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Reviews for ACiQ 4 Ton 14.5 SEER2 80% AFUE 100,000 BTU Furnace and AC System - R32 Upflow

Customer Reviews

Items 1 to 10 of 143 total

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  1. Nice...
    So far so good running nice...

    Review by Nate

    - Verified Buyer

    Posted on

  2. Working so far
    The ID fan pressure sensor was not working on the first day, giving an EE1 error, but it cleared by itself on the next day.

    Review by Don

    - Verified Buyer

    Posted on

  3. New Furnace
    Great unit! Showed up on time and in great condition. Packaging was excellent and very secure. All pieces were included. Got the plenum kit which came with a lot of metal screws too. Unit hooked up and is working great! I was without heat so having these guys to talk with and sort out details was key to my purchase. Contacting them during shipping to make sure everything was on time was easy and no hassle. Unit was well priced and I feel I got a great deal over all and isn't that what it's all about?
    If I ever upgrade and add A/C I'll be buying from here only. Once you treat me right you keep my business until you don't. Only fair.

    Review by Majen66

    - Verified Buyer

    Posted on

  4. Great furnace
    This furnace is replacing a Goodman I installed in 2002. Everything went smoothly but I wished it would be easier to read the wiring markers. I pretty much had to lay on the floor to see them because they're marked on the bottom not the top of the connections.

    Review by Ed

    - Verified Buyer

    Posted on

  5. 30 year old Furnace replacement
    First time installing a Goodman, I have replaced quite a few of the older models. Everything hooked up fine only issue was shutting off the R32 sensor , didn't realize i needed to do that until it was to late. Took a few attempts to reset the codes but after a quick video on YouTube from their links it was fixed. Over all I'm very happy with it and so is the customer. It's nice when the install takes less that 6 hours start to finish.

    Review by J.J.

    - Verified Buyer

    Posted on

  6. Great product
    Everything from the beginning to the end was a great experience and even a better unit. The only thing I'd like to suggest is to put stickers on the shipping box and on the A-Coil itself to indicate that the R-32 sensor is locate inside the A-Coil box.

    Review by Ed

    - Verified Buyer

    Posted on

  7. Easy to Work With
    I purchased two furnaces that were delivered promptly. I am very pleased.

    Review by Larkspur DIY

    - Verified Buyer

    Posted on

  8. Smooth Running
    Unit runs smoothly as you'd expect for a new furnace. It replaced a 70,000 BTU from the late 80's and hasn't had any problems so far with low 20 degree weather in a 1,300 SF northern mid-west home.
    My only hits on the quality would be there were several screws loose on the unit randomly all over, so we looked at it closely in case of the feared "Friday or Monday build". Perhaps this happens in shipping, or some fasteners like the gas hookup are left loose for ease of connecting gas first.
    The cabinet had some damage I'd assume came during shipping, so it required some field adjustments to get the upper door on straight and hooking up the plenum. Pricing compared with about every other competitor, but the unit was available in stock and the reliability and customer service of HVACDirect won out with us.

    Review by DJ

    - Verified Buyer

    Posted on

  9. replacement insall
    this is a furnace replacement. our heating installers use this brand all the time. though they were 4k for furnace and install, i figured I would give it a shot myself. it showed up packaged like a tank, so it was well protected, though the delivery company failed to call me prior to showing up, instead they left out in the driveway. unit isn't that heavy, shorter than old one. was pretty easy to install with gas, vents, and wires.
    BE SURE to read the tag near the wire terminals about A2L. the furnace ran full fan only. you have to go into setting and tell it no, then it will work as it should. my nest thermostat allows for 2 stage heating which is absolutely amazing. house heats up way quicker, and it runs way less.
    I myself being very handy at fixing things, if can do handy things, buy from here as prices are great, and fast shipping, and most things seem in stock a lot.

    Review by Jason

    - Verified Buyer

    Posted on

  10. Goodman Condenser
    The condenser is VERY noisy.
    1. A compressor sound blanket would have helped a lot. I would have gladly paid $100 for the add.
    2. There's a small section of low pressure pipe that's not insulated causing condensation leaking inside the condenser.

