We use cookies to make your experience better. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Learn more.
1-800-397-1392
Today's Hours 8am - 11pm estReviews for ACiQ 3 Ton 15.2 SEER2 80% AFUE 100,000 BTU Furnace and AC System - R32 Horizontal
Customer Reviews
- Happy happy customerThis is a great company with great products. The owner of this company is an amazing man who cares deeply for people, and it shows with the way they do business. I highly recommend purchasing any and all HVAC equipment from HVACDIRECT.COM
Review by Customer
- Verified Buyer
Posted on
- Goodman refuses to fixThe concerns the maker, not HVACDirect. Goodman's warranty has an absolute arbitration clause, clue #1 CYA and they would not their mistake with the homeowner direct. They will talk to your professional installer OR who sold the unit. Problem: The spy hole in the bottom panel is in the wrong place - Error codes are NOT visible unless the cover is removed, which the interlock switch prevents the unit from operating. The circuit bd placement or assembly error is not something the homeowner needs to spend $$ correcting. I have no respect for Goodman, and the 1 stars reflect upon them. Is it just my unit? That's why a class action would help but it is not legally allowed.
Review by CliffOnTheRoad
- Verified Buyer
Posted on
- FurnaceShip quick showed up undamaged and works as it should
Review by Dan
- Verified Buyer
Posted on
- GoodOnly problem it took me about three weeks to get it of course it was between the holly days
Review by Jesus
- Verified Buyer
Posted on
- Goodman furnaceFairly easy install and it works like a champ so far
Review by Guitar Harry
- Verified Buyer
Posted on
- Very good product for the price.Good customer service.
Review by Nhutlan95
- Verified Buyer
Posted on
- FurnaceUnit is not yet installed. Will be done later this year.
Received the furnace before the expected delivery date. It came well packaged for shipping and arrived undamaged.Review by Rico
- Verified Buyer
Posted on
- Good buyI check price they help me get the right equipment had installed very happy
Review by Richard
- Verified Buyer
Posted on
- excellent unit for the price, value is apparent in the buildarrived in good condition with additional parts as ordered, easy install and instructions were clear and helpful. Runs quieter than the Carrier that was replaced and keeps my home at a more steady temperature.
Review by Invstrj
- Verified Buyer
Posted on
- Excellent HeatingOur new furnace is fantastic. It keeps our home warm efficiently, and we've noticed a decrease in our energy bills.
Review by Carol
- Verified Buyer
Posted on
- Highly RecommendWe've had our furnace for a year now, and we couldn't be happier with its performance.
Review by Bob
- Verified Buyer
Posted on
- Everything went as plannedI installed the little furnace the afternoon it arrived. Well I transported it 100 miles northward and then installed it on the plenum I had built for the former furnace. I made certain the footprint was the same as the former downdraft. The unit is an upgrade to the 40,000 BTU, which operated well for about 15 years there.
As far as dealing with you folks, everything went as planned, save for the delivery delay due to whatever strange weather was plaguing everyone the one day. No fault of yours. My plan was to install before that wicked sub-zero set in and I accomplished that. No frozen water pipes in our cabin in the forest.Review by Paul
- Verified Buyer
Posted on
- Happy with itI finally got that furnace installed. I'm pretty happy with it, mostly probably because I'm warmer, but it was a pleasant experience buying from HVAC Direct. Even the shipper was nice and prompt. I don't have any complaints, except I didn't know what I was doing when I started. Had I to do it over again, I would wish that you carried some of the ducting and plenum and filter box I needed, although through my learning here, that might be difficult and there are a lot of custom items that might be impossible to stock. I really hope to use you again if I purchase A/C, and I referred my sister to you for a new heat pump and will continue to do so with others.
Review by Josiah
- Verified Buyer
Posted on
- No problemsI have not installed it yet, but this is the third Goodman furnace we have purchased. The other two we have had no problems with. Arrived in good time and condition.
Review by Brian
- Verified Buyer
Posted on
- The bomb!Your company and products are the bomb! I have purchased two full units this year from this company, and both are beautiful, quality, and work perfectly! They arrived so fast that I did not even have the appointment made to get them in! Thank you so much.
Review by Michelle
- Verified Buyer
Posted on
- Working perfectlyJust letting you know the furnace I purchased from you is currently working perfectly!
Review by Loren
- Verified Buyer
Posted on
- SatisfiedQuite satisfied so far with furnace. It was delivered with no damage and was relatively easy to install. It started right up out if the box. I had a certified Hvac tech tune it up right after install and he had to make very little adjustment.
Review by Judd
- Verified Buyer
Posted on
- AAA+++So for everything has gone just fine we got the Furnace installed and it's doing just fine. You have a pleased customer here AAA+++.
Review by Dave
- Verified Buyer
Posted on
- Very happyafter a few hic ups on my original order, I received the furnace I wanted. The furnace was very easy to install and works well. Overall am very happy with HVAC direct and your team. Thank you.
Review by Samuel
- Verified Buyer
Posted on
- Great customer serviceWe have not installed this system yet, waiting for a break in this brutal heat. My system is still working (just old) so no reason to take a chance and be without air conditioning at our ages.
BUT…… the guy who helped me on the phone with my order was FANTASTIC, don’t lose him.Review by Dennis
- Verified Buyer
Posted on
- It was great!It was great!
Review by Sam
- Verified Buyer
Posted on
- FastMy order arrived in record time, I was very pleased with everything from easy ordering to tracking and arrival of my order. Thank you very much.
Review by Paul
- Verified Buyer
Posted on
- URL