussell
- Verified Buyer
Posted on
Smooth transaction
Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!
Review byRussell
- Verified Buyer
Posted on
Smooth transaction
Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!
Review byRussell
- Verified Buyer
Posted on
A plus
A plus very satisfied thanks
Review byBrian
- Verified Buyer
Posted on
Very Pleased
Pleased with HVAVdirect's service and support. The lift gate service seems like a $35 bogus charge. Other than that, delivery was 3 business days from OH to MD. Equipment looked great and had recent mfgr date stamps. Equipment installed well with no issues. I would buy from HVACdirect again.
Review byNick
- Verified Buyer
Posted on
Keeping up good in Arizona Heat
Nice and Quit
Review byPaul
- Verified Buyer
Posted on
Great, saved me in a bind!
Goodman unit saved me from 100+ degree temps here in the south
Review byErin J - Source: Goodman Manufacturing
- Verified Buyer
Posted on
Quick and easy
HVAC was quick and easy to work with.
Product arrived in tack and it is working great!!
Review byNana
- Verified Buyer
Posted on
Great
Everything came as planned and we appreciate the experience of your people through the ordering and shipping. We have installed the air conditioner and evaporator and everything works great. We have already applied for the 10 year warranty. If we need anything in the future we will be contacting HVAC DIRECT.
We have received the order and appreciate the excellent customer service provided regarding the delivery. The system has not yet been installed; however, we are hopeful for a successful installation.
Review byEddie
- Verified Buyer
Posted on
GREAT UNIT
HAS REALLY COOLED THINGS OFF AT THISLOCATION.
Review byBRASSN - Source: Goodman Manufacturing
- Verified Buyer
Posted on
I chatted with a live person and he was very good gave me many answers to my questions his name is Benjamin
Haven’t bought it yet just going out there and doing some research to see what’s the best
Review byEugenia
- Verified Buyer
Posted on
Great
Great service and product..will order again soon..
Review byErnest
- Verified Buyer
Posted on
US made quick delivery
Happy with unit
Review byTerryss - Source: Goodman Manufacturing
- Verified Buyer
Posted on
all good
all good
Review bybernardo
- Verified Buyer
Posted on
Works great
Everything arrived in good order, which is rare these days.
It was installed this morning and works great.
Review byThomas
- Verified Buyer
Posted on
Goodman Poor Reliability and Performance
A Goodman "4-ton" 14 SEER was installed in our new house. It cannot keep up with Phoenix summer heat. Specs show it only puts out 3.5 tons. Our experience is that it can only maintain 82° up to 116° ambient. The capacitor has gone out twice in four years. Our previous house has a Trane that was still going after 25 years with no trouble.
Review byHotnPhoenix
- Verified Buyer
Posted on
It was great!
It was great!
Review byDavid
- Verified Buyer
Posted on
Great
It was great! And the registration went smoothly!
Review byVictoria
- Verified Buyer
Posted on
excellent cooling
New construction home with Goodman AC condensers and gas furnace. AC is excellent. Haven't used the furnace yet.
Review byhbs1 - Source: Goodman Manufacturing
- Verified Buyer
Posted on
Exceeded my expectations
I purchased a Goodman 3 tn. AC unit from you.
I have listed my comments below:
The sales support person was very helpful. He asked questions that I had not thought of. This resulted in an order that exactly satisfied my requirements. I have a split system that I was replacing only the AC section and retaining the gas furnace section. He made sure that we had the correct measurements for the condenser/coil pack. This saved me from having to return and replace components.
As promised the order was shipped the next business day, with a tracking number and carrier information.
My order arrived on schedule with no damage, and correct as per the order. Everything fit perfectly. The carrier who delivered, unloaded and placed the order in my garage.
HVACDIRECT exceeded my expectations. My contact was very knowledgeable, patient, and enjoyable to work with. I will soon be requiring another AC unit and I plan to purchase from HVACDirect.
Review byJerry
- Verified Buyer
Posted on
Love it
I purchased a Goodman HVAC system, and I love it! It is very quiet—don’t even know that it is running plus the price was great as well! With the upcoming very hot and humid weather, I’m happy that I made my purchase when I did. Thanks so much!
Review byBethany
- Verified Buyer
Posted on
Extremely Satisfied
We purchased a 3 ton Goodman air conditioner set and my husband and I are extremely satisfied with it! It’s lowered our energy bill, and it keeps us nice and cool! Thank you!
Review byMary
- Verified Buyer
Posted on
Quick Cooler
This unit was installed quickly and began to cool immediately on a hot July day!
Thank you!
AC Installers hate Goodman because of the low price. I self installed a Goodman 2 years ago and it is still blowing 47 degree air at the registers.
Review byBK
- Verified Buyer
Posted on
Excellent cooling
This unit replaced our original home installed system. It is as you would hope much better at keeping the house more comfortable. Waiting to see how this unit compares in operating cost compared to last years equivalent.
Review byJon
- Verified Buyer
Posted on
Great
It was great!
Review byJoey
- Verified Buyer
Posted on
Quality system at a very reasonable price
The system is very quiet. I haven't had it very long but it appears to do the job. Compared to other manufacturers prices it was a very good value.
Review byRebecca
- Verified Buyer
Posted on
Thank you
The unit is installed and we are enjoying the product you sold us.
Thanks for your help and support.
Review byTibor
- Verified Buyer
Posted on
Fantastic
Everything was fantastic.
Review byPatrick
- Verified Buyer
Posted on
Extremely Satisfied
We are extremely satisfied! The new Goodman air conditioner is working perfectly. It is super quiet too. Your delivery was very quick. Unfortunately this order included a condensing unit that had some damage, but again you folks excelled. A replacement unit was sent quickly and the folks I worked with were very nice.
Review byReinhard
- Verified Buyer
Posted on
Extremely Happy
I am extremely happy with AC system I purchased from you. The ordering process was easy and I received excellent customer service. The products arrived in good condition and I was able to install them with no issues. I’m glad your company sells to individuals and not just hvac companies.
Review byAdam
- Verified Buyer
Posted on
Fine
everything is fine. Arrived early. That was great. Thanks
Review byEd
- Verified Buyer
Posted on
excellent
very good,......excellent
Review byruben
- Verified Buyer
Posted on
Nice Cooling Power
We are happy with the cooling power of this unit. Ready for the heat of the GA summer
Review byjwsybe
- Verified Buyer
Posted on
Quality products
Replacing a previous Goodman A/C which I was pleased with.
Review byMike23 - Source: Goodman Manufacturing
- Verified Buyer
Posted on
Phenomenal
I had a phenomenal experience with HVAC Direct. Price was great, shipping was quick, and my new air conditioner works very well. I have zero complaints about the process whatsoever and I’ll definitely be using HVAC Direct for my upcoming new home build.
Thank you for a super experience. I like being treated like gold.
Review byJaret
- Verified Buyer
Posted on
Awesome Cooling power
Really grateful I could get this installed and working immediate with such a great warranty!