    Review by Boyd A. Lott

    - Verified Buyer

    Posted on

  11. Easy installation!
    The hardest part of this installation for me was cutting out a bottom hole and sealing up the side return inlet on a steal prefabricated bottom plenum. I didn’t want to redo or add to the top plenum, so I ordered a bottom base that matched the Goodman color since this furnace was about 5 inches shorter than the old one. Once that was complete and the AC coil was strapped up, pulling out the old furnace and installing this one was a breeze. I did swap out the electrical housing though because I just wanted an easy transition and the plastic housing in this one was too thick for the old screw in wire retainer, the old sheet metal one worked better for my situation. It doesn’t come with an air filter rack, so I reused the one from the old unit. In conclusion, it’s a very easy plug and play unit once you’re ready to install. You’ll need a 1/2 inch diameter 2 inch long gas line and a 90 degree elbow for the initial phase of the gas inlet, plus whatever length is best for your situation for the run out of the furnace. The electrical wires are basic black/white/green. Always remember to take an up close picture of your thermostat wires before removing them from the old unit so you’ll be able to put them back in the exact order.

    Review by Nice unit

    - Verified Buyer

    Posted on

  12. Goodman Furnace
    Goodman 96% efficiency furances deliveried in a few days. Great units, efficient, quiet. Place 3 separate units in my rental. Work great. Wish all purchases were this good.

    Review by Midler Heating

    - Verified Buyer

    Posted on

  13. Self Install
    I had never done this before, but thanks to YouTube I completely installed this furnace on my own. Bending and installing the sheet metal was the only unknown. With a few basic tools the metal can be done. I would do it again since it saved me $2k.

    Review by Brian

    - Verified Buyer

    Posted on

  14. internet ac
    great service and great shipping,no damage on six units.

    Review by ort

    - Verified Buyer

    Posted on

  15. Steady, quiet, efficient
    I purchased this unit to replace my 25 year old Carrier 55K 92% Efficient furnace. The only original parts on the Carrier were the blower motor and the cabinet. Instead of worrying about what would give out next, I opted to buy a replacement and use the old furnace as a garage heater. After a lot of looking around, I landed on this Goodman model. I've had Goodmans in the past and they did well for me. So, I know it's a dependable brand. This one runs smooth and quiet and the comfort is more uniform throughout the house. The gain of a few more Btu's seems to have made the difference and I am glad that I went with the 60 instead of some other brand at 70k. Having an older brick house, I'd prefer hydronic heat but it would be to expensive to convert just now. I'm really please with how the unit varies speed and temp to maintain a pretty constant and consistent temperature throughout.

    Review by DM

    - Verified Buyer

    Posted on

  16. HVAC FURNACE
    Product came when expected. Easy to convert and install. Is working great. Thank you for your services.

    Review by Chell

    - Verified Buyer

    Posted on

  17. Good quality but sloppy wiring.
    Had to reroute and clean up internal wiring. It was sloppy and some wires were pulled tight, straining the connector.

    Review by Matt

    - Verified Buyer

    Posted on

  18. 5 star
    Great experience! Forever a customer now.

    Review by R. Hawkins

    - Verified Buyer

    Posted on

  19. Awesome
    Outside ac condenser went out. Found replacement on there website ordered was here the next day and works flawless would definitely buy from them again.

    Review by John

    - Verified Buyer

    Posted on

  20. Excellent without exception!
    Everything about this transaction was awesome - ease, speed, accuracy - everything. Arrived in about a week and product is also awesome. It's been in for several weeks now and works wonderfully and has significantly lowered my bill. Have recommended you many times already and will continue to do so.

    Review by Lady Socrates

    - Verified Buyer

    Posted on

  21. Great product
    Great product, great price, great service.

    Review by Dave

    - Verified Buyer

    Posted on

  22. Great Replacement, Great Price
    Situation
    This furnace replaced an 80's model 100,000 Input BTU furnace with an estimated efficiency of 60-66% (60,000 to 66,000 Output BTU). This unit has an 80,000 Input BTU rating at 96% efficiency (Output 1st Stage at 76,800, 2nd Stage at 53,760). The previous furnace was also suspect in contributing to the dangerous accumulation of Carbon Monoxide (CO) in our home since other major improvements were made.

    Installation
    The dimensions of this furnace allowed for an elevated installation which required minimal modifications to the existing return ductwork and condensate drain line. The return ductwork only required a shortening of a piece of duct prior to attachment to the new unit. The drain line modification required a couple of new fittings to add the exhaust condensate lines to an existing drain line from the coil that needed to be repaired and rerouted anyway. The intake and exhaust requirements required more extensive installation of new plumbing to a side wall vent kit but was a very welcome change as the existing flue is hindering floorplan changes that we would like to make.

