Reviews for Goodman 2 Ton 14.5 SEER2 96% AFUE 60,000 BTU Hybrid Heat Pump & Furnace System - R32 Dual Fuel Downflow

The unit is installed and working great. The initial purchase online was simple and easy to use. However, the first delivery was subpar but that was clearly not your fault. I was very surprised and pleased with the quick response of taking care of the damaged unit. I will definitely order from you guys again in the future!

The unit is installed and working great. The initial purchase online was simple and easy to use. However, the first delivery was subpar but that was clearly not your fault. I was very surprised and pleased with the quick response of taking care of the damaged unit. I will definitely order from you guys again in the future!

I finally got that furnace installed. I'm pretty happy with it, mostly probably because I'm warmer, but it was a pleasant experience buying from HVAC Direct. Even the shipper was nice and prompt. I don't have any complaints, except I didn't know what I was doing when I started. Had I to do it over again, I would wish that you carried some of the ducting and plenum and filter box I needed, although through my learning here, that might be difficult and there are a lot of custom items that might be impossible to stock. I really hope to use you again if I purchase A/C, and I referred my sister to you for a new heat pump and will continue to do so with others.

Positive experience all around! Excellent job palletizing the unit for shipping. The unit was actually sitting in my garage ready to be installed before I got the email saying that it had shipped. I would highly recommend HVAC Direct!

Positive experience all around! Excellent job palletizing the unit for shipping. The unit was actually sitting in my garage ready to be installed before I got the email saying that it had shipped. I would highly recommend HVAC Direct!

I have not installed it yet, but this is the third Goodman furnace we have purchased. The other two we have had no problems with. Arrived in good time and condition.

First i want to say that your customer service is really impressive. The units i got are great and were perfectly shipped.

Your company and products are the bomb! I have purchased two full units this year from this company, and both are beautiful, quality, and work perfectly! They arrived so fast that I did not even have the appointment made to get them in! Thank you so much.

Just letting you know the furnace I purchased from you is currently working perfectly!

Quite satisfied so far with furnace. It was delivered with no damage and was relatively easy to install. It started right up out if the box. I had a certified Hvac tech tune it up right after install and he had to make very little adjustment.