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Reviews for ACiQ 4 Ton 13.4 SEER2 96% AFUE 120,000 BTU Furnace and AC System - R32 Horizontal

Customer Reviews

Items 61 to 70 of 78 total

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  1. HVAC equipment
    Ordered furnace, ac coil, and condenser to match. Upon arrival all three items we're damaged, I refused shipment and took pictures. I contacted HVAC direct immediately and informed them of the situation. They sent out new equipment without any delay and the new shipment arrived quicker than the first. Second time around all HVAC equipment is in great condition. I have not finished installing yet, but I am impressed with the speed in which HVAC direct solved my shipping damage. I will be ordering more in the future because of their willingness to make a bad situation good!

    Review by Onion

    - Verified Buyer

    Posted on

  2. Happy happy customer
    This is a great company with great products. The owner of this company is an amazing man who cares deeply for people, and it shows with the way they do business. I highly recommend purchasing any and all HVAC equipment from HVACDIRECT.COM

    Review by Customer

    - Verified Buyer

    Posted on

  3. Air conditioner
    Very happy with it wish I got it sooner since now it’s cooling off

    Review by Dwight

    - Verified Buyer

    Posted on

  4. Fabulous
    The customer service was exceedingly exceptional the quality and the price were amazing really a great value you will not find any better people

    Review by Blitz

    - Verified Buyer

    Posted on

  5. Fine I guess.
    The unit cools our house well most of the time. Occasionally it shuts off on sweltering hot days. And sometimes the compressor hard starts several times before kicking on.

    Review by Qpc

    - Verified Buyer

    Posted on

  6. High-quality
    Great customer service when I ordered, super fast shipping, excellent quality, and price, with installation, I saved a minimum of,$3,000

    Review by Freebirdd2011@yahoo.com

    - Verified Buyer

    Posted on

  7. Impressed
    I called customer service just to see if the equipment could be picked up by me at the warehouse. James Nesbitt answered the call and verified customer pick up was an option then offered to help me buy the system that was the best fit for me, his help was very appreciated.

    Review by Todd

    - Verified Buyer

    Posted on

  8. Good american made.
    Being from Houston were they make them the quality is very good the dependable is very good overall I've had good luck over a 30 year investment in goodman products. Some give them a bad wrap but I would put them up against the big names any day.

    Review by Fisher

    - Verified Buyer

    Posted on

  9. Goodman refuses to fix
    The concerns the maker, not HVACDirect. Goodman's warranty has an absolute arbitration clause, clue #1 CYA and they would not their mistake with the homeowner direct. They will talk to your professional installer OR who sold the unit. Problem: The spy hole in the bottom panel is in the wrong place - Error codes are NOT visible unless the cover is removed, which the interlock switch prevents the unit from operating. The circuit bd placement or assembly error is not something the homeowner needs to spend $$ correcting. I have no respect for Goodman, and the 1 stars reflect upon them. Is it just my unit? That's why a class action would help but it is not legally allowed.

    Review by CliffOnTheRoad

    - Verified Buyer

    Posted on

  10. Great
    Everything was great. The price, the service. Everyone was so nice and helpful. I would definitely use again if needed.

    Review by James

    - Verified Buyer

    Posted on

  11. 2.5 ton condensing unit
    The unit is very quiet,looks good too,unit came with start assist installed already

    Review by Charles

    - Verified Buyer

    Posted on

  12. Furnace
    Ship quick showed up undamaged and works as it should

    Review by Dan

    - Verified Buyer

    Posted on

  13. Good
    Only problem it took me about three weeks to get it of course it was between the holly days

    Review by Jesus

    - Verified Buyer

    Posted on

  14. Goodman furnace
    Fairly easy install and it works like a champ so far

    Review by Guitar Harry

    - Verified Buyer

    Posted on

  15. Very good product for the price.
    Good customer service.

    Review by Nhutlan95

    - Verified Buyer

    Posted on

  16. Extremely loud
    Loud thud when the starts and stops. Don’t install near kids room or family room.

    Review by D

    - Verified Buyer

    Posted on

  17. very happy with my purchase
    it was delivered right away

    Review by kari

    - Verified Buyer

    Posted on

  18. Furnace
    Unit is not yet installed. Will be done later this year.
    Received the furnace before the expected delivery date. It came well packaged for shipping and arrived undamaged.

    Review by Rico

    - Verified Buyer

    Posted on

  19. Good quality
    It worked

    Review by Joe

    - Verified Buyer

    Posted on

  20. Good buy
    I check price they help me get the right equipment had installed very happy

    Review by Richard

    - Verified Buyer

    Posted on

  21. excellent unit for the price, value is apparent in the build
    arrived in good condition with additional parts as ordered, easy install and instructions were clear and helpful. Runs quieter than the Carrier that was replaced and keeps my home at a more steady temperature.