    Impressions of Unit Construction
    The unit was impressive in that it was light enough to be manageable for installation on my own with no other assistance. The overall build quality appears to be excellent at this price point as I had no issues with the unit twisting or tweaking during the installation process.

    Impressions of Performance
    The upgrade from a single-stage direct natural venting furnace to this 2-stage direct vent furnace has been immediately evident. I have yet to truly test the furnace with the 2nd stage, but I'm already impressed with the 1st stage performance. To be fair, my suspected efficiency of the previous unit results in the 1st stage of this new unit having a near matching output. I have confidence that when I need to heat the space quickly, this unit will be more than capable over the previous unit. This situation should be mostly limited due to the programming of our Sensi Thermostat (soon to be upgraded to an ecobee Premium, I am a Generac Dealer).
    Forecast
    I expect that our heating bill will drop significantly to around 40-50% of our previous bills. I already have the thermostat programmed to run the fan approximately 35% of each hour to assist in leveling temperature throughout the home.
    It also doesn’t appear to be immediately expressed, but this unit has kept the door open for us to consider our air-conditioning upgrade future. I’ve found that this unit will allow us to pursue either a “dual fuel” or heat pump only setup (granted the air-handler is probably not sufficient for a true heat pump only setup). I’ll choose a “dual fuel” setup if I opt to include the installation of a heat pump. This is mostly influenced by my ability and desire to be able to custom configure the system and how it will run while on generator backup.

    Summary
    This unit has been a great replacement for an increasingly ageing, expensive, and dangerous installation. The installation was fairly easy for someone with no HVAC and much electrical trade experience. The performance at 50% (1st Stage only) should more than cover what we’ve come to expect from our previous unit.

    Review by MGESI

    - Verified Buyer

    Posted on

  23. Nice unit with clean design and easy access
    I bought this unit to replace a 15yo Tappan(Nordyne) that was part of a 16 seer 4ton 80K btu install. The Nordyne has no parts available and just too many problems over the years. I saw no need to replace the AC parts since they were never an issue. This being a 2 stage furnace with ECM blower, it was an exact size and spec replacement. Went in very smoothly and runs very quietly. Actually much better than I expected. $1.2K versus $5K for quotes from local HVAC service guys... I'll take the $1200 anyday.

    Review by MBary

    - Verified Buyer

    Posted on

  24. very pleased with your service
    I am very pleased with your service. It's always very quick and efficient. However I was not pleased with the Goodman product my company last received. After installing the unit for the costumer the compressor did not work. It has caused a lot of turmoil with the customer and many unpaid labor hours for my company.

    Review by Roy

    - Verified Buyer

    Posted on

  25. Great
    Everything was GREAT! Price, shipping, etc.



    I’ll be telling everybody

    Review by Paul

    - Verified Buyer

    Posted on

  26. Great furnace great price
    Great products for a great price, furnace worked as expected. Their techs are great too and respond in a timely manner!

    Review by B

    - Verified Buyer

    Posted on

  27. HVAC is number #!
    Excellent service, prompt delivery and the system works great. I have already recommended HVAC Direct to my friends that are looking to upgrade.

    Review by Phil

    - Verified Buyer

    Posted on

  28. Great experience
    it was a great experience I really enjoyed it to buy from you guys thanks for all your help everything was like the way we expected thanks again

    Review by Aron

    - Verified Buyer

    Posted on

  29. A/C
    Best condenser for the money

    Review by Ron

    - Verified Buyer

    Posted on

  30. Save money
    I'm glad we found hvacdirect.com, we ended up saving $$ because of them. Much better price than relying on the installer.

    Review by Micharl

    - Verified Buyer

    Posted on

  31. No complaints
    Everything went as planned, delivered quickly, hooked up easy, and could the house as planned. Great service and I have no complaints. I believe it is the 3rd or 4th unit I have purchased through HVAC Direct

    Review by Randy

    - Verified Buyer

    Posted on

  32. Going to be ordering many more
    We just ordered three AC systems from your site and everything arrived in a timely manner.
    Your pricing is fair.

    Your salesmen and support staff are doing a great job. I know you are dealing with some supply chain issues which prompted your sales guy to reach out to me and suggest another brand that was available.

