Reviews for Goodman 2.5 Ton 14.5 SEER2 96% AFUE 80,000 BTU Hybrid Heat Pump & Furnace System - R32 Dual Fuel Upflow | Ultra-Low NOx

My purchase of the furnace was for my 86 year old father. My comments, website was super easy to use, i learned his original unit was obsolete but your search showed what units would be good replacement category. My Dads comments, easiest replacement job ever, everything lined up almost 100% perfectly. He is beyond thrilled. Last comment, fast shipping was the icing on the cake! We both thank you!

I'm really impressed with the product and customer service i have received throughout this whole process. My unit is working fine and was an easy replacement for what I had. I would recommend your business to anyone whose looking for HVAC products.

Our furnace is running smooth and quiet. We cannot believe how small it is next to the old one we took out!

Thank you for being able to deliver to my home. The products are wonderful! We have recommended you guys and we were recommended to you all as well. Well worth my time and money. Hope you all continue doing business with working class people and continue to strive. Again thank you hvac direct!

The unit was installed on August 17th so far running great had no problems very quiet pretty easy installation drop off of the unit was pretty easy when the truck came

So far I am very pleased with everything I have received from HVAC Direct.

the unit has been installed and it has been running really good.

Thank you very much for your help.

Happy with every aspect of the process

I am a "used-to-be"; I used to be in the trade, and so decided self installation with all my supplies was my best path. It was definitely a good one. I have a vacuum pump, manifolds, micron gage, supplies, everything but a recovery unit and recovery cylinder, so I was pretty much good to go. I hooked up with a pal and we recovered the refrigerant from the old unit.

All the new is good news:

The condenser was overpack wrapped with additional 1" thick protective cardboard.

The line set was packaged inside the overpack for the condenser.

Had a dent in the outside unit, truck driver took pictures of area upon my pick up,

Had it installed 7/16/22, working perfectly,