    Review by Invstrj

    - Verified Buyer

    Posted on

  22. Great AC Unit
    This unit was installed 7 1/2 years ago and has given me trouble free and excellent cooling. I couldn't be anymore satisfied.

    Review by Gary

    - Verified Buyer

    Posted on

  23. Very good
    The order process and delivery is very good.

    We haven’t installed the units yet, but the 2 previous units we purchased are working great.

    Review by Rodney

    - Verified Buyer

    Posted on

  24. best price
    does a great job cooling my house at the best price

    Review by larry

    - Verified Buyer

    Posted on

  25. Very pleased
    Perfect unit for my home.

    Review by Frank

    - Verified Buyer

    Posted on

  26. very noisey
    Like the unit . Had an old Goodman unit which was about 41 years old. Had to replace it. Bought a new Goodman GSX130301. It was installed on July 22. 2022. Very cold air. Just very noise.

    Review by Linda

    - Verified Buyer

    Posted on

  27. Very happy
    My nephew who is licensed installed it, the line set and coil, cools great, very happy. Quiet as well.

    Review by Michael

    - Verified Buyer

    Posted on

  28. Extremely pleased
    The product and customer service are above and beyond what I was expecting. I ordered the wrong product and they helped me with my mistake to get my order correct. Ben was awesome as well as the entire dock crew. I will order from here again.

    Review by WJA

    - Verified Buyer

    Posted on

  29. Thanks!
    I am enjoying the product as it is working very effectively, most of all being able to receive my merchandise so quickly was a plus. Thanks again!

    Review by Renita

    - Verified Buyer

    Posted on

  30. Excellent Heating
    Our new furnace is fantastic. It keeps our home warm efficiently, and we've noticed a decrease in our energy bills.

    Review by Carol

    - Verified Buyer

    Posted on

  31. Highly Recommend
    We've had our furnace for a year now, and we couldn't be happier with its performance.

    Review by Bob

    - Verified Buyer

    Posted on

  32. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  33. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  34. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  35. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  36. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  37. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  38. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  39. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  40. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  41. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  42. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  43. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  44. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  45. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  46. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  47. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  48. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  49. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  50. Awesome
    so far everything seems to be working really well as of now. Your service at HVACDirect.com is awesome you didn’t have the unit I ordered and upgraded me for free and I received it the same week I ordered it can’t say enough good about y’all and will recommend you to my friends and I personally will be a repeat customer. Thanks again

    Review by Allen

    - Verified Buyer

    Posted on

  51. happy with product
    I have had this product for about 3 weeks. Works very good. Happy with the GSX 130301 a/c unit. My old a/c unit was a Goodman it lasted 45 year old. My old unit was put in in 1977. That is why I bought another Goodman a/c unit.

    Review by sue

    - Verified Buyer

    Posted on

  52. Works Great
    The product works great, I enjoy shopping with you guys for any product and promote your business to others. Upon receiving their was a medium size dent on the sheet metal jacket, however everything works fine and I can mostly hide the dent. So no worries

    Review by Joe

    - Verified Buyer

    Posted on

  53. GREAT VALUE
    HAD A GOODMAN AT OLD HOUSE 10 YEARS NO PROBLEM IT WAS A NO BRAINER FOR NEW HOUSE!

    Review by MATT

    - Verified Buyer

    Posted on

  54. Works fine
    My old AC unit was 20 year old and wasn't cooling well. I went with the Goodman which had more competitive pricing than others

    Review by Zack

    - Verified Buyer

    Posted on

  55. our unit kicks AC!
    Great unit it really cranks and keeps the place comfortable. Best purchase we made for our newly aquire home!

    Review by Joe

    - Verified Buyer

    Posted on

  56. Great value for money
    I am very pleased with goodman price, quality and performance. Keep up the good work.

    Review by Avee

    - Verified Buyer

    Posted on

  57. Great product
    Great product, good price & good service. I always recommend it to my customer & my friend

    Review by Ron

    - Verified Buyer

    Posted on

  58. Works great
    We've just got our unit installed and so far it has run great and cools the house down quickly!

    Review by Ken

    - Verified Buyer

    Posted on

  59. Okay
    So far, so good

    Review by Jeff

    - Verified Buyer

    Posted on

  60. Highly recommend
    It seems in this age society is eager to gripe and complain about bad customer service, but really gives credit where credit is due.
    But in my case I must say the gentleman that that helped me with my condensing unit/EVAP coil order was most definitely one of the most professional and courteous C.S agents I've had in a long time.
    It was refreshing talking to someone that was intelligent and knew what they were talking about.
    He did not insult my intelligence by trying to upsell me. I will highly recommend your company and use your company when I need any of your products from here on out. They are exceptional products for the price.

    Review by Gregory

    - Verified Buyer

    Posted on

  61. Garbage
    Garbage unit, compressors DO NOT last. Goodman is no help, ruse customer service takes no responsibility whatsoever on their shoddy units like these. Buy ANY other company but avoid Goodman

    Review by Gixerman

    - Verified Buyer

    Posted on

  62. Pleased customer
    The Goodman condenser I got from you folks is installed and working great!

    I communicated with your place by the online chat a couple times before I ordered the unit and that went fine with that - Your staff gave a fast response to a couple questions I had.