    I know sometimes some negative comments are good to give you something to work on but for now; you guys seem to have a good process in place.

    We're going to be ordering many more AC systems from you guys in the coming months. Keep up the good work.

    Review by Charles

    - Verified Buyer

    Posted on

  33. Well done
    I congratulate your logistic and delivery crew for great communication ahead of delivery.

    They were on time , efficient and courteous.

    The product arrived very well packaged without any blemish, dent it scratch.

    Well done!

    Review by Vivien

    - Verified Buyer

    Posted on

  34. Nice furnace, good people , reputable company!
    Just what I needed!

    Review by G

    - Verified Buyer

    Posted on

  35. Efficient
    Good unit well designed should last a very long time

    Review by Fitter

    - Verified Buyer

    Posted on

  36. Pleased
    Equipment was delivered within a reasonable timeframe and in good condition.

    I am pleased with the quality of the unit(s) and they are performing as anticipated.

    Very positive experience to have ordered from HVAC Direct.

    Review by Greg

    - Verified Buyer

    Posted on

  37. All good
    All good feedback on the products I received from HVAC Direct, everything arrived in good shape, installation went good, & the new A/C is working great! Thanks again!

    Review by Stephen

    - Verified Buyer

    Posted on

  38. great service
    good product delivery was 2 days earlier than expected.

    Review by Steve

    - Verified Buyer

    Posted on

  39. I got a great furnace for a great price
    I’m very happy to have purchased a furnace with HVACDIRECT. They were very helpful in finding the right furnace and the components to set it up. I would highly recommend HVACDIRECT.

    Review by Bman

    - Verified Buyer

    Posted on

  40. Good product for a decent price.
    Good product for a decent price. Glad to be able to purchase these over the counter.

    Review by Greg

    - Verified Buyer

    Posted on

  41. A1
    everything was A1. Product is good, delivery on time. No complaints whatsoever.

    Review by Milan

    - Verified Buyer

    Posted on

  42. Phone
    Excellent service on the phone and working with me to find the proper unit. Fast delivery. Overall very easy to work with

    Review by Great customer service

    - Verified Buyer

    Posted on

  43. I would definitely order again
    This company was very easy to work with. Friendly and very helpful customer service

    Review by Bluegill

    - Verified Buyer

    Posted on

  44. allen s
    quiet, works great, this is my second goodman furnace and am very happy with it.

    Review by movil lake griz

    - Verified Buyer

    Posted on

  45. Easy and direct installation - 1 winter down
    Easy to buy, install and use. I am not an HVAC person, but installing this furnace was easy. Made my plenum changes to fit the furnace with a secondary heat pump as air conditioning. Had to install all black pipe with fittings to code as well as have a qualified/certified HVAC professional survey and check my install.
    All check out the first time and propane tick-tack was installed by propane dealer.
    1st winter has gone by without any issues. Furnace is fully functional and without faults.
    Great experience.

    Review by Russ

    - Verified Buyer

    Posted on

  46. Excellent service
    Ordered this unit on a Thursday and was told “7-10 business days”. It was in my garage by 9am Monday. Installation was a breeze and now I’m looking forward to not freezing my fanny off this winter.

    Review by Mitch

    - Verified Buyer

    Posted on

  47. Went well
    Thank you delivery went well and equipment.

    Review by Minerva

    - Verified Buyer

    Posted on

  48. Perfect
    Products arrived in perfect condition and exactly what was ordered. Thank you for the quality experience

    Review by Anthony

    - Verified Buyer

    Posted on

  49. Great service!!
    Easy company to work with. Quality product and fast delivery.

    Review by Esco

    - Verified Buyer

    Posted on

  50. I like the HVACDIRECT
    I’m sorry for hear that, I thought HVACDirect supply’s was good price and better price from other suppliers. Others suppliers are more expensive than HVACDIRECT supply. I’m so sorry.

    Review by David

    - Verified Buyer

    Posted on

  51. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  52. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  53. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  54. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  55. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  56. Satisfied
    So far am satisfied with air conditioner. Was easy for my daughter to help me order and questions were answered
    as needed. Will use you again if needed.

    Review by Delores

    - Verified Buyer

    Posted on

  57. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  58. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  59. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  60. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  61. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  62. Delivered in 3 days
    Customer service helped me choose a matching condenser coil. Placed my order and it was delivered in 3 days. Couldn't be happier!

