I had some issue with my order but got contacted promptly to get it resolved quickly. The unit arrived as scheduled in a secured and safe box with multiple thick cardboard layers and a firm temporary wooden foundation on top of a pallet. I am happy with the unit so far.
Review byLucas
- Verified Buyer
Posted on
Good product, good price, works great. Thanks HVAC Direct.
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five stars!
Review byJeff
- Verified Buyer
Posted on
New 60,000 btu furnace
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My 21 year old furnace died in the middle of winter. Called on Friday and had a new 60,000 btu Aciq delivered to my garage in 4 days . Installed it the next day and it’s been doing great. Hopefully helps with the gas bill ????
Review byTR
- Verified Buyer
Posted on
Very impressed
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Received unit in 3 working days and I am totally satisfied with the unit and the company as a whole, I am planning to remove a FHA oil furnace in another building and will definitely be using your company again!
Review byJerryC
- Verified Buyer
Posted on
Aciq
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Quality
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I’ve sold carrier for years . And this furnace is exactly the same furnace except the name tag
Review byDicks refer
- Verified Buyer
Posted on
Decent unit
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Quality
80%
Service
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Been great so far, fairly simple install. Really happy with it so far. Only issues I had was that it came with the bear air filter housing and they didn't tell me that when I was chatting with them about my order. I ordered the housing separately and ended up with two. Also the flexible gas line I ordered in the install kit leaked badly, you could see a ridge down the flare. Not a big deal though all in all it was good. Got it in about a week, and installed it over the weekend. Efficiency seems great, got this unit to replace my 30 year old broken down furnace.
Review byJarrod
- Verified Buyer
Posted on
Works great
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Purchased a scratch and dent unit, it was dented as advertised when it arrived. Packaging for shipment to me was very well done. Preexisting damage was nothing that affected installation or operation. Has been working for a month now with no issues. Very satisfied.
Review byAlan
- Verified Buyer
Posted on
Easy to DIY install and quiet furnace
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I got the ACiQ natural gas upflow forced air 80,000 BTU model to replace a failed 20 year old Carrier in my home. I ordered Thursday late afternoon and got it on Monday morning in NJ. I paid for liftgate delivery; the driver brought the unit to my front door. The packaging was fantastic; there were no dents, scratches and damage. Accessories needed to install were all there inside the unit by the blower. The unit is much quieter and simpler design than the one it replaced. It should be easier to maintain. It has been working flawlessly for over a week now. Very happy with my purchase!
Review byParul
- Verified Buyer
Posted on
Looks Good
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Quality
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Service
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The furnace came promptly and it was packaged well so there was no damage. Looking it over, it seems to be good. I won't know how well it works as it is scheduled to be installed for the next heating season. I would buy here again.
Review byAJ
- Verified Buyer
Posted on
Gas furnace
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Quality
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Service
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I’ve had the unit for about 3 months now. Seems to be working great so far. Shipping was fast. No complaints with the unit.