I had a great experience with my purchase from HVACDirect. I worked with Chad and he did an incredible job helping me to find an AC unit and had it delivered within a couple days. I'm especially grateful for his assistance because I do have a couple local AC companies that were not able to get a unit for between 2 and 4 weeks due to supply chain issues. My impression was Chad really put forth extra effort to be able to get the unit quickly. It was over 100 degrees and the existing unit failed completely so his effort was very much appreciated.
Lastly - I did want to share that because of the great work by Chad that I was able to cancel my order from Alpine home air since they failed to meet their promise to ship the same day as the payment was made by several days. In fact, I received my order sooner than I would have received the unit from Alpine Air if they would have shipped it on time.
HVAC Direct has a new loyal customer as a result.
Thank you very much.
Review byBill
- Verified Buyer
Posted on
Impressed
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I'm really impressed with the product and customer service i have received throughout this whole process. My unit is working fine and was an easy replacement for what I had. I would recommend your business to anyone whose looking for HVAC products.
Review byCorrie
- Verified Buyer
Posted on
Excellent customer service
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I have ordered several systems
The customer service and communication has always been excellent
Review byDan
- Verified Buyer
Posted on
Great Unit
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Good price and quality
Review byJeff
- Verified Buyer
Posted on
This furnace is a very good deal.
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This furnace is replacing a Bryant, Plus 90T furnice with a broken heat exchanger with a lifetime warranty that Bryant wouldn't honor. The Goodman 80k btu and 80% furnice wlil do just as good a job as the as the 90% Bryant did for only 9 years.
Review byDavid
- Verified Buyer
Posted on
Received 1.5 Ton Goodman Heat Pump
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The unit was well packaged, delivered on time, and was a no hassle purchase. I am well pleased with HVAC Direct and will be using them again.
Review byHank B
- Verified Buyer
Posted on
Received 1.5 Ton Goodman Heat Pump
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Quality
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Service
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The unit was well packaged, delivered on time, and was a no hassle purchase. I am well pleased with HVAC Direct and will be using them again.
Review byHank B
- Verified Buyer
Posted on
Great!
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Very affordable, easy to install and works great! Will definitely purchase from HVAC Direct again!
Review byAshley
- Verified Buyer
Posted on
Great little unit,replaced a 50k in a garage
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Quality
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It produces a lot more heat then expected,no problems