    Review by Kerry

    - Verified Buyer

    Posted on

  63. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  64. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  65. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  66. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  67. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  68. Smooth transaction
    Could not have ask for a smoother transaction, everything arrived undamaged and very well packaged. I had an issue with the brass cap on the liquid line service valve missing but after I notified your sales department, they sent a replacement cap. Very satisfied with the transaction!

    Review by Russell

    - Verified Buyer

    Posted on

  69. A plus
    A plus very satisfied thanks

    Review by Brian

    - Verified Buyer

    Posted on

  70. Very Pleased
    Pleased with HVAVdirect's service and support. The lift gate service seems like a $35 bogus charge. Other than that, delivery was 3 business days from OH to MD. Equipment looked great and had recent mfgr date stamps. Equipment installed well with no issues. I would buy from HVACdirect again.

    Review by Nick

    - Verified Buyer

    Posted on

  71. Keeping up good in Arizona Heat
    Nice and Quit

    Review by Paul

    - Verified Buyer

    Posted on

  72. Quick and easy
    HVAC was quick and easy to work with.

    Product arrived in tack and it is working great!!

    Review by Nana

    - Verified Buyer

    Posted on

  73. Great
    Everything came as planned and we appreciate the experience of your people through the ordering and shipping. We have installed the air conditioner and evaporator and everything works great. We have already applied for the 10 year warranty. If we need anything in the future we will be contacting HVAC DIRECT.

    Review by Larry

    - Verified Buyer

    Posted on

  74. Excellent customer service
    We have received the order and appreciate the excellent customer service provided regarding the delivery. The system has not yet been installed; however, we are hopeful for a successful installation.

    Review by Eddie

    - Verified Buyer

    Posted on

  75. I chatted with a live person and he was very good gave me many answers to my questions his name is Benjamin
    Haven’t bought it yet just going out there and doing some research to see what’s the best

    Review by Eugenia

    - Verified Buyer

    Posted on

  76. Great
    Great service and product..will order again soon..

    Review by Ernest

    - Verified Buyer

    Posted on

  77. all good
    all good

    Review by bernardo

    - Verified Buyer

    Posted on

  78. Works great
    Everything arrived in good order, which is rare these days.
    It was installed this morning and works great.

    Review by Thomas

    - Verified Buyer

    Posted on

  79. Goodman Poor Reliability and Performance
    A Goodman "4-ton" 14 SEER was installed in our new house. It cannot keep up with Phoenix summer heat. Specs show it only puts out 3.5 tons. Our experience is that it can only maintain 82° up to 116° ambient. The capacitor has gone out twice in four years. Our previous house has a Trane that was still going after 25 years with no trouble.

    Review by HotnPhoenix

    - Verified Buyer

    Posted on

  80. It was great!
    It was great!

    Review by David

    - Verified Buyer

    Posted on

  81. Great
    It was great! And the registration went smoothly!

    Review by Victoria

    - Verified Buyer

    Posted on

  82. Exceeded my expectations
    I purchased a Goodman 3 tn. AC unit from you.

    I have listed my comments below:

    The sales support person was very helpful. He asked questions that I had not thought of. This resulted in an order that exactly satisfied my requirements. I have a split system that I was replacing only the AC section and retaining the gas furnace section. He made sure that we had the correct measurements for the condenser/coil pack. This saved me from having to return and replace components.
    As promised the order was shipped the next business day, with a tracking number and carrier information.
    My order arrived on schedule with no damage, and correct as per the order. Everything fit perfectly. The carrier who delivered, unloaded and placed the order in my garage.
    HVACDIRECT exceeded my expectations. My contact was very knowledgeable, patient, and enjoyable to work with. I will soon be requiring another AC unit and I plan to purchase from HVACDirect.

    Review by Jerry

    - Verified Buyer

    Posted on

  83. Love it
    I purchased a Goodman HVAC system, and I love it! It is very quiet—don’t even know that it is running plus the price was great as well! With the upcoming very hot and humid weather, I’m happy that I made my purchase when I did. Thanks so much!

    Review by Bethany

    - Verified Buyer

    Posted on

  84. Extremely Satisfied
    We purchased a 3 ton Goodman air conditioner set and my husband and I are extremely satisfied with it! It’s lowered our energy bill, and it keeps us nice and cool! Thank you!