    I got a prompt order confirmation right after I ordered - After a few days I got the shipping confirmation. I was easily able to track the shipping progress on that company's website. My driveway is a little tight which concerned me some about delivery. The delivery driver gave me a phone call when he arrived at the end of my driveway. I met him out on our main little country road with my pickup. He was a really nice guy - We transferred the A/C unit onto my truck and all went well. I got the unit delivered to my house in less than 10 days, like I was originally told by your staff.

    The unit was installed the next day, just in time to beat our early Minnesota heatwave and all is working well with it.

    All in all, I'm a pleased customer - Thanks Much!

    Review by Tom

    - Verified Buyer

    Posted on

  63. Great purchase
    I purchased this for my house adn couldn't be happier. Been workign great since it was installed.

    Review by Chris

    - Verified Buyer

    Posted on

  64. Air conditioner
    Great product just got installed and first time purchasing this brand.

    Review by Kea

    - Verified Buyer

    Posted on

  65. Goodman
    Hands down better then Trane

    Review by Mr Cool

    - Verified Buyer

    Posted on

  66. I have installed 5 of these units
    I manage several properties' and price point coupled with reliability make this brand a smart choice,

    Review by Greekmaga

    - Verified Buyer

    Posted on

  67. Everything went as planned
    I installed the little furnace the afternoon it arrived. Well I transported it 100 miles northward and then installed it on the plenum I had built for the former furnace. I made certain the footprint was the same as the former downdraft. The unit is an upgrade to the 40,000 BTU, which operated well for about 15 years there.
    As far as dealing with you folks, everything went as planned, save for the delivery delay due to whatever strange weather was plaguing everyone the one day. No fault of yours. My plan was to install before that wicked sub-zero set in and I accomplished that. No frozen water pipes in our cabin in the forest.

    Review by Paul

    - Verified Buyer

    Posted on

  68. Very satisfied
    Yes I am very satisfied with our orders.. you were very helpful, fast shipping ..there was some shipping damage .. but the damage was replaced super fast .. I am completely satisfied.. Thank you!

    Review by Tim

    - Verified Buyer

    Posted on

  69. Happy with it
    I finally got that furnace installed. I'm pretty happy with it, mostly probably because I'm warmer, but it was a pleasant experience buying from HVAC Direct. Even the shipper was nice and prompt. I don't have any complaints, except I didn't know what I was doing when I started. Had I to do it over again, I would wish that you carried some of the ducting and plenum and filter box I needed, although through my learning here, that might be difficult and there are a lot of custom items that might be impossible to stock. I really hope to use you again if I purchase A/C, and I referred my sister to you for a new heat pump and will continue to do so with others.

    Review by Josiah

    - Verified Buyer

    Posted on

  70. No problems
    I have not installed it yet, but this is the third Goodman furnace we have purchased. The other two we have had no problems with. Arrived in good time and condition.

    Review by Brian

    - Verified Buyer

    Posted on

  71. The bomb!
    Your company and products are the bomb! I have purchased two full units this year from this company, and both are beautiful, quality, and work perfectly! They arrived so fast that I did not even have the appointment made to get them in! Thank you so much.

    Review by Michelle

    - Verified Buyer

    Posted on

  72. Working perfectly
    Just letting you know the furnace I purchased from you is currently working perfectly!

    Review by Loren

    - Verified Buyer

    Posted on

  73. Satisfied
    Quite satisfied so far with furnace. It was delivered with no damage and was relatively easy to install. It started right up out if the box. I had a certified Hvac tech tune it up right after install and he had to make very little adjustment.

    Review by Judd

    - Verified Buyer

    Posted on

  74. AAA+++
    So for everything has gone just fine we got the Furnace installed and it's doing just fine. You have a pleased customer here AAA+++.

    Review by Dave

    - Verified Buyer

    Posted on

  75. Very happy
    after a few hic ups on my original order, I received the furnace I wanted. The furnace was very easy to install and works well. Overall am very happy with HVAC direct and your team. Thank you.

    Review by Samuel

    - Verified Buyer

    Posted on

  76. Great customer service
    We have not installed this system yet, waiting for a break in this brutal heat. My system is still working (just old) so no reason to take a chance and be without air conditioning at our ages.

    BUT…… the guy who helped me on the phone with my order was FANTASTIC, don’t lose him.

    Review by Dennis

    - Verified Buyer

    Posted on

  77. It was great!
    It was great!

    Review by Sam

    - Verified Buyer

    Posted on

  78. Fast
    My order arrived in record time, I was very pleased with everything from easy ordering to tracking and arrival of my order. Thank you very much.

    Review by Paul

    - Verified Buyer

    Posted on

Items 61 to 70 of 78 total

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