The concerns the maker, not HVACDirect. Goodman's warranty has an absolute arbitration clause, clue #1 CYA and they would not their mistake with the homeowner direct. They will talk to your professional installer OR who sold the unit. Problem: The spy hole in the bottom panel is in the wrong place - Error codes are NOT visible unless the cover is removed, which the interlock switch prevents the unit from operating. The circuit bd placement or assembly error is not something the homeowner needs to spend $$ correcting. I have no respect for Goodman, and the 1 stars reflect upon them. Is it just my unit? That's why a class action would help but it is not legally allowed.
Review byCliffOnTheRoad
- Verified Buyer
Posted on
Too early to say
Price
60%
Quality
60%
Service
60%
had to replace coil condenser after only week installed
Review byJunior1 - Source: Goodman Manufacturing
- Verified Buyer
Posted on
great features
Price
100%
Quality
100%
Service
100%
great customer service and high quality parts!
Review bykev98 - Source: Goodman Manufacturing
- Verified Buyer
Posted on
Wow, Something is different.
Price
100%
Quality
100%
Service
100%
My unit works great. It is so quiet that I have to check to see if it is working.
Everything from the beginning to the end was a great experience and even a better unit. The only thing I'd like to suggest is to put stickers on the shipping box and on the A-Coil itself to indicate that the R-32 sensor is locate inside the A-Coil box.