    Review by Mary

    - Verified Buyer

    Posted on

  85. It was great!
    It was great!

    Review by Brennan

    - Verified Buyer

    Posted on

  86. Good Units
    AC Installers hate Goodman because of the low price. I self installed a Goodman 2 years ago and it is still blowing 47 degree air at the registers.

    Review by BK

    - Verified Buyer

    Posted on

  87. Excellent cooling
    This unit replaced our original home installed system. It is as you would hope much better at keeping the house more comfortable. Waiting to see how this unit compares in operating cost compared to last years equivalent.

    Review by Jon

    - Verified Buyer

    Posted on

  88. Great
    It was great!

    Review by Joey

    - Verified Buyer

    Posted on

  89. Quality system at a very reasonable price
    The system is very quiet. I haven't had it very long but it appears to do the job. Compared to other manufacturers prices it was a very good value.

    Review by Rebecca

    - Verified Buyer

    Posted on

  90. Thank you
    The unit is installed and we are enjoying the product you sold us.

    Thanks for your help and support.

    Review by Tibor

    - Verified Buyer

    Posted on

  91. Fantastic
    Everything was fantastic.

    Review by Patrick

    - Verified Buyer

    Posted on

  92. Extremely Satisfied
    We are extremely satisfied! The new Goodman air conditioner is working perfectly. It is super quiet too. Your delivery was very quick. Unfortunately this order included a condensing unit that had some damage, but again you folks excelled. A replacement unit was sent quickly and the folks I worked with were very nice.

    Review by Reinhard

    - Verified Buyer

    Posted on

  93. Extremely Happy
    I am extremely happy with AC system I purchased from you. The ordering process was easy and I received excellent customer service. The products arrived in good condition and I was able to install them with no issues. I’m glad your company sells to individuals and not just hvac companies.

    Review by Adam

    - Verified Buyer

    Posted on

  94. Fine
    everything is fine. Arrived early. That was great. Thanks

    Review by Ed

    - Verified Buyer

    Posted on

  95. excellent
    very good,......excellent

    Review by ruben

    - Verified Buyer

    Posted on

  96. Nice Cooling Power
    We are happy with the cooling power of this unit. Ready for the heat of the GA summer

    Review by jwsybe

    - Verified Buyer

    Posted on

  97. Phenomenal
    I had a phenomenal experience with HVAC Direct. Price was great, shipping was quick, and my new air conditioner works very well. I have zero complaints about the process whatsoever and I’ll definitely be using HVAC Direct for my upcoming new home build.

    Thank you for a super experience. I like being treated like gold.

    Review by Jaret

    - Verified Buyer

    Posted on

  98. capacitor
    only less than 3 years and capacitor fail

    Review by negro68

    - Verified Buyer

    Posted on

  99. Performing well
    Our equipment is performing well and we hope to remain satisfied with our purchase.

    Review by John

    - Verified Buyer

    Posted on

  100. Worth the money!
    This furnace was installed in April 2023 and thanks to the variable Nebraska weather I have had several opportunities to test it. This furnace has worked flawlessly since installation. At this point I am extremely satisfied with ordering through HVACDirect.com. Thank you!

    Review by Peggy

    - Verified Buyer

    Posted on

  101. So for so good
    Great system so for only had a couple of months

    Review by Lo

    - Verified Buyer

    Posted on

  102. Looked good
    I've installed both units and they work ... so that's good. I'm really interested in their performance over the next 10 years. The coils and compressors looked good. Line sets were of good quality. Thanks.

    Review by David

    - Verified Buyer

    Posted on

  103. We’d recommend your company
    We have nothing but good feedback. Prompt courteous service and product is well worth cost. We’d recommend your company.

    Review by David

    - Verified Buyer

    Posted on

  104. fine
    everything is fine

    Review by bonnie

    - Verified Buyer

    Posted on

  105. Would buy again
    I was really pleased with the unit I bought and the price I paid for it. It arrived in good condition within the estimated delivery window. I would buy from you again.

    Review by Terry

    - Verified Buyer

    Posted on

  106. Looks great
    Everything looks great. Not installed yet but it will be by the end of March.

    Review by Erik

    - Verified Buyer

    Posted on

  107. Hassle free
    I had my original furnace show up damaged but I sent an email with photos and details of the damage and I quickly was on contact with Greg, Alessia, and Cassidy who got a replacement unit sent out on a timely manner. The process was hassle free and I would gladly buy from you again. The replacement furnace works perfect. Thanks to all who helped me resolve this issue. Everyone was a pleasure to work with!

    Review by Grayson

    - Verified Buyer

    Posted on

  108. GM9C800803BN
    Delivery was great! There was an exterior box that was a little beat up, but the inside box was pristine. Once I unpacked the furnace, it became evident that the fan was loose in the bottom of the furnace. The fan is supposed to sit in a groove, and it had come out. I was able to put it back together, and it works terrific! Very quiet, lots of heat! Very happy with it....now to see if it lasts. It has only been installed for a couple days.

    Review by Kevin from Seattle

    - Verified Buyer

    Posted on

  109. Outstanding
    Let me start by saying your help and knowledge was outstanding and very appreciated. You clearly know your stuff. The delivery guy and company were also awesome and helpful. With that being said, the unit did arrive with some case damage and also had some missing, stripped and/ or loose screws. Given my need for heat it was in my best interest to ignore (repair) these issues and continue to install the unit. Besides having a few cosmetic issues the unit is working great and I am pretty much happy overall. I would recommend you and HVAC Direct without hesitation

    Review by Claude

    - Verified Buyer

    Posted on

  110. Working great
    My 100k btu Goodman furnace and air cleaner arrived in great shape and are installed and working great.

    My customer experience proved very positive and informative regarding product information and extremely helpful and knowledgeable staff.

    The only problem I experienced had to do with the shipping, which was broken up by the holidays. The issue being I had a had time with tracking. It seems the shipment was transferred from one carrier to another and since I don’t yet live at the delivery address I stipulated a heads up call on the delivery. I never received a call and the units were dropped off in the driveway unbeknownst to me. Had I not been calling tracking down the shipment only to find it was dropped off at 9am I would have set out for several days. The sad part is I could have been there for delivery but I had to take off work as I was on afternoon to go out and drag it to the garage.

    Bottom line, great customer service from HVAC Direct but the shipper dropped the ball.

    Review by David

    - Verified Buyer

    Posted on

  111. Happy
    my only complaint is the top for the plenum I ordered was too small. It was about a half inch short all the way around. I made it work but it kind of looks like crap. Other than that I'm happy with everything I ordered and you always impress me with your shipping quality and timeframes. Thank you.

    Review by Kyle

    - Verified Buyer

    Posted on

  112. Great service
    Great product great price great service

    Review by Brad

    - Verified Buyer

    Posted on

  113. Made things right
    Things don't always go perfectly, but thanks to you, hvacdirect, made things right.


    It's a nice feeling to know you guys have my back.

    Review by Dennis

    - Verified Buyer

    Posted on

  114. Works Great
    Heater works great. A little damage from either where it was stored, or during shipping. The dent location did not appear to cause issues for the installation or operation of the heater. The heater due to size was raised up off the ground 5 inches, which was also nice due to water on floor going to sumps during heavy rains. Great working overall for what was needed.

    Review by Patrick

    - Verified Buyer

    Posted on

  115. Working well
    It is working well for me.

    Review by Lincoln

    - Verified Buyer

    Posted on

  116. Excellent
    Everything was excellent

    Review by Mark

    - Verified Buyer

    Posted on

  117. Pleased with my purchase
    pleased with my purchase. I also appreciate the guidance on what size unit needed for my house. The Goodman Furnace is great quality and am sure it will provide many years of trouble free service. Thanks Again

    Review by Robert

    - Verified Buyer

    Posted on

  118. No problems
    There appear to have been no problems. The new furnace functions better with more efficiency than the one that became unrepairable.

    Review by Gary

    - Verified Buyer

    Posted on

  119. Great
    It was a great experience.

    Review by Paul

    - Verified Buyer

    Posted on

  120. Delighted
    For what it’s worth, I am delighted over my purchase. Pricing was competitive, shipping was fast and well conditioned. Furnace came to me timely and arrived in good shape.

    I will most certainly be a repeat customer and will speak of you to my friends.

    Review by Paul

    - Verified Buyer

    Posted on

  121. Everything was good
    everything was good Thanks for your help I’ll be reaching out in a couple days to talk to you about some other stuff

    Review by Mike

    - Verified Buyer

    Posted on

  122. Impressed
    I must say that I was very impressed with the packing of the unit as well as the solid construction. I ended up working on this project alone so it took me about 22 hours to complete as I had to do a fair amount of sheet metal work but the installation itself was very straightforward and the unit is performing extremely well. Our parents are quite happy with how quiet the system is and that it provides a much more even heat than their 20 year old unit that I removed.


    I will need to purchase and install the AC portion of the system this spring, but we just didn't have the finances to do that at this time. If I had to give you all a rating, it would definitely be an A+

    Review by Randy

    - Verified Buyer

    Posted on

  123. Would buy again
    I thought your protection for shipping via truck was first rate. Would buy from you again.

    Review by David

    - Verified Buyer

    Posted on

  124. Very Happy
    So far very happy. Can't wait to see my Gas bill.

    Review by Patrick

    - Verified Buyer

    Posted on

  125. Great
    Everything is great thank you.

    Review by Brandon

    - Verified Buyer

    Posted on

  126. great company to work with / excellent product line up
    I give an A-plus. My furnace has given me years of service and is still running great.

    Review by Don

    - Verified Buyer

    Posted on

  127. Runs great
    Everything came quick and I got it hooked up for the most part. Just have the return ductwork to finish up. Did a start up though and furnace runs great.

    Review by Jeff

    - Verified Buyer

    Posted on

  128. It was great!
    It was great!

    Review by Bill

    - Verified Buyer

    Posted on

  129. Happy with the purchase
    The furnace was received in perfect condition. I had my old Goodman furnace removed and the new Goodman installed by a trained/skilled friend who works for an HVAC company. (in my crawlspace.) He and a coworker did a wonderful job. I noticed that this new furnace is much quieter than the previous. I am happy with the purchase. Thank you and your staff for your help.

    Review by Bill

    - Verified Buyer

    Posted on

  130. Went well
    The furnace went in well, however it is still summer so we have only ran it once to test it out. It seemed to turn on and off well. The package arrived on time and was in good shape.

    Review by Mike

    - Verified Buyer

    Posted on

  131. Best idea I've had
    My purchase of a Goodman 80,000 BTU furnace from you guys was probably the best idea I’ve had in a while. HVAC Direct’s website, with the filtering options to narrow your search window, is a great customer experience. I am also enjoying the 12 month financing option with zero APR. that way I don’t have to spend the money right now.

    Review by Paul

    - Verified Buyer

    Posted on

  132. All set thank you !
    All set thank you !

    Review by Josh

    - Verified Buyer

    Posted on

  133. Satisfied
    I am well satisfied with the product

    Review by Gene

    - Verified Buyer

    Posted on

  134. Great value
    I got a Goodman 96% 2 stage 60k BTU my furnace is so quiet and the best thing of all my Energy bill went down. I had a 25yr old furnace and was making so much noise we did know if it would turn back on after running & the heat coming out of the air ducts was so loud we had to turn up the TV. Thank you Goodman thank you for making a great product.

    Review by OneCruelSOB

    - Verified Buyer

    Posted on

  135. Outstanding
    None Better. Always buy Goodman.

    Review by GI Joe

    - Verified Buyer

    Posted on

  136. Great furnace
    Only 1 month in, but it does a great job keeping the house warm.

    Review by Mark

    - Verified Buyer

    Posted on

  137. BUY ONE
    VERY DEPENDABLE

    Review by RON

    - Verified Buyer

    Posted on

  138. Savd Money
    Got it quick. Installer got it running without any issues and I have had a warm house. Savd a lot of money.

    Review by Ryan

    - Verified Buyer

    Posted on

  139. Very satisfied!
    very happy with this furnace. The house heats quickly and is quiet.

    Review by Diane

    - Verified Buyer

    Posted on

  140. Excellent
    This is a super great furnace. It is much quieter than my old one and i love the two stage!

    Review by Keith

    - Verified Buyer

    Posted on

  141. I will definitely tell my friends!
    This was packaged very well when it arrived. The quality of the furnace seems to be great

    Review by Rachel

    - Verified Buyer

    Posted on

  142. Fast shipment good service. Thank you
    I had a question on how to wire the thermostat and they were very helpful.

    Review by Roger

    - Verified Buyer

    Posted on

  143. Great deal
    Best furnaces around. Great price and easy to work on.

    Review by John

    - Verified Buyer

    Posted on

Items 1 to 10 of 143 total

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